HOW TO START AND PROFIT FROM A CUSTOMER CARE BUSINESS

The demand for telephone answering services and customer care service is growing all over the world and Nigeria is no exception. The advent of electronic answering devices in not even beginning to slow this demand! A great many people are completely "turned off" by the frustration of expecting to get prompt and effective response to inquiries and orders.
Exasperation of this kind can sometimes cost a business person thousands of Naira in lost profit. Realizing this, today's successful Companies and business person wants the personal touch of a friendly, professional "secretary" answering their phones as well as selling for them and of course not wanting to pay ‘too much’ to customer care people.

This is where you now get to package yourself as an outsource service provider in Customer Care service Center.

GETTING STARTED
To get started properly, you'll need an initial investment in equipment and facilities, plus working capital. In the beginning, with a 2 person operation, you can have your operator selling by phone while you make in-person sales calls.

You can begin operating out of a spare bedroom or your garage--you'll need a switchboard and a computer system with the right tools

CLIENTELES
Just about anyone with a business card will be a good prospect for your services. Small and medium scale businesses who needs professionalism in their sales approach and cannot afford the wages of a customer care persons and also People working out of their homes are a very good prospects, moonlighting with a part-time businesses of their own.
Every salesmen is a prospect, people who work on a 24 hour "on-call" basis, repair service business owners such as plumbers, electricians, locksmiths, and auto mechanics...There are other kinds of services that will be interested too, such as ambulance companies, towing services, , survey organizations, and customer complaint departments of virtually every business in your area

EQUIPMENTS
The traditional telephone switchboard can handle up to 100 incoming secretarial lines and 15 office trunk lines, with this board, you have the capabilities of receiving incoming calls and making outgoing calls at the same time. You also have a business answering line which can be used as your number for customers wanting to use your number as their business number and/or for special events such as a special number for survey replies or telephone orders such as advertised on television for one-time-only sales promotions

What are you waiting for then? Go ahead and make success of this lucrative business.

If you still do need a more comprehensive write-up please feel free to download it at http://youngoliki./2013/08/17/how-to-start-and-profit-from-a-customer-care-service-center/

Perhaps you may need to ask question or you want a business plan on this venture please send request to youngoliki@gmail.com. I would be glad to assist you.

Keep winning
Young Oliki