Good Day Nairalanders,

I’m a Blogger and Google Publisher. I’m here to Report my Issue with FCMB Bank.

On The 21st of this Month (December 2020), A Payment was sent to me by Google Ireland Limited just as they do every month Since this Year Started. The Payment was sent into my FCMB Bank- same Bank I’ve been using to receive all my Advert Payment From Google and Other Companies, but this time Around FCMB is refusing to Credit my Funds which was sent in by Google and I want to use this medium to WARN People about Transacting with FCMB Bank (Mostly International Money Transactions).

My Story goes as thus:
On The 21st of This Month Google Sent $2,685.38 USD to my FCMB Bank Account (The Same which they have been sending to every month and I’ve been getting credit – without issues).

22nd of December: I called FCMB Headquarters via this Phone Number: 012798800 and informed them about the incoming WIRE Transfer from Google Ireland; I mailed the Payment Receipt send to me by Google to them (via: customerservice@fcmb.com) and FCMB Bank’s Customer Service Rep who Picked up my Call and Logged my Transaction responded to me as thus: “I have Logged your Incoming Transaction, Be rest assured that FCMB will credit you once we confirm we have the corresponding Inflow…. Please, expect an update within the Next 24 Hours – You should receive it immediately we confirm we have the Funds in question”. That has been the response they always give me whenever I call in to inform them about an incoming USD Inflow every month and I get my credit before the end of Working day on that day or early 23rd which is the next Day….. This time Around I didn’t get it even on 23rd December.

23rd December: On This day, I called back FCMB Headquarters and the Customer Care Representative that spoke with me confirmed the Inflow and made me understand that he can see the Inflow pending and FCMB Bank is in receipt of the Funds and the only thing remaining is to credit my account, I asked him “Why is this taking Long? Since FCMB is in receipt of my Fund, Credit my account because I need my Money!”, The Customer Service Rep went ahead to let me know that “From what I can see here, This Current Inflow is bigger than what you usually get from Google in the Past Months, we are looking into it – why is it so?” I replied as thus: “It’s not a Fixed Payment, it might go up or even be lesser depending on so many factors, but the Payment for this Month is bigger”, The Customer Service Rep went ahead to end the conversation by telling me this “Please, I have done a follow up on this issue to confirm why You’ve not been credited this amount which I can see from my end. Please, give us 24 Hours; you should be credited on or even before the 24 hours elapses”. After everything, I was expecting my credit as he promised But I saw nothing and I didn’t get any Credit after 24 Hours.

24th December: On This Day I called FCMB Headquarters again to complain on why they have not credited me my Inflow despite conforming they are in receipt of my Inflow, the Customer service Rep that Picked up my call told me this “We are in receipt of the Fund but the appropriate team noted that Your Name was not written in Full by the sender, Please inform REMITA to write your name in Full” I was dumbfounded because that was not my first time of receiving payment from the same Company Google Ireland Limited, and IF it was a Wrong Account or mistaken transaction, They wouldn’t see the inflow, neither will the transaction bear my account number and I explained it to the rep to check my previous inflows from the same company and see that’s how all the inflows has been and I have always been credited without such issues, I made her to understand that I need my money credited fast because I need to use it for my Christmas Celebration. I also made her know that it’s a Wire Transfer which has been coming in monthly like that and I’ve been getting my credit and I don’t have any transaction or history with Remita to start up a conversation with them… The Customer Rep informed me that I would be credited before the day runs out as she has done a Follow up on my Issue…. Uptill Today I have not received my Payment… I Was Home all day Yesterday being Christmas and uptill Now I’ve been and I’m Still feeling Bad because I have #0 With me and FCMB is holding my funds with Flimsy excuses. That Made me Not To Celebrate my Christmas- FCMB BANK is WITHOLDING MY HARD EARNED MONEY.

I decided to send a tweet to their Twitter Handle so as to make a further report in regards to the issue, and on getting to their Most Recent Post (as at 24th December 2020) I noticed a tweet by another Blogger who complained about FCMB Holding his Payment which was sent to him by Google Too (Screenshot Attached to this Post)… There and then I noticed I was not alone on this and it looks like FCMB is trying to play a Fast one on Bloggers. I sent out a tweet to their Official handle but got no reply even till this moment.

