Job Title: Customer Service Representative


Job ID: 358634
Job Function: Consumer Banking
Location: V/I, Lagos Nigeria – SCB
Full/Part Time: Full time
Regular/Temporary: Permanent
Job Description
The role holder is responsible for managing in-branch customer service / experience to achieve the branch’s sales & service targets and ensure customer satisfaction.
Responsibilities

Attend to customer sales / financial enquiries.
Evaluate customer needs and provide advice as to products required.
Cross sell bank products to current / potential customers.
Manage & upscale dormant a/c relationships.
Prepare weekly reports on service issues & in branch accounts opened.
Support acquisition and growth of customer relationships through referrals.

Qualifications & Skills

Minimum of a 2nd Class degree in a relevant course.
Good Communication and Interpersonal skills.
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.


Application Closing Date:
15th November, 2012
Method Of Application:
Interested candidates should [url=https://cgportal.global.standardchartered.com/psc/hrms/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?FolderPath=PORTAL_ROOT_OBJECT.HC_HRS_CE_GBL2&IsFolder=false&IgnoreParamTempl=FolderPath%2cIsFolder]CLICK HERE TO APPLY[/url]


SOURCE

Lemme graduate first I will apply for so many jobs such that I will be asked to pay fine for job hunting.

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Standard what,tufiakwa.A keke NAPEP owner is better than most of their workers.

lwise: Standard what,tufiakwa.A keke NAPEP owner is better than most of their workers.

Bros why you dey talk like this na?

Going by the manner bank job is being criticized on this forum, I dont expect anybody to apply for this. But trust Nigerian graduates. We rugged pass anything.

lwise: Standard what,tufiakwa.A keke NAPEP owner is better than most of their workers.

Shallow thinking