!

ifyalways:

What's juicy about my post ?
Have you looked at resolution instead of outright refund? If you pay a token, you can have same ticket upgraded and get some baggage unless ofcourse its a super discounted ticket and nothing can be done .

I don't know, work, speak for waka now o.

Phone confirmation or conversation wouldnt hold water in court, unless you have an email from the staff that confirms your claim.

ccurrie:
Read the post again and tell me if you will transfer money to people who almost fought you for clarifying and still gave you what they clearly stated you would not be getting, claimed it was their error and have now become hostile towards you. If you will, please help me with the upgrade. Ridiculous!

ccurrie:
Refunds for cancellation etc are different. And we wonder why people want to relocate. Nigerians endorse and condone BS. I have lived outside this place a whiile and when the customer is deliberately or otherwise misled by a company's staff and you report it, you will wonder whether you have shares in the company. Things will be fast tracked because refunds anticipated do not not include fraud, misrepresentation and so on. Further, because court actions could lead to class actions and company-crippling damages.

Thanks I'm calm and we are working on the originating processes. I believe their legal fees alone will be above the cost of the ticket. Many thanks

Ogbeni wahala ti e niyen . It's raining here, I'm thinking of how and where to get a steaming plate of amala and ewedu in Ikoyi.

A lawyer wont be creating threads and issuing threats online,a lawyer will go heads on and sue. We will read about the outcome of the lawsuit later , after you must have won.

I only made suggestions. Wakanow no get plane or airline. You can call the airline directly and ask for ticket upgrade. Whatever man, your call.

ifyalways:



Ogbeni wahala ti e niyen . It's raining here, I'm thinking of how and where to get a steaming plate of amala and ewedu in Ikoyi.

A lawyer wont be creating threads and issuing threats online,a lawyer will go heads on and sue. We will read about the outcome of the lawsuit later , after you must have won.

I only made suggestions. Wakanow no get plane or airline. You can call the airline directly and ask for ticket upgrade. Whatever man, your call.

Chisos! I have no words for you, i swear...

Hehe. I can suggest a place. The contact numbers are the same customer care contact numbers.

Internet sha, I put the thread so people can be advised...a thread isn't something lawyers will do or not do. It's been over a decade of wins; wont change my "warn others" personality. Also, because if it's a representative action, I won't withdraw because wakanow made amends...I'll have my clients to think about.

They just sent someone to me anyway. And they have confirmed they don't have baggage allowance on their site but because of such issues, their tech dept is working on making baggage allowance visible like other sites. Enjoy your amala. And add gbegiri.

ifyalways:



Ogbeni wahala ti e niyen . It's raining here, I'm thinking of how and where to get a steaming plate of amala and ewedu in Ikoyi.

A lawyer wont be creating threads and issuing threats online,a lawyer will go heads on and sue. We will read about the outcome of the lawsuit later , after you must have won.

I only made suggestions. Wakanow no get plane or airline. You can call the airline directly and ask for ticket upgrade. Whatever man, your call.

ccurrie:
.

Internet sha, I put the thread so people can be advised.

They just sent someone to me anyway. And they have confirmed they don't have baggage allowance on their site but because of such issues, their tech dept is working on making baggage allowance visible

Thank you for sharing this.

Update!

Wakanow just gave me my full refund.

ccurrie:
So after reading mixed reviews about Wakanow.com, I decided to do my DD (that's what I thought I did) before buying a ticket from them..

As BA now does hand luggage only, I wanted to be 100percent sure before payment. After 2 Wakanow Abuja staff confirmed to me that my booking was for the 2pieces of 23kg baggage allowance ticket, I was still reluctant even though from research I knew the hand baggage only ticket would be about 200k (and this was 360sth). So I called Lagos and was reassured.

I have my conversations with G... of Wakanow Gana Street Maitama. The allowance was further confirmed by C.... of Wakanow Gana Street, Maitama and K..... of Wakanow Lagos. Infact G..... who wanted the sales points for the booking and who was the first person i called was getting offended that I couldn't count on her word and it was definitely 2x23kg and she was looking at it on the system.

Anyway, after the assurances from wakanow, i transferred 360555 to them and got a 0 allowance ticket to and fro.

I called back and the ladies claimed they did not understand what happened and they will sort it out. Eventually they got back to say it couldn't be remedied and started suggesting alternative dates. I said I wanted an immediate refund...it took me 3mins to transfer...why are they wasting my time and providing no reasonable feedback.

I have been requesting a refund so i can buy another ticket before the fare increases. They mentioned it will be done and they are working on it. I work weekends when I have to, why can't I be refunded within 24hours? Particularly when the circumstances are due to your negligence and (fraudulent) misrepresentation. They have now switched off their phones.

This is how we have class actions.

ccurrie:
Update!

Wakanow just gave me my full refund.

Good!!!

ifyalways:



Ogbeni wahala ti e niyen . It's raining here, I'm thinking of how and where to get a steaming plate of amala and ewedu in Ikoyi.

A lawyer wont be creating threads and issuing threats online,a lawyer will go heads on and sue. We will read about the outcome of the lawsuit later , after you must have won.

I only made suggestions. Wakanow no get plane or airline. You can call the airline directly and ask for ticket upgrade. Whatever man, your call.

LMAO! No need Madame, my GF made a very good Amala. I can't just bring 2 wraps for you. Bill is on me.

Originalsly:
I try very hard.... but just can't figure out why people have direct access to a service.... but prefer to pay extra and take chances with questionable third parties. Same with visa... prefer going to "agents" than going to the consulate. Hope Op posted a negative review on their website....and should name names.

I have used Wakanow for 2 international trips & they never disappointed me. Well, maybe I was just lucky.