On Thursday 3rd October 2019 i used the services of the popular OPAY ride in Lagos, from ojodu Berger where you have the Bovas petrol station on ogunnusi road to my shop off college road ifako ijaye.

It was a smooth ride and the rider was very pleasant and experienced.

On reaching my destination i clicked on the pay icon without even bothering to look at how much the trip would cost, i am a heavy user of the app so i estimated in my head it would not be more than ₦230 due to distance and duration also factoring the discount I get each time I use the account option.

I was curious and decided to take a look at the trip after the rider left, when I looked I was shocked ! A trip of 4.6km was billed at ₦967!! I checked the review of the map and noticed gps spoofing in local terms "sakamje" https://en.m.wikipedia.org/wiki/Spoofing_attack

It could have been intentional or it could have been gps failure, but what ever the case, I have reported it. The customer service is really not so efficient as all I got was we will escalate it still waiting for the escalated refund but in the mean time everyone should always review their trips for GPS fraud.

Below is a screen shot of the trip, and the screenshot of a longer trip.

You should at least blur the names on the screenshot

OPay has been of help to people lately...

Okay

BEANSndPLANTAIN:
You should at least blur the names on the screenshot

Mr. Beans and Plantain. Is it a graphic picture? No.

Interesting. Can this be done by uber drivers as well?

Who else is enjoying how Brighton is beating Tottenham, I pity some people ticket

Please blur that name, make dem no come sue you for been stvpid and ignorant.

That is the handwork of low end Chinese android phones. Their GPS accuracies is very poor.
Most of this Operators knows and they usually deliberately go for such phones.
iPhones, Xiaomi,Oppo,HTC and Samsung are more reliable.
The management of Opay should do something about this fraud before it cripple their business.

Okay.

BravoDe:
Who else is enjoying how Brighton is beating Tottenham, I pity some people ticket

The bookies are smelling right now.

Am a victim of diz opay of a thing I was scam 350 instead of 160

See advert

Hmmm y dubious.....no business can last by cheating others...this ideas are great but some Nigerians always look for how to exploit others ...the other day an uber driver took me from oregun to meiran and showed me 8k as bill using the little traffic as excuse.
I paid 3k and report overcharged to uber was refunded 1200 back the original cost of trip was 1800.

We as a nation should stop looking for ways to gain and exploit others .

It is likely the opay riders have started manipulating their GPS like some uber drivers to inflate prices.

May God help us all.

You no de drive that your Nissan car again?


Why una waka de zig zag like lala snake?

You enter okada come here De rant wetin olokada do you

.

MountainView:
Please blur that name, make dem no come sue you for been [/b]stvpid[b] and ignorant.

How?

Legitinfo2:
OPay has been of help to people lately...


I buy bitcoins and any type of gift cards

I can attest to this,they have really helped me a lot in the past 2 month,lagos rain,traffic,Opay is always there to bail me out and get me there safely,super fast and very cheap,gokada don dey b like past tense now sef

But this issue raised by the OP is sometin of great concern,never noticed such abnormalities thou,cos befor i request ride,i dey see the estimated value,so by the time i am paying,all my discount minus the value,shld not exceed the est value i saw earlier,

Time to be on the look out for this i guess

Dear Nigerians, GPS spoofing is real o. Make una shine yà eyes. I have tried the app before and you won't believe the possibility. You can change location to anywhere in the world of your choice by the tap of a button.

BEANSndPLANTAIN:
You should at least blur the names on the screenshot

He's popular here and have patronage from Nlers, what would the privacy be for?

Scamming is part of a Nigerian DNA

I have had terrible experiences with them and I can tell you that either their customer care is wack or they are extorting riders!

The first experience I had , I tried paying the rider, the debited me here 3times at once for a single trip, I complained, they said the would escalate it , till now they did not refund my money, d second one I took a trip from dugbe to Iwo road when they were doing 100 promo, I was billed 1700 , I complained they , said they wld escalate it but they did not, I abandoned it and register with another number!!

The new number came with different drama, after each trip I would pay, they won't credit d biker for him to end the trip, and my app wld still be hanging, for me to clear my app to use another time I would have to pay another amount ... It happened over 4 times which I complained , they used the same word , we will escalate and refund , till now I did not get any refund..

The last one that made me abandon their app on my phone, I paid d driver at d end of the trip , d driver did not see d money and my account had already been debited!! I told the rider that I must call d customer care in his presence , I called them, d lady had the gut to tell me to pay another money and by evening (6 hours from DT time they would refund) I said no!! That at that 6hours dey should refund my 100 naira so I can use it to clear my trip... She said no problem... Its over 2 month, they have not cleared my trip!!

What a useless app they are, their customer service is rude, slow and fraudulent.. Gokada should just come

Baba Gazzuzz auto techie.