I have been getting my Credit into my FCMB Bank Account every month until this December and some FCMB Customer Reps have handled my Google Transactions in the Past and here are their Details for further confirmation:

Rep 1: Ayomide Omole
E-mail: ayomide.omole@fcmb.com

Rep 2: Mariam Okubena
E-mail: mariam.okubena@fcmb.com

Current Inflow Transaction Request ID (Assigned to me for this transaction by FCMB Via Mail): RE-1962584
Transaction Amount: $2,685.38
Date Sent: 21st December 2020
Payment Method: Wire Transfer

FCMB BANK plc, please Credit me My Google Inflow!

It is well...abhi FCMB done go use una dollarpor go carry 2 sure odds 2moro

.Chelsea to beat Assnal

Sharming95:
It is well...abhi FCMB done go use una dollarpor go carry 2 sure odds 2moro

.Chelsea to beat Assnal

I feel your pain brother...When this us solved maybe you should change banks.

If you can't Celebrate Christmas this year you go do am next year

I am currently experiencing the same thing with Zenith Bank. Mine was an inflow since November.

It's made me realize how terrible their customer service is. You see, they don't even bother to pick their calls when you call them on their official line. They just hang up when it's your turn on the queue.

Then there's my account officer who blatantly hangs up and even refuses to pick my calls.

And they NEVER reply to emails.

Plus, I've been to two of their branches severally. And they've confirmed the inflow, yet releasing the funds is a Herculean task. Mine has been with them for a month now.

Here's what I am going to do:

On Tuesday, I am going to send an email to the fraudulent bank and cc CBN fraud unit. I'll let them know that I have cc in the email.

In there, I am going to accuse them of fraudulent misappropriation of funds.

It seems no one is really regulating these fraudulent banks as they ought to be regulated. Hence, the impunity with which they disregard customers.

I mean, they don't even respond to their social media pages most of the time.

We are very sorry, we are working on it

@op when you resolve it.. please show me the way

The new CBN rule doesn't allow international transfers anymore

Go through twitter

Have you tried using Kuda bank

Banks actually hate debit this time even local withdrawals are tactically moderated. They want to quickly get interest on it.

Hmmmm. Nigerian banks won't stop disgracing themselves

My Story goes as thus:
On The 21st of This Month Google Sent $2,685.38 USD to my FCMB Bank Account (The Same which they have been sending to every month and I’ve been getting credit – without issues).

You said you have been doing this every month since the beginning of this year and this same bank has been giving you your money with no issues or hassles.
And this December transaction will be the first time you will be having an issue with your bank.
Because this is Christmas time and you need the money, we feel your pain and concern.
This money came in on the 21st of December, some 4 days ago.

What we are going to advise you to do is just to be PATIENT for the next 2 working days or less, you will definitely get your money.
(That is when the unit that will credit your money will be available, not customer service)
It is obvious you typed this through emotions about not getting your hard earned money and use it for what you wanna do at the time it is urgently needed.
A good bank may compensate you (tho they told you about some irregularities about names or higher amounts), but please be PATIENT till Monday or Tuesday and you will most def get your hard earned money in your account.
We don't think it is as serious as you are going about it.
It's not even up to 5 days or one week!
We are not supporting them, (Your money is your money) but this is end of the year that some check and balance is going on in all the banks all over the world, the most busiest time of the year for them!

If they don't pay you by next week, then we can help you here to take up the matter in a legal and peaceful manner.
But we understand when you said you have #0 with you right now. (And for the people asking you what have you been doing with the millions you have been earning from the beginning of the year, tell them it is none of their business!)
It can be painful to be with #0 (sic), especially when you have people looking up to you.
PATIENCE IS BAE, as it is a virtue!
You will get your money ASAP!
Some of us @[/b] do this same kinda business also, and we aren't having any issues with our bank(s)......so far!
Our Kobo!

We Rise!!

Plut01:
[b]OP read this

We hope the OP sees this (No pun intended)

IFSHR:
Sorry for your ordeal
FCMB has always being a cheaty bank.

