I Couldn't Find "run" On My Start Menu, Why Is This? - Computers (2) - Nairaland
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| Re: I Couldn't Find "run" On My Start Menu, Why Is This? by TmeD0(m): 11:04pm On Mar 25, 2008 |
Unleash, make u relax! What you want to do is to first make sure it's brontok before you format your entire HD. If you still have subscription to your antivirus, update your virus siganture files ASAP! If not, Go here and download this free A/V but make sure you uninstall your old A/V before installing this one as both might cause a conflict giving you another problem to deal with. And yes, this one does come with Antirootkit, which is why I like it. Once you're done installing it (if you have to), check for new updates and install it if there's any. Once you're done updating, remove your cat-5 cable or however you connect to the internet from the back of your PC and reboot your PC into safe mode. Incase you're not sure how that is done, here's how it's done: hit the F8 key on your keyboard after the PC boots up and displays your PC vendor's splash screen (not the windows XP splash screen). As soon as the splash screen goes off and the PC turns black, hold down the F8 key. It should bring up different menu, use the arrow key to select "Safe mode." Do not, I repeat, DO NOT select Safe Mode with networking (that won't work anyway, that's why I have you disconnect your network cable incase you select the wrong one). Depending how you get into your PC, make sure you're on it with an account that has administrative rights. Now, go to programs, and launch AntiVir. Run a complete scan on all your drive. You probably want to go do something else around the house at this time cause it'll take forever depending the number of files and folders on your HD. If Antivir finds any malicious program, I'd suggest you let it delete it; you can have it quarantined if you want but I personally just let it go. Make sure you check the option that prompts you if you want Antivir to apply the same action to every malicious programs it detects. That way, you won't be going back and forth to answer the prompt. I can bet my last buck it'll find a lot more than brontok. Alternatively, download HijackThis, a light-weight scanning utility. Save the scan result as a text file (.txt) and post it on here. You probably want to do this after you update your virus definition (if you still have your subscription to the A/V software). Now, if the A/V is able to detect and remove some viruses, reboot after the scan back to windows and try to put the Run command icon back on your sart menu using the screenshot someone posted earlier. If you are able to restore the Run command icon, reboot your PC again and check to see if it's still there. If it's still there, you're fine for now but if it disappears again, then FORMATING is your only option at that point. At any rate, still scan your PC with HijackThis and paste the text file result here so I can see before you format your HD. Use your installed A/V first if you're still subscribed to it, otherwise, uninstall it before you install another one. Good luck! Peace! |
| Re: I Couldn't Find "run" On My Start Menu, Why Is This? by UNLEASHED(m): 10:38pm On Mar 26, 2008 |
You guys are just great!!! I really appreciate your contribution in solving my problem. Thanks you all |
| Re: I Couldn't Find "run" On My Start Menu, Why Is This? by TmeD0(m): 3:11pm On Mar 27, 2008 |
UNLEASHED:I'm just curious to know the outcome of what you've done so far. Also, don't forget to post the scan result from HijackThis on here after you scan your machine. Let us know what the status is. Peace! |
| Re: I Couldn't Find "run" On My Start Menu, Why Is This? by jemi4real: 3:50pm On Mar 27, 2008 |
the best option is to format your PC and dont install any anti virus and please reduce your RAM by half |
| Re: I Couldn't Find "run" On My Start Menu, Why Is This? by miceuud: 4:09pm On Mar 27, 2008 |
hi,sorry you system has bn affected by a spyware,wat u need is an anti spyware called avg anti spyware bt it will wont restore the run key back all u need do is to re install ur windows and before opening any file run the anti spyware |
| Re: I Couldn't Find "run" On My Start Menu, Why Is This? by TmeD0(m): 7:24pm On Mar 27, 2008 |
jemi4real:Huh? Ok, just out of curiosity, could you explain the rationale behind that remark you made that I have in bold? What has the RAM got to do with it? Also, I will have to disagree with your first sentence. So, you're telling me that each time a PC is infected with a malicious program, the best solution is to format the HD? That's interesting! What if it's a mere spyware (though they can be aggravating most times), would you format your HD because of that? How would you know what kind of malicious program you're dealing with if you don't first try to troubleshoot the PC, which in this case using scanning tools like HijackThis can give you a detail information of what's on your system. Besides, if it's brontok he's dealing with here, there are cleaning tools he can use to try and get rid of the program. But until he's sure of what he's dealing with, I won't suggest to hastily format the HD at this point. Peace! |
| Re: I Couldn't Find "run" On My Start Menu, Why Is This? by UNLEASHED(m): 5:37am On Mar 28, 2008 |
@T@amedo I really appreciate you for your kindness, I have formatted it before your second to the last post. but now I downloaded Hijackthis on a friend's comp. I am still downloading my drivers, so currently, i cannot use the system to browse, as soon as I am through with it, I will post the results here. You are da bomb!! thank you real good. |
| Re: I Couldn't Find "run" On My Start Menu, Why Is This? by TmeD0(m): 5:49pm On Mar 28, 2008 |
UNLEASHED:No prob! Glad to have helped. Just make sure you always have your antivirus definition files up-to-date in future. And be careful where you insert your flash drive---you can't tell what might be on another person's machine. At any rate, I hope you didn't lose too many stuff. Good luck! And remember, before you ever format, run a scan on your machine always in safe mode to determine what you're up against (that's just me personally). |
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