Stats: 3,190,563 members, 7,941,143 topics. Date: Thursday, 05 September 2024 at 06:09 PM |
Nairaland Forum / Science/Technology / Phones / Phone/Internet Market / My Unwholesome Experience With Clubkonnect.com (1476 Views)
Are There Any Alternatives To Clubkonnect? / Clubkonnect is okay for non emergency transaction / Clubkonnect Please Credit My Account (2) (3) (4)
My Unwholesome Experience With Clubkonnect.com by Gpdwise(m): 9:13pm On Oct 21, 2019 |
Clubkonnect was to me the best thing after slice bread. Initially they were too good to be true. Imagine getting 2gig mtn for as low as #918 and paying NEPA bills with a discount. My problem with clubkonnect started on the 19th of October 2019. I did a 2 gig data and was never credited bearing in mind that the main reason why I patronise clubkonnect is because of its cheap data prices. I have spent over #500 extra trying to get my money worth of initial data. Every time I call its always straight to answering machine. I have spoken to their customer representative Lola many times and the worst is that she keeps saying the same thing. I will look into it yet at the point of writing this I have not been credited any data. Am so vexed right now. I called mtn customer care to complain about this data as instructed by lola all to no avail because there is no trace of such transaction on my sim card. Pls and Pls who has experienced this great injustice from clubkonnect kindly share your grievance here and how you overcame!!! |
Re: My Unwholesome Experience With Clubkonnect.com by clubkonnect: 8:32am On Oct 22, 2019 |
We apologize for the inconveniences caused. Kindly forward your log in number and the transaction ID. Thank you for choosing CLUBKONNECT Gpdwise: |
Re: My Unwholesome Experience With Clubkonnect.com by Gpdwise(m): 7:14pm On Oct 23, 2019 |
clubkonnect: transaction id: 6324559919 below is the prof of my transaction
|
Re: My Unwholesome Experience With Clubkonnect.com by clubkonnect: 11:24am On Oct 24, 2019 |
Thank you for your prompt response. We will run a check on the transaction and get back to you soonest. Thank you for choosing CLUBKONNECT Gpdwise: |
Re: My Unwholesome Experience With Clubkonnect.com by Gpdwise(m): 7:31pm On Oct 24, 2019 |
clubkonnect:i called ur customer care line and was told to call mtn customer care because the transaction according to her was successful. I called mtn call center and was directed by them to provide the number and time that the Transaction was made. I called ur customer care line again for abt 8 minutes and I told her that I called MTN customer care and they insisted I give them the number that transfered the data to me and what time was the data transferred. your customer representative refused to give me that information. Pls kindly tell me how do I get my suppose data you claim to have sent when you have refused to give me the information I need to give MTN customer care representative to track it. I even told her to call MTN customer care herself and request that I get credited since the transaction information is with her and can easily be traced from the line she used in sending me the data. instead she is saying nothing can be done abt it. At whose loss pls. |
Re: My Unwholesome Experience With Clubkonnect.com by clubkonnect: 9:07am On Oct 25, 2019 |
We ran a check on your transaction and discovered the transaction of 2Gb MTN Data you made on the 19th of October 2019 around 5:32am was successfully delivered to the MTN number. Attached herewith is the evidence of the successful transaction. Thank you for choosing CLUBKONNECT Gpdwise:
|
Re: My Unwholesome Experience With Clubkonnect.com by Gpdwise(m): 10:30am On Oct 25, 2019 |
