lograr:


Nigeria is one of the hardest place to survive in planet earth. If we can make it here; We can make it anywhere

dru23:


It is not a matter they can make it anywhere .. But once you are in control environment that has consequences for breaking the law or consequences for their actions. You have no choice other than to complied and behave....

Most of uber drivers in Nigeria saying they can't take sh*t from any rider .. Most would not try that in the USA, regardless of immigration status .. The way you think the outcome might be, might be different from the reality.. . For example you beat up a female rider in the USA, or not even beat her ..You happen to push her and she calls the cops. You thinking that camera no dey na my word against the woman. You already thinking nothing go happen, . The cops shows and sees the rider crying.. The cop will automatically arrest for assault charges. Now you now have to go to court to prove your innocence.. That include getting a lawyer and paying for. And depending on the outcome you might have a record on your file .. You are now out of a job, so what is next after that.. My point is to handle the situation smartly .

lograr:





The kind of environment like USA breeds riders that's different from riders of our environment. Alots of issues that arises here between driver and riders won't happen there.

Like transfer issue or rider wanting you to pick up in a non motorable road/street. Just to mention a few .Calling the cop is a two way thing you see. If a rider do something that may cause a driver to assault a rider the driver will also call the cop for the rider.

Mind you, I have never nor advocating for physical assault. If you refuse to leave my vehicle when i ask you to. I know what to do without breaking any law. There are things you may not understand. Do this work for leisure for just 1 week here then you will understand better. Still, takes sh*t from no body

rapheal5:
How much for the corolla and what year is the model?

dru23:


Maybe if it is possible to do research for few months ..we can compare Nigeria riders vs USA in both hostile environment and sane environment.... Years ago before uber, taxi drivers were getting rob and killed in New York and other parts of the US. Even with uber now, drivers were getting assaulted, accuse of rape etc. A lot of drivers starting installing cameras in their car ....If a person is bad, the person is regardless the environment.

The best way to curb bad riders in the Nigerian environment is to follow uber policy.... If you are ask to do something against policy of uber . You calmly say no and rate them accordingly .. Most drivers am sure don't even rate their riders.. The rating system is to help weed out bad riders and driver .. So rate them...

Now if you can't handle rude riders, that yell and scream etc .. And than you get easily upset and angry.. Uber is not for you.. Because even in the USA you have those type of ghetto riders or co worker that gets you so mad that you just want to land them hot slap.. So if you are landing everyone hot slaps that disrespects you , you either end up in jail or dead.. Yankee is free country, we have more private gun owners than any country in the world.. How you handle situation matters o ...

dru23:


At the end of the day, your approach matters when dealing in a hostile situation... A lot of you guys on the forum will not survive Customer care service industry abroad. You either end up in jail or out of a job or both. Nobody is asking anyone to take sh*t from anybody, but learn to handle situation accordingly ....

northbird:


And when did customer care jobs become the plum jobs in US.

A lot of jobs for even the most temperamental person in the US.

So go away with your they won't survive shit,

In BTW, you are still squeezing juice from Nigeria o with all the US job consultant
things you preach.

northbird:


And when did customer care jobs become the plum jobs in US.

A lot of jobs for even the most temperamental person in the US.

So go away with your they won't survive sermon.

Someone suggested you try it for a week n come back n let's hear your feedback.

omozu1:
Please I need help the Toyota Corolla and Toyota Camry 'big for nothing 4 plug' which of them is better for Uber thanks for your help

cooooooks:
2008 Corolla.

N2.6 m.

dru23:


Ok I hear.. Shame your enemies and village people this Xmas period. Drive these lovely 2011 ZDX to your village . And proof to them that you didnt come to Lagos to count bridges.. For information on pricing, viewing and any other questions contact us @0703 672 6481..

Y1nka:


I sell iPhones o, UK used. And they are good for this hustle for mainly two reasons.
1- accurate gps
2- fast processor.

Extra advantage, fast charger, and most riders have an iphone anyway.


Current giveaway stock for drivers I have is a 6s+ 16gb, 60,000 (30% discounted price).
iphone 7 256gb, 85,000 (41% discounted price).
IPhone 6, 30,000 (12% discounted price)

Among others.

