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Check This Thread For Your Anker Products / Ammc Cargo: Buys And Ships Items From China Via Alibaba,aliexpress,1688,taobao&o / Get Your Orders/items Easily From Aliexpress,alibaba,gearbest,bangood,for Cheap (2) (3) (4)
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Re: This Thread Is Only For Aliexpress Shopper by Paxziano: 1:21pm On Mar 08, 2020 |
BestAccessories: In my case, they asked for 3days extention. After the 3 days, they asked for another 3 days. Pls is there a way I can stop their asking for 3 days? There's a place on the appeal to upload details or so but I don't know what details they mean or need |
Re: This Thread Is Only For Aliexpress Shopper by Nobody: 1:44pm On Mar 08, 2020 |
Paxziano: Escalade the dispute to AliEx. I am suspecting the seller is trying to buy time so your 15 days dispute period grace would elapsed and the seller get paid. What was the reason you used when you open dispute? If it was transit and tracking problem, the seller can't be asking for extension. Got another low value ($9.51) dispute I opened last week, I am expecting my credit alert this coming week latest Wednesday. Reason was delayed delivery. Seller extent buyer protection period with extra 20 days after I had waited for more than 60 days already. AliEx complete the order after 60 days, I open dispute on the 61st day and awarded full refund last week because seller can't show proof of delivery. |
Re: This Thread Is Only For Aliexpress Shopper by Paxziano: 2:00pm On Mar 08, 2020 |
BestAccessories: It's AliExpress that's handling the dispute. Cos the shipping was handled by them according to the dispute details. The dispute has been acknowledged VALID. The reason was goods have not arrived and protected period has elapsed. In fact tracking has not updated since 8th January |
Re: This Thread Is Only For Aliexpress Shopper by Nobody: 3:56pm On Mar 08, 2020 |
Paxziano: It's well. They process my dispute very quick. They approved my full refund the next day. I was surprised. Just be conscious of the 15 days dispute grace after your order has been completed on AliEx. |
Re: This Thread Is Only For Aliexpress Shopper by Paxziano: 4:52pm On Mar 08, 2020 |
BestAccessories: But how will I monitor it? The seller protection elapsed on the 2nd of March... How can I pressurise them to pay before the 15 days elapses |
Re: This Thread Is Only For Aliexpress Shopper by Nobody: 4:54pm On Mar 08, 2020 |
Paxziano: Try and contact AliEx customer care. |
Re: This Thread Is Only For Aliexpress Shopper by earthrealm(m): 9:26pm On Mar 09, 2020 |
anybody bought a phone recently from aliexpress, that was shipped via dhl or ups? was custom duty paid?..if yes, how much? |
Re: This Thread Is Only For Aliexpress Shopper by Paxziano: 5:48am On Mar 10, 2020 |
Morning guys... Pls who really understands this dispute thing with AliExpress. I feel I'm not doing something right as in I feel I'm supposed to respond to something but I don't know how to. I was given an option of waiting for 3 days and I was supposed to accept but I have checked everywhere to find how to accept but can't find anything. I'm confused. I am also worried about the seller protection elapsing. P.s: The reason for the dispute was tagged as valid n told to wait for the shipment for 3 extra days. It's about 5 days now n no other response from AliExpress. That's why I feel I was supposed to respond to sumtn. |
Re: This Thread Is Only For Aliexpress Shopper by jboixxx: 6:43am On Mar 10, 2020 |
Paxziano:When asked to wait, there's nothing to accept as it's an instruction. You'll get response from them soon. Once a dispute has been opened, forget about the buyer's protection, except you cancelled the dispute. |
Re: This Thread Is Only For Aliexpress Shopper by Paxziano: 7:28am On Mar 10, 2020 |
jboixxx: Aiight. Let me keep waiting. Hope they would not extend for another 3 days n eventually tell me the buyer protection is expired n would have to credit the seller |
Re: This Thread Is Only For Aliexpress Shopper by omenigbo96(m): 2:27am On Mar 11, 2020 |
Good morning Fams I need advice I opened dispute since on 9th of March, and it's just been showing escalated, nothing again.this is unlike the other ones I've opened before at least they should tell me valid |
Re: This Thread Is Only For Aliexpress Shopper by Paxziano: 8:01am On Mar 11, 2020 |
omenigbo96: I'm guessing the disputes r much cos of the various issues so maybe it's taking more time than normal. Was the issue with Singapore Post? |
Re: This Thread Is Only For Aliexpress Shopper by omenigbo96(m): 8:06am On Mar 11, 2020 |
Paxziano:yes bro the heartbreaking SO5 |
Re: This Thread Is Only For Aliexpress Shopper by Paxziano: 4:54pm On Mar 11, 2020 |
jboixxx: AliExpress said I should wait for an extra day. Please r these delay tactics to ensure the buyer protection runs out or what? Or do they honestly hope that the items would arrive? Despite the lack of tracking? |
Re: This Thread Is Only For Aliexpress Shopper by jboixxx: 5:34pm On Mar 11, 2020 |
Paxziano:Stalling is normal and should be expected. I was stalled for about 3weeks last year November, I had to cancel the dispute and wait for 60days to elapse (the case was about wrong delivery address). Buyer's protection period is a window for buyer to open dispute, once you've done that, you don't need it again. It's possible for it to still be delivered. I just got an update of an item of a client this afternoon. The tracking had stopped since 02/03/20 (hand over to airline) but when I checked and refreshed again, it showed it has been at the client's PO since 07/03. So, it's possible. Both parties' interest is important to AliExpress. Bear with them. |
Re: This Thread Is Only For Aliexpress Shopper by Paxziano: 6:30pm On Mar 11, 2020 |
jboixxx: Aiight baws. Someone in the main thread even sed he got his parcel after it had not been updated for a while. Had to ask him if it was Singapore Post. I'm wondering if I shud call someone at the post office n ask if the item is there. My only issue is that they usually ask what day the tracking sed delivery failure or the date the item arrived. Or worse, they wud ask me to go and track it on the nipost site n it's not gonna show there . If I tell them tracking stopped since January, they wud say the item isn't there Also, how would I know the item has arrived? Cos the tracking isnt being updated. Or how sure am I that I wud be called? |
Re: This Thread Is Only For Aliexpress Shopper by samthomp(m): 3:39am On Mar 12, 2020 |
I ordered this Product 20 days ago, Nd the tracking status has remained like that,. Evn the seller has asked me to cancel order but AliExpress tells me i can't open dispute yet.pls help!!
