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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (592428 Views)
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Re: MTN Customer Care Thread by ybalogs(m): 1:59pm On Jan 17, 2020 |
Hi Jidesm? I've been trying to upgrade my sim to 4G now but surprisingly even in MTN offices in Ilorin here, it's been no network or bad network. Is their any other way it can be done? In case you can help do it without my presence,this is my number: 08068700432. Thanks in advance. |
Re: MTN Customer Care Thread by ofhismercy(m): 1:51pm On Jan 21, 2020 |
*I welcome you specially to CUG WORLD.* *Quick one… our integrity as a service provider matters to us.* Get more value, save money spent on airtime when you create a pre defined group of friends, families, or friends to make and receive unlimited free calls and sms from one another. *Benefits* 1. Unlimited free calls and sms within the group(minimum of to numbers) 2. Cheaper call rate (11k/sec) when you call numbers outside the group(any network) 3. Easy Migration. You can use your existing MTN line. *Features* 1. First subscription is 900 per number, subsequent payment after the first month is 800 per number 2. Two (2) numbers above can be registered. You can subsequently register more numbers. 3. Individuals and corporate organizations can enjoy this cost saving opportunity. You can chat me up privately on 07061365911 or join my whatsapp group using the link below For your free MTN to MTN unlimited calls and messages. Join this group. It is genuine or private chat 07061365911. https:///CqsEzhc2vfeISNXafaYJC2 1 Like |
Re: MTN Customer Care Thread by nazablossom(f): 5:22pm On Jan 30, 2020 |
Hello JideSM, Please I forgot my SIM card password, and I have been asked to input my puk pin which I don't know. Please what are the steps to unlock my sim? |
Re: MTN Customer Care Thread by jboixxx: 3:39pm On Jan 31, 2020 |
nazablossom:chat them up on twitter or call 180. If you have access to your mymtnapp, you can retrieve it there too. |
Re: MTN Customer Care Thread by nazablossom(f): 3:55pm On Jan 31, 2020 |
jboixxx:Alright. Thanks |
Re: MTN Customer Care Thread by LORDSKULL: 8:53pm On Feb 04, 2020 |
Hello jidesm, i subscribed to youtube data plan but wasnt able to use for once now the expiration date has been due, without any deduction of the data subscribe for. I even called customer care all they will said off your phone and ON, did it severally without anything been done. I am very angry right now because i cant imagine big network like MTN cheating poor nigerian. If i dont get my refund of data or money to my number i will make sure i write an article against MTN. The affect number is 08168803789. |
Re: MTN Customer Care Thread by toluxa1(m): 2:25am On Feb 08, 2020 |
Jidesm I saw an ad for MTN Hynet for 20,000 with the router + 120GB and a free phone. Can you confirm if this is currently on and how do I get it in Abuja? |
Re: MTN Customer Care Thread by JideSM: 6:49pm On Mar 14, 2020 |
toluxa1: Hi, I am sorry for the delayed response. The HynetFlex device is currently available and you can get it at any MTN store around you. Dial *123*7*1# to view the nearest MTN store. Kindly note that the offer is valid while stock last. |
Re: MTN Customer Care Thread by JideSM: 6:51pm On Mar 14, 2020 |
LORDSKULL: Hello, I am sorry for the delayed response and about your inability to use the YouTube pack bundle. May I know the date you made the activation so that it will aid in checking your line. |
Re: MTN Customer Care Thread by BrickDevo: 7:47am On Mar 15, 2020 |
It's been seven days now i bought a 200naira airtime from mtn, i keep getting this same message Everytime i tried loading the airtime "Kindly dial *556# to check your balance, you will credited within 24hrs thank you" I don't understand why, i have called customer care, for like 7 times from day one, they keep saying i should exercise patience, but for how long, how long biko i need my money back. |
Re: MTN Customer Care Thread by Nobody: 9:13am On Mar 16, 2020 |
. |
Re: MTN Customer Care Thread by tmamuda(m): 10:29am On Mar 22, 2020 |
How long does it takes to migrate to 4g cos the person around here told me 1 week but is too far for me and I have to pay #400 |
Re: MTN Customer Care Thread by LORDSKULL: 7:29pm On Mar 28, 2020 |
JideSM: The date was 27 January 2020. Your YouTube Night Pack was successfully activated @N200, useable between 11pm to 6am. Expires on 03/02/2020 20:00:41. Dial *131*4# to check balance. The affected number is 08168803789. Thanks |
Re: MTN Customer Care Thread by Illusioneffect(m): 9:39pm On Mar 28, 2020 |
