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Nairaland Forum / Nairaland / General / Jobs/Vacancies / JOB VACANCY AT RECHARGE IT NOW (RIN) FOR CUSTOMER SERVICE (1629 Views)
Interview Invite By Ikeja Electric For Customer Service Representative / Recharge It Now Limited (RIN). INTERVIEW / RIN Test Invitation (2) (3) (4)
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JOB VACANCY AT RECHARGE IT NOW (RIN) FOR CUSTOMER SERVICE by Nextworldnx(m): 6:12am On Jan 16, 2013 |
1. Recharge It Now Limited (RIN) is a company that offers quick, safe, efficient recharge options to individual and business customers for the electronic top up of their mobile phones, electricity and cable TV accounts using the internet, POS, mobile phones and other channels. We are seeking eligible and qualified candidates to fill the following positions: Job Title: B2B Manager Skills/Competencies Ability to deliver within tight time frames cope well the pressure excellent analytical business development and strategic planning skills Strong negotiation and management capacity Excellent customer relationship management ability; interpersonal, project and change management skills; self-motivated, diligent and enthusiastic with a winning mentality Demonstrates the ability to effectively use a computer's Mall software provided by Halt Supply Company and their suppliers Examples include PowerPoint presentations Key Accountabilities Listening to customer requirements and presenting appropriately to make a sale Maintaining and developing relationships with existing customers in person, via telephone calls and emails Cold calling to arrange meetings with potential customers to prospect tar new business Serves as a host to all dealer meetings, conferences, conventions, incentive trips, and all other similar functions Acts as a resource of ideas to dealers on how to promote and sell assigned product lines Qualification and Experience B.Sc or HND in Social Science Discipline 4-6 years of experience in sales management. Extensive experience in all aspects of Customer/Consumer Relationship Management Job Title: NDC Officer Skills/Competencies Good communication and organization skills. Ability to establish and maintain solid working relationships with others Good interpersonal skills as well as excellent oral and written skills Ability to effectively use a computer Qualification and Experience B.Sc or HND in Social Science Discipline or Computer science 4-6 years of experience as a technical writer Extensive understanding of network procedure manuals and network procedures Key Accountabilities Manage the day-to-day administrative activities associated with the Internet, Intranet, Local Area Network, Wide Area Network and connection to all of the above via wireless, broadband and dial up connectivity Monitor the compliance to the enterprise’s security polices Provide project tracking to ensure the project and day-to-day work schedules are being met Monitor and report any and all violations to the enterprise’s security polices and procedures Write network documentation manuals and network procedure manuals and keep track of updates to these documents Method of Application Interested persons should send detailed CV and relevant certificates to: careers@rechargeitnow.com.ng 2. Recharge It Now Limited (RIN) is a company that offers quick, safe, efficient recharge options to individual and business customers for the electronic top up of their mobile phones, electricity and cable TV accounts using the internet, POS, mobile phones and other channels. We are seeking eligible and qualified candidates to fill the following positions: Job Position: Customer Service Officer Qualifications BSc or HND in Social Science Discipline Experience in sales of power product and services Membership of professional bodies (e.g. Customer Care Institute) will been added advantage Skills/ Competencies Ability to work under pressure, take and provide feedback in a pleasant and positive manner Must have very good interpersonal, problem solving and customer service skills and sound grasp of the Group’s Business Philosophy, products end services, skills and deliver work effectively Key Accountabilities Implement Customer Service policies, procedures and standards for all business units of the Group Keep up to date with changes and improvements with the Group's products and services, and inform customers accordingly Monitor operations in all business units to ensure that customers receive excellent service Logs customers' complaints such as security, theft, accident issues to the Head of Department Work with Human Resource Department to organize programmes to train staff on high level customer service delivery Method of Application Interested persons should send detailed CV and relevant certificates to: careers@rechargeitnow.com.ng Source: www.nextjobsfile..com |
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