But out of curiosity, you said you receive such payment every month and at December you are left with zero naira. Is your expenses monthly 2k dollars ni

LOVEGINO:
U dey get $2000+ every month and u nor get cece presently. Ur matter weak me.

With all due respect,
We don't think you have any business with his monthly expenses sirs.
Wetin be una own na?

Wahala....see better legit hustle wey person do with his data & time...got credited by Google...but 9ja financial institution dey catch cruise with am.

E be things oh

Meow meow.

Lol....


You did well for not celebrating fam.



Again I ask, what is Christmas without money
Even Jesus was given gifts and treasures.

First of all. In all dealing that has to go international pls choose GTbank or if the firm allows bitcoin then pls use bitcoin.

Tag cbn, forward your complain to cbn and tag fcmb. Do all these through twitter. It should be resolved I believe.

Nah eh! No qualms
This is so unsophisticated

Would also like to hear from fcmb
So we wouldn't give a bias online judgement

I've never experienced this with GTBank and I've received earnings (from Google) countless times. You can also use Payoneer or open a domiciliary account.

When the holidays are over, visit their nearest bank branch and cause commotion, they must pay o.

Damnnn niggarrrr
Isoright....
Ogbeni op....first check if na that cbn new rule dey affect am if not Just relax and clam down...for this country all banks dey fuckkk up that is why me nor dey rely on one bank for transactions if not them go fuckkk you up..
I get reach seven bank accounts...anybank way loose guard me I go loose guard am back

And moreover Ogbeni as a real niggarrr always dey hope for the best and prepare for the worse in life
Always have back up money....have plan b, c and d if possible
You can't tell me because fcmb refuses to credit you now you have nothing to spend

HappenStone:
I am currently experiencing the same thing with Zenith Bank. Mine was an inflow since November.

It's made me realize how terrible their customer service is. You see, they don't even bother to pick their calls when you call them on their official line. They just hang up when it's your turn on the queue.

Then there's my account officer who blatantly hangs up and even refuses to pick my calls.

And they NEVER reply to emails.

Plus, I've been to two of their branches severally. And they've confirmed the inflow, yet releasing the funds is a Herculean task. Mine has been with them for a month now.

Here's what I am going to do:

On Tuesday, I am going to send an email to the fraudulent bank and cc CBN fraud unit. I'll let them know that I have cc in the email.

In there, I am going to accuse them of fraudulent misappropriation of funds.

It seems no one is really regulating these fraudulent banks as they ought to be regulated. Hence, the impunity with which they disregard customers.

I mean, they don't even respond to their social media pages most of the time.

There's no regulation. D only regulation d govt is interested in is social media regulation and endsars

Chai!
#Life Hard, Hunger Bad
OP God go help Una

Tweet at them ASAP

I think it is cbn rules op chill and go to thier office when the open since it is a general issues


But op you suppose do giveaway for boys or better still you fit show me way nau

It’s the same issue I’m having with AccessBank. I sent 100 usd from my payoneer to my access bank since beginning of the week.

I feel it’s a police placed by CBN; because this is another email I got from TransferWise

---

I saw the alert on the 29th

Move to GTB bank and stop complaining. they are the best for anything online transfers.
but by the way how did you make over $2k from Google blogging, when some people are struggling to make $50 from blogging . Help a brother

Op, to tell you the truth. If you can receive such amount of money in a month then I see no reason why you can't celebrate this Christmas in a grand style.

I think you are a careless spender, sorry about what happened though.You will surely get paid next week.

God abeg touch FCMB to pay this young man his money so that he go follow us enjoy this Christmas.

Oga no be that one go make you no celebrate. Check your pocket you go see small change. Use am shake leg.
.
Them go always give you your money. Their head de shake at times that's all.

Happy Christmas.

CBN has stopped all direct credit international transfers my brother

This is the issue

As you confirmed in the past they credit your account directly so this new rule is the issue you have to go to the bank and pick up your funds in dollar if they have

GTB is more reliable. I pray they won't Bleep up.

Copy CBN in your mail