All reliable, with four month warranty.

fabiano09:

you are a big fool and an empty vessel,i no hide mouth talk am.

juli4dad:
If you haven't registered with Ocar, you can do so by using the link below;
https://lp.opayride.com/rider-app/#/toApp?inviteMobile=8027328197&knowOrider=13&token=Mjo3NzE5NDoxNTc1MTQ0NjUxMTczNzA0NjU3OmhuWHRuNkNJS2QyZzZRZkR2cERvZWJuQWg3MUlBcWRS

AngryIgboMan:


You can tell your story to the marines Sir! Any driver that listens to this your advise is at serious risk already. Am a realist and I choose not to be cowed into submission by any bagger rider.

....]

Me: Hello Ma. You requested for Uber. Am at Lateef Jakande. I want to confirm your address is 100001 Acme road.

Rider: Why are you not on your way yet? Oga am tired of these nonsense from you drivers. Am very late for church. 2 drivers have cancelled on me and I will be very angry with you if you cancel.

Me: Madam is that a threat? Hope you know this is my car right and am not your personal driver? You must behave well mannered if you want this ride to happen. Be courteous of your next words because you lack courtesy.
....

By the way if I may ask, Dru23 that has been saying things about being enduring and humble in the Service industry in order to become a boss... What has he achieved with his live aside retailing Mobil oil and arguing with people on Nairaland?

dru23:



Madame Radauto, it is waste of time explaining customers service to these drivers. Most of them can't work in a customer service industry in the USA...

On these matter me and you can relate .. Due to the fact not only on education level, not saying uber drivers are not educated. but been exposed internationally .. Since some unfortunately has never travel out of the shore of Nigeria .. It will be very hard for them to relate to you....

johnwell:


You are right sir,
There's one that took my boss wife from international airport to Lekki, the guy clean up (nice face cap, white shirt, blue jean and a good canvas).
the woman was boiling because my boss kept her waiting for long (more than 3 hours) before I get there. The woman poured all her anger on the guy, I was just watching them, the slightest thing the woman will yell at the young man and all the guy will say is I'M SORRY MA. Me I was tired because from airport to Lekki was abuse upon abuse.

When we get home, the same guy asked me not to bother that he will offload the luggages, which he did to their flat (third floor).

After everything the woman asked him to come into the sitting room, offer him a seat.

She introduced herself to him (she's a nurse in Canada) then ask the driver if he is married and he said no.
The woman said that he is a good man with a good business mindset and a charming appearance.

To summarize the story, she gave the guy 10k for that trip
- she asked him to take her to Anambra the next day (drop off), after three days he went back for her (with her Range R)
- the three weeks vacation she came in Nigeria, its that guy that was her driver and he was earning 10k daily driving Range Rover around Lekki/Ikoyi. One or two trips a day.
- even when she travelled back she still call the guy and sent him some errands in Lagos/Anambra with good pay.
- they became best friends, she sits in front not behind when I asked her why she said the guy dress well and speaks good English.
- she introduced her to her friends, even my boss use the guy as well.

I asked the guy why he didn't abuse the woman, he said he's out there to make legitimate money, so anything that comes he endures, he's after the money not the insult, after all we no go see again, except by chance.

Appearance, Endurance and Approach gives you mega offline trips, you don't have to ask, it comes automatically (according to the driver)

AngryIgboMan:


You can tell your story to the marines Sir! Any driver that listens to this your advise is at serious risk already. Am a realist and I choose not to be cowed into submission by any bagger rider.

What the likes of you and Dru23 don't understand is that we are all different! It all boils down to temperament. I repeat, IT ALL BOILS DOWN TO TEMPERAMENT. Just as our finger prints are unique, so is our temperament. You don't expect every human being to react same way to similar situations. That same I AM SORRY MA from driver A can become THUNDER FAYA U with driver B.

There are those you will never see react no matter what you throw at them. They are so thick skinned and mean.

But there are people like me who react energy for energy. I GIVE POSITIVE ENERGY FOR POSITIVE ENERGY. I ALSO GIVE DARK ENERGY FOR DARK ENERGY. Thats my principle of survival. I will use 3 different stories of my experience in Uber to illustrate.



Experience 1 (Gbam Gbam Gbam Gbam Gbam Gbam Gbam Gbam)

Me: Hello Ma. Good afternoon. You requested for Bolt. Is this address correct and where are you heading to?

Rider: What kind of stuppid questions are these? Oga please hurry because am late. I don't have time to answer nonsense.

Me: Madam, begin to trek to your destination immediately. Because if you enter my car, sorry is your name.

The woman fear cancel immediately.




