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Nairaland Forum / Nairaland / General / Politics / Share Your Customer Service Experience At A Government Parastatal. (20541 Views)
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Re: Share Your Customer Service Experience At A Government Parastatal. by hergists(f): 2:10pm On Nov 27, 2019 |
davillian: Cash is their language na. |
Re: Share Your Customer Service Experience At A Government Parastatal. by Habeyy(m): 2:10pm On Nov 27, 2019 |
Blueelf: Die daaaa daaa daaaa dieee by firrrrreee!!! |
Re: Share Your Customer Service Experience At A Government Parastatal. by miib: 2:16pm On Nov 27, 2019 |
seborrhic: How are u so sure someone has not reported her for one case of the other, or she has not had series of queries before! 5 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by TruthHurts100: 2:20pm On Nov 27, 2019 |
hergists: It's because you don't look like someone she could extort. 1 Like |
Re: Share Your Customer Service Experience At A Government Parastatal. by Nobody: 2:23pm On Nov 27, 2019 |
Habeyy:If u sue the university, the lecturer will not be sacked for negligence of duty. He will be warned, warned again, queried, another query, panel will sit and debate on his case, then vote, and sack letter if necessary. There are protocols. They will sue sometimes and win. U follow protocols. Sometimes, they suspend and then call back or sack. When u don't do that, it's also abuse of office from your angle. Sorry for what happened to u but that is how it's done. Although private organisations do sack as they deem fit but they still have labour policies that protect employers else people will abuse it. That was why I said the lady shouldn't be sacked. Unless someone is lying somewhere, that lady may not have been sacked. That reason holds no water in the court of law and the public service code. U don't recklessly abuse your power because u want to punish a junior officer. The tides will crash against u if the junior officer has more muscles than u. U follow due protocols. As long as it's firs, or any public organisation, even the military, u don't sack because of that. It's impossible. If the person is known to always do that after severally warning and queries, most times, u set them up with a stronger case and add all to push for the sack. Most times, they are transferred. Its done a lot in firs, nepa, custom, police, all these big parastatals and agencies. I know the system so well. Remember, if the person is giving a query, she may deny what she did. Do u have evidence? It's a job seekers word against the staff. 2 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by ForkDragnet: 2:30pm On Nov 27, 2019 |
Depressed101:kip quiet, you must be one of those rude Gov't workers I no pity that woman at all 3 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by TenthMan(m): 2:34pm On Nov 27, 2019 |
Emotionss: Sentimentalism Age Gender Class/wealth Ethnic Group Friend Tribe Self Blood Religion Race Organization Social Group An average Nigerian thinks and considers these before taking any action. Hardly are actions taken for general common good. 7 Likes 1 Share |
Re: Share Your Customer Service Experience At A Government Parastatal. by TerrorSquad147: 2:35pm On Nov 27, 2019 |
amiibaby:I swear I love you this moment |
Re: Share Your Customer Service Experience At A Government Parastatal. by oodua1stson: 2:36pm On Nov 27, 2019 |
amiibaby:sack ke? Aiye ooo |
Re: Share Your Customer Service Experience At A Government Parastatal. by Vivikema: 2:40pm On Nov 27, 2019 |
Two days after I finished my exams,I fell Ill and decided to go to the school clinic(a federal uni) but the nurses said she won't attend to I and some others all because we are done with exams.......I was like wtf,I had to call my uncle that works in senate who called the director,the next thing that happened was that I was called with a frown on their face 4 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by Emotionss: 2:42pm On Nov 27, 2019 |
[color=#006600][/color] TenthMan: Our mumu never do. When we are ready for development we know what to do as a people. 5 Likes 1 Share |
Re: Share Your Customer Service Experience At A Government Parastatal. by dustydee: 2:48pm On Nov 27, 2019 |
Depressed101:This is why these things continue to happen in Nigeria. If people are made an example, others will learn. If she lost her job, are you not happy for the person that replaced her? If she does not value the job, let someone else take her place. 5 Likes 1 Share |
Re: Share Your Customer Service Experience At A Government Parastatal. by maasoap(m): 2:52pm On Nov 27, 2019 |
amiibaby: I almost went through with this but I changed my mind when they came with the people I knew to appeal to me and they equally did what I wanted all along. PHCN staff at the time 3 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by talk2aikay(m): 2:55pm On Nov 27, 2019 |
All this self-righteous people condemning your move are just hypocrites. They’d probably do worse if they were in your shoes. The truth is that these civil servants are a wicked lot, I don’t understand the sadistic pleasure they derive from treating people that call at their offices badly. It’s either they’re extorting or getting on a damn high horse for no reason. She deserved the sack, maybe in her next job she’ll behave better. 4 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by maasoap(m): 2:56pm On Nov 27, 2019 |
