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MTN Customer Care Thread - Phones (84) - Nairaland

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Re: MTN Customer Care Thread by JideSM: 8:32am On Oct 21, 2014
sagbar:

Thanks jideSM...please contact him on 07030506273
Hi Sagbar. I would like to know if your Dad's phone is now unblocked?
Re: MTN Customer Care Thread by sagbar(m): 3:39pm On Oct 21, 2014
JideSM:
Hi Sagbar. I would like to know if your Dad's phone is now unblocked?
Yh...he later got the sim pack...thanks for the effort!
Re: MTN Customer Care Thread by Oriolajuwon(m): 4:13pm On Oct 22, 2014
please I lost my sim card and I was told to bring I d card of which I don't have what do I do
Re: MTN Customer Care Thread by Chrisx1x(m): 5:49am On Oct 23, 2014
MTN IS COLLECTING MONEY FRM MY ACC ON A PARTICULAR SERVICE CALLED RATE 'N DATE.
Have called customer care several times to complain bt stil no solution despite their constant promises to do something abt it .
My number is:07067017954
the number that usually deduct the money[#10 dayly ] is 5033
pls i nid help!
Re: MTN Customer Care Thread by Chrisx1x(m): 5:51am On Oct 23, 2014
catherineokezie:
Gud evening Mr jide,plz u haven't help me to resolve d challenges am facing on my line.diz is d message I do receive:You have been successfully renewed for Ratendate service. The service code are 5033 and 30046
we are both facing d same problem o
Re: MTN Customer Care Thread by maballack(m): 1:52pm On Oct 23, 2014
Please what is the direct customer care number to speak with a representative and not pre programmed messages on 180 and 181 as i intend venting my anger , despite the poor services been given now i receieve sms saying i activated callertune ....what rubbish i have never done such and would never for once ever think of putting caller tune to my line
Re: MTN Customer Care Thread by JideSM: 2:23pm On Oct 23, 2014
Oriolajuwon:
please I lost my sim card and I was told to bring I d card of which I don't have what do I do

Please go with National ID card or any other ID card that has your picture with your name.
Re: MTN Customer Care Thread by JideSM: 3:42pm On Oct 23, 2014
Chrisx1x:
MTN IS COLLECTING MONEY FRM MY ACC ON A PARTICULAR SERVICE CALLED RATE 'N DATE.
Have called customer care several times to complain bt stil no solution despite their constant promises to do something abt it .
My number is:07067017954
the number that usually deduct the money[#10 dayly ] is 5033
pls i nid help!

You will be contacted.
Re: MTN Customer Care Thread by JideSM: 3:44pm On Oct 23, 2014
Chrisx1x:
we are both facing d same problem o

Hello Chris, can i have your phone number for verification?
Re: MTN Customer Care Thread by JideSM: 3:45pm On Oct 23, 2014
catherineokezie:
Gud evening Mr jide,plz u haven't help me to resolve d challenges am facing on my line.diz is d message I do receive:You have been successfully renewed for Ratendate service. The service code are 5033 and 30046

Hello, can i have your phone number for verification?
Re: MTN Customer Care Thread by JideSM: 3:46pm On Oct 23, 2014
maballack:
Please what is the direct customer care number to speak with a representative and not pre programmed messages on 180 and 181 as i intend venting my anger , despite the poor services been given now i receieve sms saying i activated callertune ....what rubbish i have never done such and would never for once ever think of putting caller tune to my line

Sorry, send CANCEL to 4100.
Re: MTN Customer Care Thread by rezzy: 7:53pm On Oct 23, 2014
rezzy:
Hi Mr JideSM,

My sister said mtn is charging her for rate and date any time she recharges. They charge her #20. Pls deactivilate form rate and date. I will PM her number to you. Thanks sir

pls mr Jidesm, you havent contacted my sister ooo.
Re: MTN Customer Care Thread by Chrisx1x(m): 8:00pm On Oct 23, 2014
JideSM:


You will be contacted.
pls i got a call frm mtn as regards to my earlier complaints abt #10 being deducted daily frm my acc ,by a certain service knwn as ratendate frm 5033
the lady at the other end claimed no money was deducted frm my acc today.she told me to forward the sms i used to receive after each deductions to mtn facebook page.this i hv tried to do bt al to no avail.
Pls here is the sms i usually see everyday when i wake up in d morning: "YOU HAVE BEEN SUCCESSFULLY RENEWED FOR RATENDATE SERVICE
Sender:5033".
pls i wil appreciate if something is done abt it thank u
Re: MTN Customer Care Thread by Ahmeen: 8:57pm On Oct 23, 2014
.
Re: MTN Customer Care Thread by dridowu: 5:11pm On Oct 24, 2014
JideSM dailing *461*7# shows i still have 1.01MB and again dailing *559# shows Extra data: 3MB, So hw com i still chrge frm my airtime ?
Re: MTN Customer Care Thread by catherineokezie(f): 9:22pm On Oct 25, 2014
Gud evening Mr jide..MTN deducted 869 from my account without any information concerning it. Diz is my number:08063091347 tanx sir looking forward for ur feedback
Re: MTN Customer Care Thread by Chrisx1x(m): 12:10pm On Oct 26, 2014
Mr jide,mtn is stil deducting money for ratendate up til now despite all my complaint to customer care to deactivate the service.
The service code is 5033
Re: MTN Customer Care Thread by JideSM: 1:30pm On Oct 26, 2014
rezzy:


pls mr Jidesm, you havent contacted my sister ooo.

