This is the first time l'l have caused to be involved in this type of situation, since l don’t have some1 overseas to send sth to. My boss sent his daughters' clothes and foodstuff through EMS for more than a month now, and the poor girl is yet to receive the goods after all the promises made by EMS. They (EMS) promised that the goods will get to Ukraine within one week. My boss paid close to Eighty Thousand (80k) to send the goods. Now am sure most of the foodstuff would have been bad, but at least she should get the other vital stuffs. He would have sent it through DHL, but we learned a fellow medical student had an unpleasant experience with DHL. The Dad sent a laptop to the girl. DHL return the laptop claiming their jurisdiction did not cover the school premises. In a nutshell, they claim they cannot deliver it in the sch. hence return d laptop and was even requesting for the cost of returning it. The dad threatened to go to court before they back off. After several visits to their office, we were initially told the goods are in Ukraine, but with their custom, later they claim they cannot take it to the school. Where they left the goods is like Lagos while the school is at Ibadan, now they ask us to tell the girl to take a train to where the goods are in order to retrieve it. This is a girl that just got to the country in January this year. She doesn’t know anywhere there. Pls guys, l need to know if this situation is isolated or EMS is generally unreliable and irresponsible.
My boss has threatened to sue them if they did not deliver the goods to the school soonest.