So Nairaland is a platform where we all assist each other. Honestly I have benefitted a lot from this platform. I deal with Pay televisions so i am creating this thread to resolve Gotv queries. This thread will get so crazy I might not be able to attend to all queries due to time and huge customer base of Gotv in the country, but I will try my possible best. I will also drop video links for some issues that can easily be resolved by watching videos. Will log on always to attend to any issue. However, feel free to chat me up on 09022467566 if your querry was not attended to quickly. Looking forward to hear from you guys. Thanks

Following

So before the queries starts tropping in. One of the issues most Gotv subscribers complain about is
1. No signal on Gotv decoder
2. Gotv channel list is not complete i.e incomplete channel

Please if you are having such challenge. Watch the step by step process how to resolve the issue with the video below.

After watching the video and has duely, followed all the steps and the issue persists. Kindly chat me up on wassap on 09022467566 so I can guide through advanced troubleshooting steps pending when the video is ready. However, if this video was of any assistance to you. Do leave a comment and thumbs up. I will also appreciate if you like and subscribe to the channel. It gives me the motivation to assist as much people as possible.


https://www.youtube.com/watch?v=_ACXHgC9Mrg

Please I received a series of inbox on this very issue. So I decided to put it up here. The reality TV show which started recently known as the Ultimate love show showing on Gotv Channel 29 is not showing on Gotv plus. So please do not subscribe 1900 and expect it to show. It is presently showing only from Gotv Jolly 2400NGN or Gotv Max 3200NGN

For installation of new Gotv decoder or Installation of Gotenna kindly watch this video I uploaded recently on YouTube. Also Like and subscribe on my YouTube Channel to get free tips on how to easily resolve issues yourselves without having to pay anyone for such services.


https://www.youtube.com/watch?v=FUYxng4HeHE&t=37s

Find below the second part of the Gotv installation video. The steps are quite easy. Please I created this YouTube Channel to assist people having one form of issue or the other with any paytelevision decoder. I upload new videos daily mostly from complaints I get. So kindly share, like and subscribe to keep the ministry moving forward. Having any challenge? Just chat me up on 09022467566, trust me it will be resolved.


https://www.youtube.com/watch?v=F4hEmj19EwE

The most common issue with Gotv subscribers is not being able to veiw after making subscription. This is caused by lots of factors. The most cause of this issue is decoders not powered on when subscription is made. On such occasion customer has to do what is called a reset.

Watch the video below on how to run an E-16 reset on your decoder.

#Neestyne#Gotv#reset#selfservice#E-16error

https://www.youtube.com/watch?v=IKC6NXbiLYo

Another challenging issue Gotv subscribers experience is the inability to change package. If you are on an existing package and due to some financial constraints you were not able to meet up. Then you decided to go for a lower package and vise versa. Then you need to change package. The video below shows you step by step how to change your gotv package

To change your package
Click on the link below and follow the steps shown in the video. It's very easy.


https://www.youtube.com/watch?v=061dxB3mm_g&t=13s

Information just reaching us that there will be changes in Dstv and Gotv pricing. Find information for the new pricing for multichoice hardwares.
Gotv decoders will presently go for 9,100NGN

Why is some station showing E0-18 error

Adinije:
Why is some station showing E0-18 error

Add me up on wassap 09022467566 . Send a screenshot of what you are having displayed on your screen. Will tell you what to do.

If you recently bought a new Gotv decoder. After installation. The next thing is to activate. To activate a new Gotv decoder, kindly watch the video below on step by step processes to do that.


https://www.youtube.com/watch?v=65z_cjF20mM

Multichoice have passed a circular stating that as of June 1st, 2020, the federal government 7.5% vat will be added to subscription. Hence, the new prices is as follows:
Gotv Max: 3,280NGN
Gotv Jolli: 2,460NGN
Gotv Jinja: 1,640NGN
Gotv Lite: 410NGN

‪Premier League will be back on Gotv from 17 June. ‬
‪Reconnect on GOtv Jolli and get upgraded to GOtv Max. ‬
NB: The official cost of Gotv Jolli is 2,460NGN

If you are about to purchase a Gotv decoder. Watch this video so you know the latest features of the new box presently in the market


https://www.youtube.com/watch?v=zlPaaGvDVZk&t=584s

If you buy a new decoder, you will need to fix an RF connector to a coaxial cable while setting it up. Watch the video and see easy steps to do this without a standard equipment


https://www.youtube.com/watch?v=9kCmSbUBkFQ

The UEFA nations league starts today and will be televised on your Gotv. Find today's fixtures below

Today's fixtures will be televised live on Gotv
Friday 4th September, 2020

Some people do experience challenges with reaching Dstv. This is because of the huge customer base. So the customer care line you have may not go. Kindly watch the video to get all Dstv and Gotv customer care no


https://www.youtube.com/watch?v=okdxvCLfpz4

Laycon bags another endorsement deal. He becomes the new brand Ambassador of multichoice


https://www.youtube.com/watch?v=3bngRWYqTQk

You can above 30,000NGN from Gotv. This can be a source of income or additional source of income. I did a video to provide detailed insight on how to achieve this. Watch the video below


https://www.youtube.com/watch?v=LVkuJZOHd70

How to fix Dstv Smartcard error E06-4


https://www.youtube.com/watch?v=No7zXSNfmPo&t=1s

What is happening to Gotv since 21st April till now from morning to 4pm no service and no channel is showing at all.

LUGBE:
What is happening to Gotv since 21st April till now from morning to 4pm no service and no channel is showing at all.

Has this issue been resolved. So sorry I did not see it earlier

The auditions for the Big brother Naija season 6 will be open from 3rd to 16th May. It's going to be an online audition.

Your are required to do a 2mins video telling big brother why you think you deserve to one of the Housemates. This video will be uploaded to www.africamagic.tv/bbaudition

If you Interested in auditioning. Kindly watch the video. It should be of great help. Goodluck


https://www.youtube.com/watch?v=6Xph8LVcG0c

With 2,460NGN you will enjoy all Euro 2020 matches on your Gotv.

Watch Live TV, movies and all sports on the new PipulTv app. It's outstanding, do check it out and thank me later


https://www.youtube.com/watch?v=pwTIEvgN2ck&t=24s

So alot of Gotv subscribers call and complain they can't see the Big brother Naija Station on their Gotv decoder. So if you among this category. Kindly watch this video to fix it
#BBNaija


https://www.youtube.com/watch?v=4_QeVmOl9hI