Having issues with paypal since yesterday after i opened it. From the TELL US ABOUT YOUR BUSINESS STAGE. I chose individual like is on the pdf. They are stil asking me to select a value from drop down after selecting it severally,it refused to continue? whats the issue?

God1stson:
Hello guys I received a warning from qa world yesterday. I have transcribed 3 calls in all. The last 2 they gave me option to redo but I did not read the notice for one on time. For the last redo, just when I was about to finish power went off and my PC don't retain power.Hence, this warning. My surprise is that I had only transcribed 3 calls in all, so this 10 calls rating stuff is what I don't understand;

Hi ,

Unfortunately, during the last 24 hours one of your transcriptions received a low quality score.

It is very important that we return high quality transcripts to our customers.

If the average transcript quality rating from your most recent 10 calls falls below 3.0 you will be removed from our website and Slack.

The average transcript quality rating of your last 10 calls is 1.3.

We will give you a week to work on your score and bring your transcript quality up.

This is just a warning. You did very well on our assesment, so we know you can do good work!

This is just a warning. You did very well on our assesment, so we know you can do good work!

If you think this was a mistake please contact help@qa-world.com

Best,

QA World

Pls I need help to go further. Most especially, when the calls start some rep will present the company names different From what the title of rep & customer in the top bar.And many other names they use during transcribing. Someone had sugeested Google .Pls [b]Samsord, Thorvickk, Spectacus, etc [/b]is there a way around these things. I had read FAQ for like 7 times now and have been following the thread. That slack stuff I don't know how to use that site.

It is normal with ICE and SOR calls. Just type the name that the rep mentioned. They are mostly Member benefits clubs, and are so many. Slack is more like a place where Nobody gives a f.uck about the challenge you face. Hopefully a Whatsapp group will help with instant help, quote me on an idle thread with your number not here!!.

SUPERPACK pls how can I quote u in another post. Is it just to copy ur response go to idle page on forum and past them tell u the name of topic in front page

God1stson:
SUPERPACK pls how can I quote u in another post. Is it just to copy ur response go to idle page on forum and past them tell u the name of topic in front page

just what u did now. go to any other thread type your number and then my name. I will be notified.

Unrated calls kept piling up, but I no send , kept going, had like five, and then boom! they all get rated this morning.

First time I'm hitting 300+ minutes ... Boys need money for December ..

nwafresh:
First time I'm hitting 300+ minutes ... Boys need money for December ..

Hmmm. How do you guys do it. Please is there a software that makes the job easy?

Do you guys normally hear all the conversations between the rep and the customers because i'm really having issues on that.

what is the most suitable tool to use phone or laptop? how do I access my profile

Nancygoje:
what is the most suitable tool to use phone or laptop? how do I access my profile

Laptop.
But, find what works for you.

ucheuzor1:


Hmmm. How do you guys do it. Please is there a software that makes the job easy?

Do you guys normally hear all the conversations between the rep and the customers because i'm really having issues on that.

Honestly, I've improved my sentence structure and all. D only error I see these days are mistaken word, content of the message crap. Gurus, hw do u get around inaudible conversations? Please help. December don really dey near.

nwafresh:
First time I'm hitting 300+ minutes ... Boys need money for December ..

SUPERPACK:
just what u did now. go to any other thread type your number and then my name. I will be notified.

I have done it boss "injection vs drugs which do prefer" front page

Nancygoje:
what is the most suitable tool to use phone or laptop? how do I access my profile

Well, I use phone. Find what works best for you.

Peoria98:


Honestly, I've improved my sentence structure and all. D only error I see these days are mistaken word, content of the message crap. Gurus, hw do u get around inaudible conversations? Please help. December don really dey near.

[...], worst case scenario, you get a 3 for overusing it, lol.

Been on 80% ICE calls all weekend, a new fav of mine.

Nancygoje:
what is the most suitable tool to use phone or laptop? how do I access my profile

try both and find what works best for you.
I prefer phone, use it all the time.

nwafresh:
First time I'm hitting 300+ minutes ... Boys need money for December ..

Nice,.... I came close myself, I'm like 30 mins shy of the 300min mark, but I'm done for the week abeg.

I have finally gotten used to this new platform greatly. I've been sort of busy with other things this week, but I've still managed to transcribe 390 minutes so far. 10 more minutes to get to the 400 minute mark. But I'm not willing to do it. Feeling tired already.

Most prolific week for me. 30 calls, 23 5s, 5 4s and 2 3s.

Prenom should hit the 500 minute mark this week.

Thraedz:
I have finally gotten used to this new platform greatly. I've been sort of busy with other things this week, but I've still managed to transcribe 390 minutes so far. 10 more minutes to get to the 400 minute mark. But I'm not willing to do it. Feeling tired already.

Most prolific week for me. 30 calls, 23 5s, 5 4s and 2 3s.

Prenom should hit the 500 minute mark

Lol. Nice1, boss. My actual calculation for 4s and 5s accumulated was 598.63, but it's 455 on the board there.

Absolutely forgettable week for me. My Auto 1s have humbled my average to a meagre 3.0.
Goodness

What wastes look like on Qaworld.

samsard:
What wastes look like on Qaworld.

I hope you did the re-do?

Prenom:


I hope you did the re-do?

That
Was the re-do

samsard:
That
Was the re-do

Oh no

psyqs:


Oh no

Just another bad week I guess.

samsard:
What wastes look like on Qaworld.

Sorry bruh..

samsard:
That
Was the re-do

Oops! Sorry about that.

samsard:
What wastes look like on Qaworld.

Long hours of hard work devalued just because of an inverted speaker. It's really sad. Don't worry, you will recover those hours.

Well done guys.

Please can someone help with the 'hi jimmy' transcription test?

samsard:

Just another bad week I guess.

You'll overcome.

jaywalker04:

[...], worst case scenario, you get a 3 for overusing it, lol.

Aswear... I dey use am taya... If u come overuse am, failure to adhere to FAQ and some policy tinz den�

Peoria98:


Aswear... I dey use am taya... If u come overuse am, failure to adhere to FAQ and some policy tinz den�

Yeah, that one too. At the end, you gas improve your listening skills. Morning all.

Quick question, how many calls do you see on your queue??