so sorry, please send her phone number.
Re: MTN Customer Care Thread by JideSM: 1:37pm On Oct 26, 2014
Chrisx1x:
pls i got a call frm mtn as regards to my earlier complaints abt #10 being deducted daily frm my acc ,by a certain service knwn as ratendate frm 5033
the lady at the other end claimed no money was deducted frm my acc today.she told me to forward the sms i used to receive after each deductions to mtn facebook page.this i hv tried to do bt al to no avail.
Pls here is the sms i usually see everyday when i wake up in d morning: "YOU HAVE BEEN SUCCESSFULLY RENEWED FOR RATENDATE SERVICE
Sender:5033".
pls i wil appreciate if something is done abt it thank u


Please can we have your phone number?
Re: MTN Customer Care Thread by JideSM: 1:39pm On Oct 26, 2014
dridowu:
JideSM dailing *461*7# shows i still have 1.01MB and again dailing *559# shows Extra data: 3MB, So hw com i still chrge frm my airtime ?

Send your phone number.
Re: MTN Customer Care Thread by Chrisx1x(m): 2:08pm On Oct 26, 2014
JideSM:



Please can we have your phone number?
07067017954
Re: MTN Customer Care Thread by rezzy: 7:05pm On Oct 26, 2014
JideSM:


so sorry, please send her phone number.

07033662155: This is her number. Thanks sir
Re: MTN Customer Care Thread by tjmc: 7:33pm On Oct 26, 2014
well done mr jide for ur effort but there is dis problem am havin wit mtn. Why do i kip recievin sms notifications from 3rd party sms i never knew. One from pst ighodalo nd anoda frm pst david oyedepo wit code 5031 or 5032 nd now it is medplus dat is causin me headache. Is there a way u can make my number invisible or does mtn sell peoples numbers to these 3rd party sms. My numba is 08130265594. Thanks
Re: MTN Customer Care Thread by nenergy(m): 8:24pm On Oct 26, 2014
Chrisx1x:
pls i got a call frm mtn as regards to my earlier complaints abt #10 being deducted daily frm my acc ,by a certain service knwn as ratendate frm 5033
the lady at the other end claimed no money was deducted frm my acc today.she told me to forward the sms i used to receive after each deductions to mtn facebook page.this i hv tried to do bt al to no avail.
Pls here is the sms i usually see everyday when i wake up in d morning: "YOU HAVE BEEN SUCCESSFULLY RENEWED FOR RATENDATE SERVICE
Sender:5033".
pls i wil appreciate if something is done abt it thank u

A friend has this challenge too. rateNdate seems like a social network service that comes pre-installed in phones. e.g Nokia life tools, tecno T-zone, Gionee G-tide. what kind of phone do you use?
Re: MTN Customer Care Thread by Chrisx1x(m): 10:17pm On Oct 26, 2014
nenergy:


A friend has this challenge too. rateNdate seems like a social network service that comes pre-installed in phones. e.g Nokia life tools, tecno T-zone, Gionee G-tide. what kind of phone do you use?
i dnt think so.
Am using nokia-C1
Re: MTN Customer Care Thread by wasagu(m): 6:03am On Oct 27, 2014
Hi.
Data share for 250mb, 500mb and 750mb has been stopped by mtn!
is it only certain lines or it's all over?
Re: MTN Customer Care Thread by Psalmwise(m): 10:32am On Oct 27, 2014
how do I get d cwm and adb installer of my mtn smart mini S620.tnx
Re: MTN Customer Care Thread by nenergy(m): 12:29pm On Oct 27, 2014
Chrisx1x:
i dnt think so.
Am using nokia-C1
I did further research..see what i found..

RatenDate (South African Online dating service) - How to unsubscribe


Customer:
I have now received for the second month in a row the following message on my Vodacom 2GB+2GB account:
Your recurring R7.00 Subscription to RatenDate Chat Service Subscription will be billed on 2011-07-19. To unsubscribe go to My Account, My Subscriptions
I never subscribed for this crap.


Service Agent:
Hi There
Rate'nDate is a contact and dating service with a vast active user-base and is not a scam.
Unfortunately, from time to time, people do find themselves subscribed to services by accident or through a technical glitch which, despite on-going effort on our side, can still occur.
Please send you mobile phone number to help@ratendate.com and we will be happy to unsubscribe you and issue a full refund.
We apologise for the inconvenience caused.

Rate'nDate


source: http://mybroadband.co.za/vb/showthread.php/353126-RatenDate-scam-How-to-unsubscribe
Re: MTN Customer Care Thread by Chrisx1x(m): 11:23pm On Oct 27, 2014
nenergy:

I did further research..see what i found..




tanks for ur effort .hv tried all that nids to be done..i guese i just hv to purchase another line,am fed up
Re: MTN Customer Care Thread by Rexyl(m): 2:05pm On Oct 28, 2014
hello mr jidesm, help bring this line 08132860890 back to life.
Re: MTN Customer Care Thread by nwadyke2001(m): 5:33pm On Oct 28, 2014
Please jide deactivate me from nudigit service subscription 08037026772
Re: MTN Customer Care Thread by nwadyke2001(m): 5:35pm On Oct 28, 2014
Please jide deactivate me from nudigit service subscription code 5033 08037026772

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