Hello,
I am conducting a survey on 'The impact of customer relationship management (CRM) on improving customer satisfaction in MTN Nigeria'. No personal information is required, opinions will be held in strict confidence and will not be used outside the purpose of this survey.

To participate, all you have to do is click on the link below:
https://qtrial.qualtrics.com/SE/?SID=SV_6nhhXi6YE2Oreo5
It takes about 3mins to complete.

I need as many responses as I can get so pleeeeeaaase help me achieve this. Also, you can forward it to your friends fill it more than once if you wish. You can get the results of the survey if you drop me a mail at frankie_oliha@yahoo.co.uk.

Thanks for your cooperation,
Frankcess