clubkonnect:I didn't receive the successful data u claimed to have sent me. kindly give me the number that sent the data so I can call mtn customer care center to credit the said data. I paid for something you claim that the data was successfully sent which up till this moment I have not received the data. kindly give me the number that sent the data so I can carry the cross you are suppose to carry by calling mtn customer care to give them the information they need. pls kindly do the needful and rectify this issue. it is a pity that this situation has lingered this long with No solution yet. now I have the time that the data was sent pls I need the number that sent it?? I don't understand why this issue is taking this long. there is clubkonnect, MTN and me you claim to send me something and I didn't receive it. can't you call my service provider to find out what happened since the transaction history such as phone number and time the data was sent is yours. Habbah this is not fair. |
Re: My Unwholesome Experience With Clubkonnect.com by Gpdwise(m): 3:03pm On Oct 25, 2019 |
I have seen the refunds thanks |
Re: My Unwholesome Experience With Clubkonnect.com by clubkonnect: 3:29pm On Oct 25, 2019 |
We apologize for the inconveniences caused. Your wallet has been successfully funded with the #900 that was deducted for the MTN 2gb data subscription you did on the 19th October 2019. Thank you for choosing CLUBKONNECT Gpdwise: |
Re: My Unwholesome Experience With Clubkonnect.com by Innunique: 12:48pm On Oct 30, 2019 |
Clubkonnect service is one of the worst you will experience. The ladies on the Customer's service desk are rude and keep dropping one's call when ever they manage to pick, they wouldn't even hear you out, and next they will just drop the call. I have called them more than a dozen times, same thing. |
Re: My Unwholesome Experience With Clubkonnect.com by Innunique: 12:52pm On Oct 30, 2019 |
Made an ATM payment of ₦2k, was debited and not credited even though my bank reference number and all was there, called them to notify them of it, the rude ladies replied I should contact my bank... I did that. then I made another payment, this time a bank transfer of ₦3k, still it wasn't credited to my wallet. called them to notify them n the rude ladies Kept dropping my calls knowingly. once I get my money off your system, that will be the end, so I can have my peace of mind. you can carry your system and go... very unbecoming of you guys. |
Re: My Unwholesome Experience With Clubkonnect.com by clubkonnect: 12:59pm On Oct 30, 2019 |
We apologize for any inconveniences caused. Please note that our customer care agents might be on another call with other customers when you called in. Kindly put a call through to us or forward your complaint to our dedicated sms support line 08149659347, you can as well click on CUSTOMER SUPPORT on our website to raise a ticket concerning your complaint/enquiry. Thank you for choosing CLUBKONNECT Innunique: |
Re: My Unwholesome Experience With Clubkonnect.com by suraaj(m): 8:07am On Nov 01, 2019 |
Klubconnect,they are scammer because they did the same to me some years back,till now 2019. |
Re: My Unwholesome Experience With Clubkonnect.com by hary158: 5:25am On Nov 05, 2019 |
made payments since yesterday 3:16 to club connect account but up till now I haven't been funded. the worst is the customer care. please fund or refund my 20000 naira on or before 10 am this morning or I will explore all legal means of retrieving my funds @clubkonnect |
Re: My Unwholesome Experience With Clubkonnect.com by clubkonnect: 1:19pm On Nov 05, 2019 |
We apologize for the inconvenience, Kindly forward your login number, full name on your bank account and the date of transaction. Thank you for choosing CLUBKONNECT hary158: |
Re: My Unwholesome Experience With Clubkonnect.com by Gmtelecom: 9:32am On Dec 03, 2019 |
I deposited #10000 through first Bank on 30th November,2019 to fund my wallet, I sent deposit notification, till now my wallet has not funded,I called customer care,they keep on posing me ,please do something before I take action; MY REGISTER NUMBER 08064432433,,, ALIYU YUSUF BABATUNDE. @clubkonnect |
Re: My Unwholesome Experience With Clubkonnect.com by Gmtelecom: 9:45am On Dec 03, 2019 |
I deposited #10000 through first Bank on the 30th November,2019 to fund my wallet, till now my wallet has not been funded, I called customer care line,they keep on possing me and I can't bear it anymore,please find solution to it before taking action : REGISTER NUMBER 08064432433,,,,ALIYU YUSUF BABATUNDE. @ clubkonnect |
Re: My Unwholesome Experience With Clubkonnect.com by clubkonnect: 3:16pm On Dec 03, 2019 |
