Mommytas:


Pls tugrow I need quotation of this bags 20 pieces mixed colors including the shipping fee to Nigeria

https://m.1688.com/offer/568545793940.html?ptow=113d26e7c9a&spm=a26239.9003301.jm74jva1.15&resourceId=640589&udsPoolId=764978

ayando:

[s]
You are absolutely wrong. I just got an item delivered to me being the expected date of arrival. You can make false accusations without facts[/s]
I root for Tugrow .

Firmjudge:


Naa, there is no hate anywhere you are the one that hates to take up the responsibility of your failure and refund.

Do I have outstanding goods with you? A big No!
Is Tugrow owing me? A big yes!

kindly refute this claim..


You simple failed to deliver and I want a refund whats hard about that??

Refund my money and I go my way..
Do business and be his next story.

tugrow:
Thanks bro

Most of the people posting negative reviews here about us are haters and some competitors, I don’t disagree the fact that as at April our services was not smooth because we upgrading our services, we have upgraded our system and We give our customers 98% Satisfaction now.... I am not forcing any one to use our services, but all I can say is that we are legit, with offices in Alaba International market and Ikeja Lagos.. you can glance through our office views on the YouTube link below



https://www.youtube.com/watch?v=wYLqvHbDV6A


https://www.youtube.com/watch?v=3VsVg_r8vNI


https://www.youtube.com/watch?v=DJ8_93TJrvo

tugrow:

chat us on whatsapp to clarify your issue..thank you
@victory

We started on whatsapp, no need of telling him to come to whatsapp again, we can talk here....
to summarize this,

Firmjudge item loss on transit,worth 407rmb during that February rush because of china holiday, I explain to this that if your item loss on transit, we only rebuy the item, and not refund.....

First and second screenshot show when we had agreement, I told him will refund 3 times via placing order, if say he can accept 2 times, which he agreed..

After that this man has order goods with us again which went aside from he was complaining of the driver that we need to send item to his location, and promise to give us terrible reviews on nairaland because of the driver was telling him to come and get his goods that he want to leave Abuja


This was at November 2018, check whatsapp shot

drakeskull:


Their rep was following me all about on WhatsApp bugging my phone all cos I called him out over your case. They even resorted to cheap blackmail.

Let’s talk on WhatsApp, I tot he claimed he isn’t owning you

Praisemelody:
Hello bro, this issue have been on for a while now, I know you have a policy of non return of money after payment but I will advise you to find way and settle with this guy, for a growing brand positive review is a goldmine if you intend being in business for a long period of time. Settle with him even if it means breaking your own rules. Just a suggestion cheers

Firmjudge:


He wants me to gather money return and place another order after he lost my goods two solid times and made me pass through rough road for the third order.

He has no shame and I had to take a time out with him. Now to return my left over balance from the lost goods he hasn't finish paying me for he said he has a policy of non refund.

How terrible. The reason I quoted him in the first place is because he is a friend I know personally, from what I understand he is not asking you to bring any money to order anything from him. He wants you to order from the money he is owning you. This is a small issue you can settle amicably, he does not have the intention of scamming you so stop calling him a scammer. You can either follow terms or beg him to reconsider and pay you cash.

Praisemelody:

How terrible. The reason I quoted him in the first place is because he is a friend I know personally, from what I understand he is not asking you to bring any money to order anything from him. He wants you to order from the money he is owning you. This is a small issue you can settle amicably, he does not have the intention of scamming you so stop calling him a scammer. You can either follow terms or beg him to reconsider and pay you cash.

Praisemelody:
Hello bro, this issue have been on for a while now, I know you have a policy of non return of money after payment but I will advise you to find way and settle with this guy, for a growing brand positive review is a goldmine if you intend being in business for a long period of time. Settle with him even if it means breaking your own rules. Just a suggestion cheers

Firmjudge:


He wants me to gather money return and place another order after he lost my goods two solid times and made me pass through rough road for the third order.

He has no shame and I had to take a time out with him. Now to return my left over balance from the lost goods he hasn't finish paying me for he said he has a policy of non refund.

How terrible.

Praisemelody:
How terrible. The reason I quoted him in the first place is because he is a friend I know personally, from what I understand he is not asking you to bring any money to order anything from him. He wants you to order from the money he is owning you. This is a small issue you can settle amicably, he does not have the intention of scamming you so stop calling him a scammer. You can either follow terms or beg him to reconsider and pay you cash.

megger:
Hello, good morning. Please I need a reliable shipping company that ships battery items from Hong Kong to Nigeria.
I will appreciate your reference. Thanks.

Adayoung:
Any agency for sending food stuff to Uk ?

tugrow:








Bro how are you , i know you are being in this system for long, i will explain every thing here now , that batch of goods, this is what happen , my colleague in china mistakenly send an items to Guangzhou airport with a battery goods because of the rush of china new year holiday 2018, that particular item could not pass because of the battery , we ask them to the airport to open the goods and remove the battery goods detected , on that process the stole so many of our items, i contacted everyone that their goods was affected and explain the situation , and told all the client that will reorder the items for them , some was a big amount i told them we will need to divided the amount and reorder twice , firmjudge was amount the affected client and told him , he say he will need to use it to rebuy another thing , that the goods was for people and the wont need it again , i accepted , we agreed that he will reorder the item twice , on October 2018 he approached me,that he want to order , we finally to deduct 200rmb out of 407rmb, and in his next order we will take the remaining .. note , firmgeroge order with us twice in 2018, the second order came in complete which i even even ask him , he said he has received, now the order issue firmgeorge reported in second order was that when the item get to Lagos we send through a driver to Abuja , when the driver get to Abuja, he call him to call get his item that there is no place for him to keep , the next thing , George bounce back to me , and ask why we gave it to a driver that has no pack , that after his last deal with us he will drop terrible feedback to us on nairaland, i even tell him i am sorry for what the stress the driver put on him, since den he has no chat with me only to chat me up on 7th june 2019 and tell me that he need a refund of that 207rmb in naira...



@Firmgeorge , is not done that way , i am not forcing you to do business with us , as you said in the order post , i am not telling you to bring your money , all i say is that your 207rmb of an item that loss in our hand , as i told you before , all i need is for you to send me a link of an item you want you to buy equivalent to that amount , i will buy it and ship it you can come or send some one to come carry the item in our office ....



The first screenshot was when I told we use the money to reorder , which we took 200 RMB and remaining with 207rmb

Second screen what when he received his second item with us and promise us a terrible review, because the driver ask him to come and pick up his item, that he can't leave it with any one in the park

Third screen shots is when it can contacted me and ask that I refund him naira...

The forth screenshot show our terms of service about an issues like this

In as much you are fulfilling your promises of giving us a terrible reviews, we don't refund naira, give me link worth the item amount, I will reorder for you and you send some one to come pick it up for you

papalasun:
Funkam Logistics
We are into procurement and shipping services
At Funkam integrity is our Watchword
A picture or video of your goods will be sent to you via whatsapp after procurement
At Funkam we don't hike KG
a picture of your goods on the scale will be sent to you

You can also. Place order for new quality bulk shoes 50pcs per bale at the rate of 80k per bale
Whatsapp 07031357996

Mommytas:
Which type of can I see samples ?

NnamdiN:
this is straight forward na. Where's the scam here? Na wa for people o.
If you be scam I for don go village o

VickyHills:
Please who can procure and ship spare parts here. Your service is urgently needed