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Customer Service Officer NEEDED! - Jobs/Vacancies - Nairaland

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Customer Service Officer NEEDED! by POSNL: 2:09pm On Oct 16, 2012
PURPOSE: Receive and payment of cash / cheques transactions.
Attend to customer request and client issues.
Handle telephone calls
REPORTS TO: Branch Administrator
SUPERVISES: None.
DEPARTMENT: Operations
LOCATION: Branches

ESSENTIAL FUNCTIONS:

• Open and close of teller batch for the day’s operations.
• Payment of cash and cheques withdrawal to customers.
• Received of both cash and cheques deposit into customers accounts.
• Register of all cash transactions in their respective registers and balance registers daily.
• Posting all customers’ transactions.
• Check customer’s balance and verify customer’s signatures.
• Ensure cash analyses are done on all cash transactions.
• Call over of daily transactions.
• Escalation of issues bothering on cash theft, lose, shortages/ overages.
• Carries out other tasks as assigned by the branch administrator.

KNOWLEDGE, SKILLS, AND ABILITIES:
• Very quick learner
• Keen attention to details
• Good team player
• Relationship Management
• Problem Solving
• Proficiency in the use of Microsoft Office Suite
• Strong computer skills
• Interpersonal skills
• Good written and oral communication
• Service orientation and strong Customer focus
• Integrity

MINIMUM QUALIFICATIONS:
• A minimum of OND, HND or BSC in Business, Banking, Finance, Accounting, Economics, and/or related fields with numerate coursework
• Excellent computer literacy and experience with Microsoft Office applications, especially Excel
• One years’ prior experience in the Banking profession is a plus
• Strong written and oral communication skills
• Strong interpersonal skills
• Good time management and planning skills
• Able to work as part of a team
• Honest

CVs should be sent to : careers@phillipsoutsourcing.net
Re: Customer Service Officer NEEDED! by Dejavu147: 5:23pm On Oct 16, 2012
Is it going to be a contract Job/Full time one, the pay is au much pls ?
Re: Customer Service Officer NEEDED! by Obinoscopy(m): 5:53pm On Oct 16, 2012
Dejavu147: Is it going to be a contract Job/Full time one, the pay is au much pls ?

My dear apply first. You can ask those questions during your interview
Re: Customer Service Officer NEEDED! by Dejavu147: 8:12pm On Oct 16, 2012
@ obino,u surpose trust nah,my C.v don reach dem side b4 i remember to ask dis Jamb question lol !
Re: Customer Service Officer NEEDED! by Obinoscopy(m): 9:22am On Oct 17, 2012
Dejavu147: @ obino,u surpose trust nah,my C.v don reach dem side b4 i remember to ask dis Jamb question lol !

grin grin grin

Wish you the best bro.

1 Like

Re: Customer Service Officer NEEDED! by koyu2049: 9:45am On Oct 17, 2012
Nothing improves the memory more than trying to forget.  [img]http://www.forexchartingsoftware.info/iPhone.gif[/img]

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