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Vacancy - Travel Consultant Needed In Magodo Lagos / Vacancy: Travel Advisor Wanted In A Travel Agency / Job Vacancy !!! Travel Brokers (2) (3) (4)
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Vacancy: Travel Consultant by Chemz(m): 2:12pm On Mar 04, 2019 |
We are recruiting to fill the Positions below: 1. Job Title : Travel Consultant Pay Grade: Minimum of 40,000 to 50,000 Age: 25 – 35Yrs Location: Lagos Job Description: • Responsible for ticket issuance, re-issue and reservation • Responsible for Visa Processing & Protocol Services • Assist and provide the necessary information to customer enquiries • Acting as intermediary between the airlines and the agency by ensuring there is day to day correspondence with the airlines on ticketing and reservation issues • Ensuring tickets are delivered to the customer before date of travel • Ensuring there is effective follow up on customer travel plans (Hotel, Visa, etc) • Ensuring that customer satisfaction is achieved at all times • Ensure that all periodic payments to regulatory bodies ie. IATA, NANTA, NCAA etc are executed • Ensuring a seamless transaction when booking tours and holiday packages • Ensuring that all bookings on tour engines are done correctly • Conducting market surveys and advice management periodically on findings • Assign duties, responsibilities, staff roster and leave records • Keep self and the team up to date on product, service, policies and procedures through regular team meetings ensuring communication and understanding • Handle day-to-day problem resolution, escalating to higher levels as required. • Ensure ticket stocks are correctly logged, stocked, stored and all material properly stocked and displayed. • Supervise the efficient operations and monitor performance of the assigned team in order to achieve revenue, yield and volume targets. • Ensure all payments are accounted for and report forwarded to account department. Qualification • Should have a minimum qualification of OND • Must have at least 2 – 3 years working experience in a Travel Agency or airline in similar capacity. • IATA certificate and experience on Ticketing • Vast knowledge in protocol • Ability to use minimum of two GDS applications (Amadeus ,Sabre and Galileo) Skills: • Problem solving • Interpersonal skills • Conversant with Microsoft Excel, word and power point. • Have the ability to perform efficiently under pressure. • Must be a team player • Must be customer centric Kindly share CV to vacancies@tusenconsulting.com with job title Travel Consultant. |
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