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Nairaland Forum / Nairaland / General / Politics / Share Your Customer Service Experience At A Government Parastatal. (20488 Views)
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Re: Share Your Customer Service Experience At A Government Parastatal. by Phrankin(m): 12:54pm On Nov 27, 2019 |
sassysure:I suspect that the nipost woman is your mom. Next time advice her to treat her customers better to avoid stories that touch 34 Likes 2 Shares |
Re: Share Your Customer Service Experience At A Government Parastatal. by Haipre: 12:55pm On Nov 27, 2019 |
![]() Eagba: 14 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by Emotionss: 12:56pm On Nov 27, 2019 |
[color=#006600][/color] Depressed101: People like you are one of the reasons we are where we are today as a nation. Leave am leave am na woman or person mama e be. Leave am leave am na elderly person oo don't you have respect for your elders Leave am leave am na my brother or tribe person Na so Nigeria take scatter finish 28 Likes 4 Shares |
Re: Share Your Customer Service Experience At A Government Parastatal. by vezycash(m): 12:56pm On Nov 27, 2019 |
Strong people who know how to deal with government workers. Oya share your experiences getting international passport. 3 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by armadeo(m): 12:56pm On Nov 27, 2019 |
Depressed101: if she knew that was her source of income in this harsh economy she shouldn't be gambling with her job. Serves her right 8 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by Coldie(m): 1:01pm On Nov 27, 2019 |
There's no customer service in Nigeria especially government agencies. Just because its not easy to sack them they over misbehave I once went to collect a reference letter from uniport finance and banking dept just because the Hod secretary I refused to bribe her #2000 because as at that time I had only #1000 and I thought I would get it for free. A letter that should not take 30minuetes this woman made sure it took 2months. When I finally decided to give her the money she refused to take, she would be telling me to come back next week just like that. This incident happened this year. And the woman is still there frustrating people. Ordinary secretary for that matter o 9 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by philip0906(m): 1:01pm On Nov 27, 2019 |
sassysure:Why do you want to die defending a senile civil servant who thinks she is a demi god? Are you a civil servant? Do you have families in the civil service? Warn yourself, or warn them that this is what will befall you/them if they do not do their jobs. The rot in the civil/public service is appalling. You will see one ediot who's monthly take home is what boys are using to drink beer, behaving like Idi Amin, just because of presumed "power". Ediots! 11 Likes 1 Share |
Re: Share Your Customer Service Experience At A Government Parastatal. by seborrhic: 1:01pm On Nov 27, 2019 |
amiibaby:And you also believe she has been sacked because she tore your letter?If sacking someone is that easy,even in the private sector,then half of all employees would be changed on a yearly basis. They didn't call you to testify,they didn't call her,witnesses of the event and vroom your mighty letter got her sacked Even if she molested you,getting an employee sacked under the civil service is not done at the whims and caprices of one overlord sitting down somewhere,so don't start deluding yourself. 2 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by matinos28(m): 1:01pm On Nov 27, 2019 |
I went to trekked for more than 30 minutes with thight shoes to phcn office in my area to pay around 4pm on getting there the lady told me she was tired that I should come back the next day (this is someone that have been sitting down all day). I asked her how she can be more tired than me that trekked to this place and she said na me sabi. Tomorrow if I report her and she gets sacked some fools will come here and say I am wicked. people are looking for jobs, those who have it should sit up or be replaced 23 Likes 4 Shares |
Re: Share Your Customer Service Experience At A Government Parastatal. by Nobody: 1:03pm On Nov 27, 2019 |
Depressed101: She should have thought of her family and the bread she wins for them before behaving in an unprofessional way. Left to you, nobody should face the consequences of their actions, we should just maintain the status quo right? Pardon trigger happy policemen, pardon dubious officials, pardon politicians, but do they pardon the people they're supposed to serve? We need reorientation in this country. There is a difference between mercy and duty... 16 Likes 4 Shares |
Re: Share Your Customer Service Experience At A Government Parastatal. by dallyemmy: 1:03pm On Nov 27, 2019 |
What is NIPOST? |
Re: Share Your Customer Service Experience At A Government Parastatal. by VillagePipu: 1:05pm On Nov 27, 2019 |