Your wallet has been funded. Thank you for choosing CLUBKONNECT Gmtelecom: |
Re: My Unwholesome Experience With Clubkonnect.com by Bentaiwo74: 10:49am On Dec 07, 2019 |
Good morning, i subscribed to this gotv iuc number 4613373797 Etuk Simon by name on gotv plus on 06/12/2019 and i made the payment of N1900 through a platform called clubkonnect and the customer could not view the picture the day i made the payment but this morning the customer complained all the channel was scrambled and i called gotv customer care line they told me they didnt received the payment here is the proof of the payment below. And my ID is 08064083625 Pls i have sent u mail thru my email no response and ive tried all my effort to reach the clubkonnect thru there line no way kindly help me pay the money to gotv so that the customer can view picture
|
Re: My Unwholesome Experience With Clubkonnect.com by clubkonnect: 11:41am On Dec 10, 2019 |
The attached shows that the transaction was successful to the decoder on the 7th December 2019. Thank you for choosing CLUBKONNECT. Bentaiwo74:
|
Re: My Unwholesome Experience With Clubkonnect.com by hary158: 9:17am On Dec 16, 2019 |
[I made cable subscription since two days in your platform (2019264111) yesterday as well( 7017669763) gotv plus but up till now no payment has been made on them. This has caused me great inconveniences. Kindly act on these as a matter of urgency. @clubkonnect |
Re: My Unwholesome Experience With Clubkonnect.com by clubkonnect: 1:41pm On Dec 16, 2019 |
We apologize for the inconveniences caused. Kindly provide your login number. Thank you for choosing CLUBKONNECT hary158: |
Re: My Unwholesome Experience With Clubkonnect.com by OgundeleT(m): 3:50pm On Dec 20, 2019 |
clubkonnect:The amount you guys charged for cable TV are different is higher than what you put on the web |
Re: My Unwholesome Experience With Clubkonnect.com by clubkonnect: 4:10pm On Dec 20, 2019 |
Our cable TV prices as displayed on our website is exactly what we charge our subscribers. Thank you for choosing CLUBKONNECT OgundeleT: |
Re: My Unwholesome Experience With Clubkonnect.com by OgundeleT(m): 7:30am On Dec 22, 2019 |
clubkonnect:No. You showed N886.50K for startime Nova bouquet on your web and charged N913.00k
|
Re: My Unwholesome Experience With Clubkonnect.com by clubkonnect: 1:12pm On Dec 23, 2019 |
This transaction you made was back in October. we had application downtime then and this has been resolved now. Kindly check your balance before and after the said transaction you will discover that we actually charge you N886.50K for the transaction. OgundeleT: |
Re: My Unwholesome Experience With Clubkonnect.com by Emyo(m): 8:09am On Dec 24, 2019 |
. |
Re: My Unwholesome Experience With Clubkonnect.com by Emyo(m): 8:17am On Dec 24, 2019 |
. |
Re: My Unwholesome Experience With Clubkonnect.com by clubkonnect: 10:54am On Dec 28, 2019 |
You were actually charged N886.50K for the startime Nova bouquet you did back in October. We had application downtime during the period you made the transaction but that has long been resolved. Thank you for choosing CLUBKONNECT OgundeleT: |
Re: My Unwholesome Experience With Clubkonnect.com by henryutd(m): 4:51am On Apr 28, 2020 |
Is there any alternative to klubconnect? |
Re: My Unwholesome Experience With Clubkonnect.com by zedegit: 11:24am On Apr 28, 2020 |
henryutd: Is it data that you can't subscribe directly with your service provider or cable that you can't subscribe through bank mobile app or credit recharge bank mobile app or ATM. The time you people are using to call him out can be used for something useful. |
Re: My Unwholesome Experience With Clubkonnect.com by ebene4nija: 8:40pm On Dec 30, 2020 |
henryutd: come and join paygold.ng I will personally make sure you will not have any issue, if any it will be resolved in 2 minutes www.nairaland.com/attachments/12807034_appads2_jpeg0ad5a20d8ea9e92dd9988967b7f66ff1 |
(1) (Reply)
Fairly Used Uk Mobile Smart Phones In Stock / Red Samsung Galaxy S3 For Sale,white Available Too. (pics) / Who Want To Sell Tecno H6
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 58 |