Depressed101: She got herself sacked, she had it coming. 3 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by SolarHub(m): 2:56pm On Nov 27, 2019 |
Ok |
Re: Share Your Customer Service Experience At A Government Parastatal. by Depressed101: 2:58pm On Nov 27, 2019 |
KingAzubuike:you have been known to be a big fool... I am not surprised at your exhibition. |
Re: Share Your Customer Service Experience At A Government Parastatal. by maasoap(m): 2:59pm On Nov 27, 2019 |
oz4real83: It has to. And if you try to claim your right, they will still use that little power they have to deal with you. Las las, na u go humble yourself when u realise that they wan use frustration kill u. 3 Likes 1 Share |
Re: Share Your Customer Service Experience At A Government Parastatal. by Depressed101: 3:00pm On Nov 27, 2019 |
francesawesome:i still wouldn't have done what she did |
Re: Share Your Customer Service Experience At A Government Parastatal. by Depressed101: 3:02pm On Nov 27, 2019 |
kstyle2:another hypocrite Nigerian.. Mr. Holy man.. Mcheewww, NExt... |
Re: Share Your Customer Service Experience At A Government Parastatal. by Depressed101: 3:04pm On Nov 27, 2019 |
Blueelf:no i am not, but i will accept an apology instead of forming jagaban to report |
Re: Share Your Customer Service Experience At A Government Parastatal. by KingAzubuike(f): 3:06pm On Nov 27, 2019 |
Depressed101:Who do you think is your mate |
Re: Share Your Customer Service Experience At A Government Parastatal. by Depressed101: 3:07pm On Nov 27, 2019 |
kingxsamz:like i said i would have accepted her apology and cautioned her. |
Re: Share Your Customer Service Experience At A Government Parastatal. by Depressed101: 3:11pm On Nov 27, 2019 |
Eagba:egba... |
Re: Share Your Customer Service Experience At A Government Parastatal. by Depressed101: 3:16pm On Nov 27, 2019 |
Habeyy:i still would have accepted her apology and cautioned her instead. |
Re: Share Your Customer Service Experience At A Government Parastatal. by kingxsamz(m): 3:19pm On Nov 27, 2019 |
Depressed101: Believe it or not, you're one of the problems we have in this country. 4 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by Microfels: 3:23pm On Nov 27, 2019 |
Depressed101: Y'all talk about saner societies and how things are done right there, but when it's time to get real, you become sentimental and judgemental. Actions have consequences and the lady learnt that the hard way. When you really think about it, the lady didn't get her sacked, she only reported her. The decision to sack her was from her superiors, they could have just issued her a query or suspended her. Maybe it wasn't even her first time. 2 Likes |
Re: Share Your Customer Service Experience At A Government Parastatal. by Depressed101: 3:24pm On Nov 27, 2019 |
mysticgal: |
Re: Share Your Customer Service Experience At A Government Parastatal. by seborrhic: 3:25pm On Nov 27, 2019 |
miib:That is exactly the point I was making. That it could never have been because of her tearing that letter. If you also scroll up you would see where the Op I quoted admitted in reply to my doubts that there were a series of panel meetings or investigations she had to attend. But from her initial post she came around with the air of 'after tearing the letter,she wrote and prompto the woman was sacked'. If further inquiries was made and the woman was actually sacked,which I even doubt because she said she heard;you may find it was from a series of far more grievious offences over the years,or she was a few months into her retirement and was asked to just take a terminal leave with benefit. My grouse is,much as one detests the average civil servant attitude to work,I maintain that tearing of letter COULD NEVER,have been the reason for her sacking,IF AT ALL ANY SACKING DID TAKE PLACE. The civil service all over the world is an establishment with rules and regulations guilding engagement and stricker with disengagement. The same attitude the Op frowned about the civil servant is the same way I frown about the half truth if not outrightly lie she peddled. |
Re: Share Your Customer Service Experience At A Government Parastatal. by Depressed101: 3:25pm On Nov 27, 2019 |
KingAzubuike:you must be stupid to think that because you are not my mate you can start your statement to me with an abuse... Mcheewww |
Re: Share Your Customer Service Experience At A Government Parastatal. by seborrhic: 3:32pm On Nov 27, 2019 |
amiibaby:But you initially put it across that the letter you wrote directly led to her sacking. If I hadn't called out how impossible it sounded,you wouldn't have added this addendum. Much as her attitude is wrong,desirable or not her being sacked,I still put it that there is no way your letter alone led to her sacking which you are not even sure of because you said you heard. You wanted to make yourself feel good or important but operative procedures don't work like that because if it did,your initial "summarized letter led to her sacking" theory would have won a place in the book of 'Unbelievable But True' happenings. |
Re: Share Your Customer Service Experience At A Government Parastatal. by amiibaby(f): 3:36pm On Nov 27, 2019 |
Well I have no time to banter words with u seborrhic: 3 Likes 1 Share |
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