Babalegba: The FIRS is a revenue generating agency. Tearing an official document in such instance could be fraudulent. She's lucky she was only sacked and not jailed. Her destiny in life is to be a scapegoat to others. She definitely has achieved her purpose. 8 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by VillagePipu: 1:07pm On Nov 27, 2019 |
sassysure: I won't insult you, I'll just take it that you don't understand the implications of what that woman did. The FIRS is a revenue generating agency. It's like a bank worker tearing proof of payment so as to destroy evidence. That woman is lucky she was only sacked and not jailed. 10 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by amiibaby(f): 1:09pm On Nov 27, 2019 |
seborrhic:i don’t have to state how it all got to her being sack here cos I will be writing a very long epistle. All I did was summarize it ok. If u know how many panel we faced u won’t even say any negative thing about my write up. If you don’t believe me just scroll up u will find ur next victim ok 15 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by chyket(m): 1:10pm On Nov 27, 2019 |
You should have registered your displeasure there and then.I don't see how this thread will add any value to the growth of Nigeria as a nation. |
Re: Share Your Customer Service Experience At A Government Parastatal. by amiibaby(f): 1:13pm On Nov 27, 2019 |
I pleaded and she didn’t give a damn. So why should I? Depressed101: 9 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by Sterope(f): 1:13pm On Nov 27, 2019 |
She should have remembered that before playing with her job. She complaimed and the FIRS made their decision, it is not her fault. It is because of people like you our government staff act like they are law unto themselves. You should be happy. Depressed101: 10 Likes 2 Shares |
Re: Share Your Customer Service Experience At A Government Parastatal. by figoperch: 1:14pm On Nov 27, 2019 |
amiibaby: That's the only way to make things work in this country. Just imagine if 70% of those in civil service do their jobs diligently and with integrity. 7 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by Nobody: 1:15pm On Nov 27, 2019 |
Phrankin: Unless I read incorrectly, she did exactly what that lady did. Using the power above. She got in through the power above. Somebody else from the woman's side wanted to get in through the power above which in this case is the woman. Hers seem more powerful. So the best bet is warning or even transfer but never sack. Even in the western world we hold so dear, she will never be sacked. So my question still remain the same,are all.of them not the same? Look at her arrogant post, "who is the boss now". Yes, she is in Nigeria and with time, she will do exactly what that lady did countless times. I don't use emotions, I apply simple logic. Law of nature is imminent. She should accept that when it comes knocking. Those she have at the top will not be there. I have no problem with her getting the job at all but her arrogance and the lady getting sacked. U sack for the right reason. That, my dear, is never a reason. 1 Like |
Re: Share Your Customer Service Experience At A Government Parastatal. by OlujobaSamuel: 1:19pm On Nov 27, 2019 |
See how people dey defend corruption, yet dem go dey curse politicians as if the politicians no be fellow Nigerians. I remember one nonsense lady with diamond bank doing trash with me on top closing of account, e dey tell me sey I go need write and see manager to close account, I told her I don't have such time, wrote the letter and submitted, the idiot threw my letter in the bin, I go meet am few days later, she no even attend to me. I just wrote a mail to the hq, wording it as though it's from a lawyer, their head of operations or whatever at hq level called and mailed me to apologize, the nonsense lady also called to start begging me to come to the bank, she wan dey cry for phone, I told her to give me few days as I no dey available, she beg so tey I just promise am the next day, as I got there she left everyone to attend to me. 15 Likes 1 Share |
Re: Share Your Customer Service Experience At A Government Parastatal. by KGBEAST(m): 1:19pm On Nov 27, 2019 |
amiibaby:Which FIRS branch, I work at Abeokuta MSTO |
Re: Share Your Customer Service Experience At A Government Parastatal. by Nobody: 1:23pm On Nov 27, 2019 |
Depressed101: Then she too should have remembered that she have a family to feed before acting like a she-god on a job that is not her family heritage. More over she was warned. That's how we accept a lot of impunities from those appointed to serve us without taking action, and this has turned our country into the lawless zoo it is now. 9 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by amiibaby(f): 1:24pm On Nov 27, 2019 |
Not mentioning names abeg KGBEAST: 1 Like |
Re: Share Your Customer Service Experience At A Government Parastatal. by Nobody: 1:28pm On Nov 27, 2019 |