Experience 2 (Tulululum Tulululum Tulululum Tulululum)

Me: Hello Ma. You requested for Uber. Am at Lateef Jakande. I want to confirm your address is 100001 Acme road.

Rider: Why are you not on your way yet? Oga am tired of these nonsense from you drivers. Am very late for church. 2 drivers have cancelled on me and I will be very angry with you if you cancel.

Me: Madam is that a threat? Hope you know this is my car right and am not your personal driver? You must behave well mannered if you want this ride to happen. Be courteous of your next words because you lack courtesy.

Rider: You must be very stuppid for implying I lack manners.

Me: Madam THUNDER FAYA You. Nkita lachagi gi anya dia

I cancelled and blocked her line with immediate effect.





Experience 3 (Tulululum Tulululum Tulululum Tulululum)

Me: Hello Madam. Good afternoon. You requested for Uber. Are you at 51b blah blah blah Lekky county homes and where are you heading to

Rider: Hello sir. Good afternoon. Please am heading just close by to buy food. Please don't cancel on me as many drivers have cancelled. Am really hungry. Please will you come?

Me: Am on my way ma.

After Trip, Uber said I should collect 330. Seems she is on small bonus. Madam gave me 400. I told her to keep it coz I wanted her to eat more.

Its my car after all and I can decide who to give free ride or not.


MORAL OF STORY

Ehailing in Nigeria is more of survival. You can be nice and die there being nice. Nobody really gives a fucck about you in this country especially in a cosmopolitan city like Lagos where everybody is mad and angry.

Nigerians are highly exploitative. Most of them that are nice to you is because they are already scheming on how to use you for one ulterior motive or the other. You mentioned he was asking the driver if he was married. What has that question got to do with anything?

In fact to me, that driver is very stuppid for entering the woman's house after the job. What if she accuse him of rape? What if she is a human parts dealer or a drug trafficker? You mentioned Anambra. Am from Ananmbra and am not trying to stereotype. But what if that woman was already seeing the young man as a conduit for drugs to Indonesia or Thailand? So many what ifs!

As far as am concerned, my work with you ends immediately I drop you. Infact, I clear call log after every trip to avoid temptation of calling you back or "keeping in touch".

In summary sir, Being nice in the face of obvious hostility can cost you your life in Lagos or elsewhere in Nigeria. This is not Europe. Things can escalate pretty quickly if you don't act smart.

By the way if I may ask, Dru23 that has been saying things about being enduring and humble in the Service industry in order to become a boss... What has he achieved with his live aside retailing Mobil oil and arguing with people on Nairaland?

tojahh:



You no get 20,000 own?

radautoworks:


This is exactly what I am talking about. While entertaining, IMHO these situations could have been handled very differently with very different outcomes. At the risk of drawing ire, you have no business in the service industry. Maybe in Nigeria this is okay but anywhere else....

And below you say I don't understand how rude people can be, yes I do. This sign is hanging in our lobby but still does not give us an excuse for poor customer service.

Again, I'm not saying you should take anything they throw at you. What I'm saying is you should learn to either prevent from happening in the first place or better ways to handle it when it does. Most of the ways I see on this thread are absolutely ridiculous. There are some however I have seen that were Savage and entertaining yet professional. Learn from THOSE guys. IZZOU comes to mind.

I can be a huge whole asshole but not a single customer will say I am because I know how to handle people.

dru23:


Corolla.... The give gift and the curse....

Gift...Smaller engine than the Camry... Fuel economy than the Camry.. Has faster resale value than the Camry..

Curse.. Prone to theft, gives you sleepless night, prone to easy vandalism, brain box of the car is worth a lot and be easily remove.. High blood pressure ,so has not to get Rob at night by thieves...

Gentlelife50:

But your inscription said do all you can to help us to help you or something like that, that's what is been emphasized here all this while.
Treat people better so they can as well be better to you, it's a two way thing.
You people don't seem to get the picture, most [b]people let me not say Nigerians look down on drivers a lot. Once they place an order you automatically become their slave and they believe they can behave anyhow t[/b]hey like since it's their money.
Their is no justification for bad behaviour, even if you think u want to help the person.
Do anyhow like they say you see anyhow, customer care you people always refer to is different what we are talking about here.

fabiano09:

you are a big fool and an empty vessel,i no hide mouth talk am.

radautoworks:


And there are ways to disabuse them of that motion without being exactly what they anticipate you are is my point.