Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,156,537 members, 7,830,600 topics. Date: Friday, 17 May 2024 at 05:58 AM |
Nairaland Forum / Nairaland / General / Jobs/Vacancies / We Need A Target Driven Customer Support Officer (females Only) (176 Views)
We Need A Target Driven Customer Support Officer (females Only) / Work From Home Using Your Smartphone! ( Females Only ) / House Help Needed In Dubai,females Only (2) (3) (4)
We Need A Target Driven Customer Support Officer (females Only) by vanb26(m): 12:37pm On May 01 |
Alfortal Media is seeking a motivated and customer-focused individual to join our growing customer service team. A. About the Role: In this role, you will play a vital part in ensuring a positive customer experience by providing exceptional telephone support. Your responsibilities will include: * Proactive Outbound Calling: You will conduct 30 outbound calls daily (Monday - Friday) with an average duration of 5 minutes each. * Appointment Setting: Following these calls, you will schedule appointments for clients to speak with a supervisor to address their specific needs. * Daily Reporting: By 12:00 pm and 5:00 pm daily, you will submit concise reports to your supervisor detailing client interactions. All calls will be recorded and attached to the reports for quality assurance purposes. B. Qualifications: * Excellent verbal and written communication skills * Ability to work independently and as part of a team * Strong organizational skills and time management abilities * A positive and professional attitude * Proficiency in using WhatsApp, Facebook, Instagram, Tiktok, Capcut & Canva. C. Requirements: * A functional phone with a battery life of at least 7 hours * A call recorder app installed * A powerbank (Not compulsory) * A note book to take quick notes D. Benefits & Commissions: * Salary of N25,000 monthly * Communication allowance of N1500 Weekly * Target is N10million monthly. If this target is met, 5% commission of N500,000 will be shared amongst team members according to percentage of whose client made a purchase that hit the target. - There is a weekly bonus of N25,000 for the best performer in a weekly task E.g. most booked appointments. E. Disciplinary Measure - No calling in a noisy place - No unprofessional conversation - No absence from daily duties if you must do then Saturday will have to cater for that missed day NOTE: Once any of these 3 commandments are broken, the CSO is evicted with no compensation and replaced by someone else at the end of the week. Chat: 07059681962 FOR LAGOS RESIDENTS ONLY
|
Re: We Need A Target Driven Customer Support Officer (females Only) by dharmie13(f): 6:19pm On May 01 |
Wonderful! 2 Likes |
Re: We Need A Target Driven Customer Support Officer (females Only) by teegurl2(f): 8:03pm On May 01 |
dharmie13: As in very wonderful 1 Like |
Re: We Need A Target Driven Customer Support Officer (females Only) by rottable(m): 9:43pm On May 01 |
All these strict procedures for just 25k I wish the applicants best of luck 1 Like |
Re: We Need A Target Driven Customer Support Officer (females Only) by ultravires(m): 11:05am On May 02 |
I laugh in Swahili 1 Like |
(1) (Reply)
What Do You Like MOST About Your Job? / Experienced Copywriter/content Writer At A Reputable Company (remote) / Personal Assistant
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 12 |