Nadison1311:
Hey Guys i recently placed an order on aliexpress, the item has already been shipped by the seller but the tracking details has not been updated for over 15 days now, it is still showing 'item despatched overseas'
jboi.Bleep please help

Gazzy88:
Kindly delete your tracking number please. From the look of things, your item is still on the way. It should land in Nigeria by next week. Seems there's been some delay in shipping to Nigeria. Relax, you will receive your package.

jboixxx:

Sorry, didn't get the mention but my oga Gazzy Has responded well enough.

sampete:
I Tracked a product i ordered for since on the 15th of last month via global.cainiao. This is what i saw. Does it mean my order is available for pickup?

jboixxx:

You sure your order isn't a pre-order item? Seller hasn't shipped it o. You're on a long wait

sampete:
don't understand what you mean by pre-order item. The seller told me the item has been shipped. He even sent me a tracking number singerpore post. What do I do now? This is my first time using aliexpress.

jboixxx:

My bad. Use track24dotnet or trackitonlinedotru to know the status or buzz the seller to give you update

teejnation:
I'm yet to receive my order and it has exceeded the speculated time. pls what's wrong according to the pic attached? Thanks

jboixxx:

My bad. Use track24dotnet or trackitonlinedotru to know the status or buzz the seller to give you update

Nadison1311:
And here is my latest tracking status, i don't know should i go and check

jboixxx:

Just wait your item. This is not really a good time to buy on AliExpress due to logistics issue.

AmNuhRegular:
So I ordered for an item over two months ago and it didn't come. Yeah the purchase protection and delivery time frame both ran out. They're already processing the refund, but I got a call from the post office so I guess it's here.
In this kind of situation abeg what am I supposed to do make e no be like say person dey thief

Babanhajiya:
I ordered for this item on 30th June, the last update I received was on 2nd July which says item accepted by airline. I have checked the post office several times, but it has not arrive, I chat the seller and he's telling me to wait more. The expected delivery time is between 29th July and 23rd August which is next week. Meanwhile other items I have ordered weeks after this one have all arrived.

Tyewo27:
Guys i need information.... I want to order for a phone thats above $100....$140 (50k plus) to be precise from aliexpress... Like how much will i be charged at the post office (yaba post office or environs)when the item arrives... I need urgent response please... Making the order tomorrow....

Babanhajiya:
How to return a defective product to aliexpress please?

jboixxx:

EMS, UPS, DHL and others.

suco01:

Morning sir. How does one calculate purchase protection and delivery time frame to open dispute?

jboixxx:

Purchase protection is 60days from date of shipment + 15days from date of receipt confirmation (this is the most important). You can only open dispute within that 15days after delivery or if it hasn't been delivered after 60 days.

jboixxx:

Purchase protection is 60days from date of shipment + 15days from date of receipt confirmation (this is the most important). You can only open dispute within that 15days after delivery or if it hasn't been delivered after 60 days.

suco01:


The "confirm order received button" is it when the package has bern received here in Nigeria one can click it?


Also if by 60days package not receive what should I do.

jboixxx:

Click it only when you've received your order from NIPOST.

2) Open dispute, say 2/3 days before the expiration date or ask the seller to extend the protection for you (if you're still hopeful and interested).