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Re: This Thread Is Only For Aliexpress Shopper by jboixxx: 6:46am On Mar 12, 2020 |
samthomp:You're making enquiry about a shipped order but masked the tracking number and left your address in the full glare of the world! You can open dispute after 10days of shipment, not before. Go back and open your dispute, it'll open except your item just got shipped in <10 days ago. By the way, is this a recent screenshot? Your address shouldn't be fully displayed but masked by AliExpress by default. This has been the case since Monday or so. 2 Likes |
Re: This Thread Is Only For Aliexpress Shopper by samthomp(m): 7:06am On Mar 12, 2020 |
jboixxx: Alright..Thank you I have uploaded another screenshot i did just now. Also the information in the screenshot has been like dat since 18days ago I try opening dispute, it won't opem..ill send screenshots now |
Re: This Thread Is Only For Aliexpress Shopper by samthomp(m): 7:08am On Mar 12, 2020 |
samthomp:
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Re: This Thread Is Only For Aliexpress Shopper by samthomp(m): 7:16am On Mar 12, 2020 |
jboixxx: And i also wanna ask, can i open dispute through this process? Since the *refund only* process is not working. Won't there be complications? It seems the store is tryna scam me
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Re: This Thread Is Only For Aliexpress Shopper by Silas12345: 8:20am On Mar 12, 2020 |
Good morning bosses in the house, please what is the meaning of this message, is my order in post office yet or no 1 Share
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Re: This Thread Is Only For Aliexpress Shopper by dermmy(m): 8:24am On Mar 12, 2020 |
Silas12345: Una just dey mask tracking number up and down. Lol Check your PO or wait for their call 1 Like |
Re: This Thread Is Only For Aliexpress Shopper by samthomp(m): 8:56am On Mar 12, 2020 |
dermmy: Its safe to leave it unmasked right? |
Re: This Thread Is Only For Aliexpress Shopper by jboixxx: 9:08am On Mar 12, 2020 |
samthomp:Don't. Just wait for the buyer's protection period to elapse. There's nothing like I ordered from a wrong store o. Again, just wait till the end of buyer's protection and open a dispute for refund only, item not received. |
Re: This Thread Is Only For Aliexpress Shopper by jboixxx: 9:10am On Mar 12, 2020 |
Silas12345:It's arrived in 9ja but your location will determine if you can pick it up within 24hrs or more. My verdict? Wait for their call or go next week. 1 Like |
Re: This Thread Is Only For Aliexpress Shopper by jboixxx: 9:10am On Mar 12, 2020 |
samthomp:Nothing will affect your order; it can't be claimed by another person. 3 Likes |
Re: This Thread Is Only For Aliexpress Shopper by samthomp(m): 10:14am On Mar 12, 2020 |
jboixxx:In 40 days time?... Woww(sad) |
Re: This Thread Is Only For Aliexpress Shopper by samthomp(m): 10:15am On Mar 12, 2020 |
jboixxx:Alright thanks |
Re: This Thread Is Only For Aliexpress Shopper by EliteMike(m): 1:58pm On Mar 12, 2020 |
samthomp:Hello Sir, Your phone is in Nigeria already... your case is just like mine..I ordered this same phone last month... it was just showing departed country of origin even after I collected it at the PO... BTW....it used 18 days..when did you place your order? |
Re: This Thread Is Only For Aliexpress Shopper by samthomp(m): 2:48pm On Mar 12, 2020 |
EliteMike:20 days ago but this us what mine is just saying even till now
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Re: This Thread Is Only For Aliexpress Shopper by Paxziano: 8:21am On Mar 13, 2020 |
jboixxx: I think I have been offered a refund. Am I right baws? And if I am, how long until they refund the pay? Also, as dollar don increase, the money go increase? Lol
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