Please, how do you get 20 naira for 75mb on mtn, i did it today but forgot the code |
Re: MTN Customer Care Thread by Taymi: 11:19pm On Apr 10, 2020 |
@JideSM Good evening bro Please if I have a running data and I want to subscribe for another so as not to use the card for calls , how will mtn deduct my data Hope the new plan won’t affect the old that is still running and Vice versa . Or better still, is it advisable to subscribe for a data plan when one is still running. Thank you |
Re: MTN Customer Care Thread by honey001(m): 10:59am On Apr 11, 2020 |
JideSMS, I helped someone to Ioad 1200 naira on his phone just now, only for 1000 naira credit to disappear...PLEASE, HELP LOOK INTO IT. Here is the number Thanks. |
Re: MTN Customer Care Thread by shellliver: 5:15pm On Apr 20, 2020 |
. |
Re: MTN Customer Care Thread by kolamilan(m): 2:42pm On Apr 26, 2020 |
@jideSM pl |
Re: MTN Customer Care Thread by jericco1(m): 4:35pm On Apr 26, 2020 |
You guys should work on your MTN night plan.. it's a rip off |
Re: MTN Customer Care Thread by josh1st(m): 9:28pm On Apr 28, 2020 |
josh1st:No need again to work on the issue, I have seen the reversal of the money to my First Bank Account. Thanks and God bless. |
Re: MTN Customer Care Thread by Lifer1: 9:31pm On May 06, 2020 |
Hello JideSM, When I dial the *556# code to check balance, I see Main bal: #***, Airtime: #***, Data:*** But when I do not have enough on the main bal and have over 1000 on airtime, I can't still make calls or buy data. Why is that? Also the last time I recharged, the money entered the airtime account instead of main balance and as a result I couldn't use the money. Please how can this be resolved? |
Re: MTN Customer Care Thread by Yemilad4real(m): 5:14am On May 27, 2020 |
@Jide sm. pls, I want to do MTN sim retrieve by proxy going to 2 years now that my MTN sim has been lost in transit. I don't mind what will cost in as much the sim would retrieved. You can reached me on this number/WhatsApp : 08143271639. |
Re: MTN Customer Care Thread by Yemilad4real(m): 5:33am On May 27, 2020 |
Hello, I need someone who can help in retrieve mtn sim by proxy. Going to 2 years that the sim has been lost in transit, efforts made to retrieved the sim from MTN walk-in center was aborted. I don't mind the çost in as much the Sim would be retrieved. You can reached or WhatsApp on : 08143271639. Thanks |
Re: MTN Customer Care Thread by Bossman(m): 3:26pm On May 27, 2020 |
2 years? Sim may have been recycled/reassigned. Yemilad4real: |
Re: MTN Customer Care Thread by gameboy727(m): 5:17pm On May 27, 2020 |
I really need to understand what this means. And how can it be used? Free incoming minutes: You have used 0.00 mins from your free incoming mins. You have 300.00 mins remaining, valid till 08-06-2020. |
Re: MTN Customer Care Thread by CosmicJames(m): 7:11pm On Jun 09, 2020 |
@jideSM Please cancel Automatic Data renewal on my line : 07036741556 Thank you |
Re: MTN Customer Care Thread by BABAawoo47: 7:15pm On Jun 09, 2020 |
why do you ppl suck data... I tried ur 1.5gb nd it didn't last 2days.. note i neva downloaded or stream anything just whatsapp and browsing and don't give me bullshit cos i also use glo nd 4.5gb last lyk 2wks |
Re: MTN Customer Care Thread by Medukarage(m): 1:06pm On Jun 14, 2020 |
I need help retrieving an old conversation I had with My MTN Line. Is this something I can get with a court order?. Your response will be appreciated. |
Re: MTN Customer Care Thread by JideSM: 4:24pm On Jun 17, 2020 |
Medukarage: Hello Medukarage, thank you for reaching out. May I know if its via SMS or call? May I also know the how old is the conversation so that I can advise adequately. |
Re: MTN Customer Care Thread by JideSM: 4:29pm On Jun 17, 2020 |
BABAawoo47: Hi BABAawoo47, sorry about the data bundle usage complaint. Kindly note that data is billed as you use and its based on the internet activities carried out on your line. You can view your data usage on myMTNApp. Text MyMTN to 5018 to download the app. Feel free to send me your phone number so that I can assist you check on it. |
Re: MTN Customer Care Thread by JideSM: 4:33pm On Jun 17, 2020 |
CosmicJames: Hi, sorry for the delayed response. Checks show that the auto renewal service is no longer available on your line. |
Re: MTN Customer Care Thread by JideSM: 4:40pm On Jun 17, 2020 |
gameboy727: Hi, sorry for the delayed response. The free incoming call can be used while roaming your line in eligible destination country. Your line will not be billed receiving calls. |
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