VillagePipu:Why will you jail her? It's obvious u cannot run a vast organisation I know firs like the back of my hand. What the woman did is obviously very wrong. I never supported that. That is how it is in hot organisations like that. Man know man. Somebody want to get in through the woman. She want to get in also but through powers bigger than the woman. So are they all not the same? She won. Good but resulting in sack because her letter head was torn? It's just power play and she was used. Firs is like former nepa hq. New recruits are used as pawns by the power above and a lot happen in there. She must have painted a horrible picture that made them sack the lady. She is still out there. She has her people inside the premises. U don't excel in institutions like firs with emotions but logic. don't make yourself available for chess masters. U will be destroyed and the chess play continues. 1 Like |
Re: Share Your Customer Service Experience At A Government Parastatal. by kingxsamz(m): 1:31pm On Nov 27, 2019 |
Depressed101: Your attitude towards others goes a long way. If only you knew this. If she did cherish her job, she'd know how to behave towards people. She got what she deserved, it's no one's fault. Not everyone can take bullsh!t. 6 Likes 2 Shares |
Re: Share Your Customer Service Experience At A Government Parastatal. by Nobody: 1:32pm On Nov 27, 2019 |
seborrhic: It appears you are one of those who behave with no courtesy to your clients at your work place. If you are one of them, quickly change or you will get SACKED too. 6 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by OlujobaSamuel: 1:33pm On Nov 27, 2019 |
amiibaby:U get time. What if your company operations is affected by her actions resulting in loss and cease operations making you unable to get your renumeration to feed yourself or a retrenchment? I don't do biz with emotions. I still dragged ₦25 with Airtel yesterday even though the event was a week old, but I no remember the matter till yesterday. I had an issue with a UBA branch operations manager during my sch days, my account was debited for faulty ATM twice, also another debit for system compromise, only one of the 3transaction was refunded, I went to complain and the man passed the blame on me based on sey I be student, saying that is how we normally say, and I discovered that I have to go to branch everyday without any headway, eventually, there was a day he kept me from 10am to closing, and he said "young man how may I help you" in the presence of people (elders), I answered, what kind of foolish talk is that? So it turned to argument then violent, security should arrest me blah blah blah. I scattered everywhere, they tried locking me up but i broke the door, I was later pushed out, I filed a report at the station. The next day my dad came and they talked, the man apologized including the branch manager. I eventually heard he was sacked due to accumulated issues with students. 14 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by tot(f): 1:38pm On Nov 27, 2019 |
amiibaby: Don't mind him, just ignore the dude. In every 12, there must be a judas, on the other side of what is right. 1 Like |
Re: Share Your Customer Service Experience At A Government Parastatal. by Blueelf: 1:38pm On Nov 27, 2019 |
amiibaby: You did the best thing sis. Don't ever feel remorseful for her. I'm sure she has been doing it to others before you 5 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by Habeyy(m): 1:38pm On Nov 27, 2019 |
sassysure:Broad pls calm down,I truly understand and see things from your point You know their are two sides to a story,in this case the victim and the perpetrator I have people directly under me and I also conduct business dealings everyday I was also a victim sometimes ago After "finishing" from d university ,the normal procedure is to wait for the cleared list which contains the course you sat for...reference,missing e.t.c I got to my department ,checked the board and noticed two things First,my project score wasn't listed I was graded in a particular course which I didn't register in my course form I entered the office of the lecturer in charge .. "Good morning sir" he started shouting and abusive "Get out of my office" At that point, I had to leave the office and i was told by Some folks told me to write letter to the HOD ..I did I was made to wait till eternity before correction,what the man in charge should have done in hours and/days I was made to wait for close to two years Would you have blamed me if I had sued the University and the lecturers got sacked for negligence of duty and making a poor student wait endlessly for two years for the fault he didn't cause Bro...You know what Congratulations to you if uve added me to ur enemity list God help you carry the burden ![]() 8 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by kingxsamz(m): 1:38pm On Nov 27, 2019 |
sassysure: Stfu ... 7 Likes |
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