Hi. I had a phone sent from the USA via USPS to Nigeria. It was said to have landed and departed Lagos Nigeria on the 21 Feb 2020. But ever since then it never made it to its destination. I wrote NiPost customer care service, initially they declined having custody of the package but later admitted they had at their delivery location at Asaba as at 04/03/2020, usually it takes 2days to ship from their delivery location at asaba to my local post office. Yesterday I got a call from the local post office guy who claimed I had a package and requested I come pick it up with a fee of #14,600. I questioned the price being on the high side but then he said the package was was from the US and the content was a phone, which is why the price seemed high. l agreed and asked if they were open on Saturday, he said No, but since he wasn’t leaving town he could attend to me if I called him before coming to the post office to collect it.. I called him earlier today as suggested by him but there were inconsistencies in his replies, he started to ask if he called me yesterday and even said he wasn’t sure if the package was available. I asked him to confirm and call me back, he didn’t. So I went to the post office, of course it was closed, called the guy again and he claimed he had checked the office but he couldn’t find any package like that. I asked why, he said they must have canceled it and I asked for a way forward, he said there was nothing I could do since it was canceled. That meant my package was gone. Has anyone ever experienced something similar before, what step did you take in resolving it?

You have to report the incident to Servicom ASAP... Your phone has just been stolen. It happens a whole lot at the post office

dawnomike:
You have to report the incident to Servicom ASAP... Your phone has just been stolen. It happens a whole lot at the post office

Please any idea how I can go about that?

ZikZikZik:
Hi. I had a phone sent from the USA via USPS to Nigeria. It was said to have landed and departed Lagos Nigeria on the 21 Feb 2020. But ever since then it never made it to its destination. I wrote NiPost customer care service, initially they declined having custody of the package but later admitted they had at their delivery location at Asaba as at 04/03/2020, usually it takes 2days to ship from their delivery location at asaba to my local post office. Yesterday I got a call from the local post office guy who claimed I had a package and requested I come pick it up with a fee of #14,600. I questioned the price being on the high side but then he said the package was was from the US and the content was a phone, which is why the price seemed high. l agreed and asked if they were open on Saturday, he said No, but since he wasn’t leaving town he could attend to me if I called him before coming to the post office to collect it.. I called him earlier today as suggested by him but there were inconsistencies in his replies, he started to ask if he called me yesterday and even said he wasn’t sure if the package was available. I asked him to confirm and call me back, he didn’t. So I went to the post office, of course it was closed, called the guy again and he claimed he had checked the office but he couldn’t find any package like that. I asked why, he said they must have canceled it and I asked for a way forward, he said there was nothing I could do since it was canceled. That meant my package was gone. Has anyone ever experienced something similar before, what step did you take in resolving it?

your phone has been stolen by some shithole inhabitant.

call them out on Twitter, face book, report to the highest authority in ur state. expose the number that called u. guy be smart o, else ur phone don't go be that.

bigiyaro:
call them out on Twitter, face book, report to the highest authority in ur state. expose the number that called u. guy be smart o, else ur phone don't go be that.

Thanks. I already wrote to NiPost and now I’m writing to Servicom too. And yes I did attach the number that called me with a detailed explanation of the whole incident too.

Can someone pls tell me how this country is going to get better.

ZikZikZik:
Thanks. I already wrote to NiPost and now I’m writing to Servicom too. And yes I did attach the number that called me with a detailed explanation of the whole incident too.

best of luck

[quote author=bigiyaro post=87250187] Please someone should help me track my product and tell me the exact plaCe it is or anyone who can help me locate it im very worried tracking number is CH107440883US and here is the last tracking info ( USPS CH107440883US Latest Status: Processed Through Facility 09/15/2020 6:35pm JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER Reply STOP to cancel) since 15 of sept. But my brother went to that last facility to see if he can retrieve it and waybill through dhl but usps facility said the plane left since 15 that they are waiting for responses from Nigeria too please someone should help me