A reputable ICT firm in Port Harcourt is seeking a qualified candidate to fill the role of Software Engineer.

Responsibilites•Provide support for off-the-shelf, customized or in-house developed applications within SLA time frame.
•Ability to effectively and professional communicate with management, staff, and customers.
•Strong ability to assess complex situations, set priorities, and implement action plans.
•Participate in planning, designing, evaluation and installation of software upgrades.
•Maintain/modify developed applications and corresponding documentation based on the changing user requirements.
•Reporting (developing reports from existing applications based on user requirements).
•Off-the-shelf application testing and drafting /Validating user and maintenance documentation for service delivery teams.
•Provide support, maintenance, and troubleshooting of software in accordance with TOTAL's polices.
•Establish and maintain effective professional working relations with coworkers and clients.
•Provides regular feedback on software/application performance, both in general an against specific service levels.
•Ensures compliance with TOTAL corporate and local IT policies procedure and architecture and application and integration of new TOTAL corporate initiatives.
•Exceeding customer’s expectation in fulfilling Service Level Agreement satisfactorily.
•Fault location, troubleshooting and resolution.
•Testing of round trip response times (weekly).
•Documentation of faults resolution.
•Weekly reporting as desired by our client.
•Maintain and observe Health, Safety and environment policies and procedures in the course of discharge of your duty.
•Ensure the confidentiality and secrecy of all data under your care and trust in the execution of this project.
•Doing such other things as may from time to time be directed and assigned by our client.
•Receiving and resolving complex issues and meeting customer needs.

Qualifications

•A bachelors’ degree in Engineering/Science, with not below Second Class lower grade. A Masters Degree with specialization in Computer Engineering/Science will be an added advantage
•Ability to design and maitain web applications in PHP, Dotnet and Java Languages.
•5-8 years work experience in an ICT company.
•5 Experience in a similar position with ability to motivate and provide leadership to the Engineering team.
•Experience in building teamspirit and leadership skills.
•Ability to design and maintain web applications in PHP, Dotnet and Java Languages.
•Effectively utilize sales-related information technology applications (PowerPoint, Excel/Word/Access).

For more information, visit www.brentconsulting.com