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Nairaland Forum / Science/Technology / Phones / I Keep Receiving strange Bank Alerts On My New Sim (72292 Views)
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Re: I Keep Receiving strange Bank Alerts On My New Sim by SenecaTheYonger: 6:11pm On Jul 22, 2020 |
pocohantas: Access banks system should be able to detect when there's a change in sim user, since the new user will register his picture and other info, it won't match with that of the bank and Access bank systems should flag it. |
Re: I Keep Receiving strange Bank Alerts On My New Sim by adisabarber(m): 6:13pm On Jul 22, 2020 |
MegaPlayBoy: Contact the bank publicly on twitter 1 Like |
Re: I Keep Receiving strange Bank Alerts On My New Sim by INDUSTRIALFAN(m): 6:13pm On Jul 22, 2020 |
chatinent:without a pin? |
Re: I Keep Receiving strange Bank Alerts On My New Sim by Seeker091: 6:14pm On Jul 22, 2020 |
1.Call the customer care representative to rectify the problem and never forget to put your phone on record while having conversation with the agent too. It will serve as a reference for future purpose. 2. Get to the nearest MTN booth for quick response. 3. Hit up the Bank involved on their Twitter account in reference to this malicious messages. Narrate your ordeal via DM. Never forget to screenshots your conversation with them too. Safe journey ![]()
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Re: I Keep Receiving strange Bank Alerts On My New Sim by INDUSTRIALFAN(m): 6:14pm On Jul 22, 2020 |
sinkhole:if they dont then they will have a solution to it whatever the case. |
Re: I Keep Receiving strange Bank Alerts On My New Sim by Bukasint: 6:15pm On Jul 22, 2020 |
Am facing same challenge here. The new Glo sim I got is showing alert of FCMB or Eco bank and I usually get alert. I called the customer bank they told me to go to police station and report. I was like how does this concern police when you guys can deactivate it or simply call the customer to come and do the needful. This is a month plus and am enjoying the 4G Glo sim and Yakata bonus....the alert keep coming. I just hope nothing bad happens. I think I need to get to the bank and make official report but this country people hardly believe those telling the truth or trying to do the needful,you might be labelled a thief or something bad... 1 Like |
Re: I Keep Receiving strange Bank Alerts On My New Sim by lagosrd: 6:15pm On Jul 22, 2020 |
The moment you inserted the Sim into your phone, you're culpable my bro. And before the Sim was released to you , you gave some kind of info. You should go to the nearest police station to lodge a complain or go to any court to make direct complaint to that effect. If you have time proceed to mtn office and lodge a complain, also make sure that you record your interaction with them .meanwhile tell them to give you a written apology and You must keep the Sim pack and the receiot oif the sim you're complaining of should in case they want to use police against you before they effect then change. |
Re: I Keep Receiving strange Bank Alerts On My New Sim by DaSailor: 6:15pm On Jul 22, 2020 |
Access banks system should be able to detect when there's a change in sim user, since the new user will register his picture and other info, it won't match with that of the bank and Access bank systems should flag it. [/quote] And how will the system be able to detect it? It is the account holder that should notify Access bank if there is a change in his personal banking details and not vice versa. If you do not know the banks are indemnified in this case as it is assumed it is the customer that has compromised his/her details. |
Re: I Keep Receiving strange Bank Alerts On My New Sim by xrisdon(m): 6:16pm On Jul 22, 2020 |
MegaPlayBoy:I have a friend that lost his SIM long time now, the number linked to his access bank account and have not updated it since then. Can you tell me the alphabets that starts his names, to know if he is the one, (eg) P B for play boy. Thanks |
Re: I Keep Receiving strange Bank Alerts On My New Sim by pocohantas(f): 6:16pm On Jul 22, 2020 |
SenecaTheYonger: I don’t get you? Is Access a telecom company? How do you expect a banking system to detect change in SIM CARD USERS? |
Re: I Keep Receiving strange Bank Alerts On My New Sim by sinkhole: 6:16pm On Jul 22, 2020 |
SenecaTheYonger:the account owner is careless, simple! It is the duty of an account owner to report and request changes to the details of their account! |
Re: I Keep Receiving strange Bank Alerts On My New Sim by JamitoIntl: 6:17pm On Jul 22, 2020 |
See, the network provider regularly recycle dormant Sims, once it has been inactive for some time meaning they reproduce the Sims and sell to new customers. The alerts and acc no obviously belong to the previous owner of the Sim. I suspect it's all those yeye deductions /end of month sms, not of any serious transactions. If the person is doing serious transactions with that account, even if he lost the sim, he would have gone to do welcome back or ask his bank to change his alert phone number. In other words, you stand no risk using the Sim after all you cannot even access the account using the information in the alert sms alone , since the account no is usually incomplete. So do not fear. |
Re: I Keep Receiving strange Bank Alerts On My New Sim by ADMAF(m): 6:19pm On Jul 22, 2020 |
MegaPlayBoy:IS it pre-registered? Whether or not you destroy the card, it is very important for you to report the issue to mtn. This will safe guard against any potential problems with security agencies. |
Re: I Keep Receiving strange Bank Alerts On My New Sim by olayinkajnr(m): 6:19pm On Jul 22, 2020 |
bigdammyj: Big lies. Got a sim too and every month, I receive NPOWER salary alert on it from Fidelity Bank. I simply took it to Fidelity Bank to lay my complaints, checked their system and I wrote a disclaimer and that's all. @OP, go to the bank to report it and you are good. |
Re: I Keep Receiving strange Bank Alerts On My New Sim by falcon01: 6:20pm On Jul 22, 2020 |
FuckUsername:hahah same shit happened to me I've recharged like 10k from the Account ![]() |
Re: I Keep Receiving strange Bank Alerts On My New Sim by chatinent: 6:20pm On Jul 22, 2020 |
INDUSTRIALFAN:A pin is not necessarily needed for a hack so far you'll got the number. |
Re: I Keep Receiving strange Bank Alerts On My New Sim by DaSailor: 6:22pm On Jul 22, 2020 |
Exactly my point. sinkhole: |
Re: I Keep Receiving strange Bank Alerts On My New Sim by Almunjid(m): 6:23pm On Jul 22, 2020 |
dozeman:Do we still have virgin lines? Most of the lines we use were recycled. ![]() |
Re: I Keep Receiving strange Bank Alerts On My New Sim by Baamm(m): 6:23pm On Jul 22, 2020 |
Yes. Get another sim or go and obtain a court affidavit then go to the network office to re-register the sim in your own name to avoid stories that touch |
Re: I Keep Receiving strange Bank Alerts On My New Sim by SenecaTheYonger: 6:25pm On Jul 22, 2020 |
pocohantas: That is the security lapses I was talking about. Access bank must have a telecom department, no matter what. I can see how what OP's problem can be exploited by scammers. |
Re: I Keep Receiving strange Bank Alerts On My New Sim by SenecaTheYonger: 6:25pm On Jul 22, 2020 |
sinkhole: True |
Re: I Keep Receiving strange Bank Alerts On My New Sim by pocohantas(f): 6:27pm On Jul 22, 2020 |
SenecaTheYonger: Lol. A financial institution should in addition to having a banking license, acquire a telecom license? What next? They should have an engineering department that would ensure the cars of customers are in good condition. Lest they have accidents on the way to the bank. ![]() |
Re: I Keep Receiving strange Bank Alerts On My New Sim by freeborn02: 6:29pm On Jul 22, 2020 |
sweettease: I fell for your teasing smile. Can we connect, talk, develop friendship? |
Re: I Keep Receiving strange Bank Alerts On My New Sim by oyejideogunjumo: 6:30pm On Jul 22, 2020 |
Take it back to any mtn office. Where you bought it may be a road side and unregistered office. Take your receipt along with its pack. Ensure you make protocopy of everything you are taking along and copy of your statement you write there. After that go and have a report at a police station to document with copies of all your submitted with mtn and your complaints at mtn office and get your documentation number then you are free. Always delete the alert for your security purposes |
Re: I Keep Receiving strange Bank Alerts On My New Sim by NelsonMM: 6:31pm On Jul 22, 2020 |
MegaPlayBoy:where is your location I want to buy the sim from you |
Re: I Keep Receiving strange Bank Alerts On My New Sim by Ojugunrege(f): 6:32pm On Jul 22, 2020 |
Emmypure: JUDE!!!! So this is you? ![]() ![]() |
Re: I Keep Receiving strange Bank Alerts On My New Sim by Geeflow(m): 6:33pm On Jul 22, 2020 |
just go to any State High Court and swear an affidavit stating clearly every of your connection and the Sim card. |
Re: I Keep Receiving strange Bank Alerts On My New Sim by DaSailor: 6:33pm On Jul 22, 2020 |
Not at all.... Your personal banking details are your responsibility, there is contact center and I think that's enough. I have of someone who lost over N1m in less than 24 hours, cos the SIM was recycled. He is in diaspora and has not used SIM for over 2 years, the new owner gets an alert, sees the balance and proceeds to make withdrawals. Luckily, he gets email notifications, that's what saved him if not that account would have been emptied. SenecaTheYonger: |
Re: I Keep Receiving strange Bank Alerts On My New Sim by Slymonster(m): 6:34pm On Jul 22, 2020 |
INDUSTRIALFAN: You are obviously a learner. You know nothing. That account can be drain very easy. Just pray your stuff don't fall in the wrong hands. If that number is even on the person main Facebook account or register to anything. I have access to that account already and can change everything. |
Re: I Keep Receiving strange Bank Alerts On My New Sim by Rapsowdee01(m): 6:35pm On Jul 22, 2020 |
udy4real: That was why i said the only way you might not have issues is if the person who owns it doesn't complain because he hasn't had any reason to suspect and no fraudulent activity has taken place on his account |
Re: I Keep Receiving strange Bank Alerts On My New Sim by Nobody: 6:35pm On Jul 22, 2020 |
Return to the nearest MTN office Nairalanders, see my signature |
Re: I Keep Receiving strange Bank Alerts On My New Sim by Nobody: 6:35pm On Jul 22, 2020 |
udy4real: Yes it not that it might be, it is. It is extremely dangerous for you to keep receiving bank alerts you have no business with. You need to write two abatement notice. One to the network provider and the other to the bank. Make your complain that you do not wish to keep recieving the alerts. Ensure both letters are acknowledged and keep your acknowledged copies. That will save you huge stress in the future. Should anything happen to the account, you will be a prime suspect. |
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