How to apply:Send CV hrsmart_recruitment@yahoo.com

Due Date of Advert: 15th September, 2013.



A reputable and leading bank in the nation seeks an individual who has the passion to build and cultivate relationships with potential/ existing customers and translate those relationships into profitable business for the firm.

Responsibilities:

Act on behalf of and perform other tasks as assigned by the Branch Manager
Analyze and screen applications for credit based on the Bank’s credit risk procedures
Assist customers in the account opening process
Contribute to the formulation and implementation of strategies necessary to acquire and sustain accounts in the commercial sector of the market
Ensure timely resolution of customer complaints and issues
Identify customer needs/buyer values and proactively seek to provide products/ services to meet the identified needs
Initiate and carry out recovery action on non-performing credit facilities on assigned accounts
Maintain a comprehensive database of existing relationships/prospects
Manage assigned credit portfolio and monitor the quality of existing credit relationships on a continuous basis
Participate in regional and other team meetings
Prepare monthly activity and performance reports for Regional Manager’s attention
Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels
Review applications for credit facility (in line with the Bank’s policy) and make appropriate recommendations/decisions

Qualifications and Requirements:

First Degree from a reputable University
Knowledge of basic products and services in the Financial Services Industry
Possession of basic listening skills to understand customer requests
Requests and directs technical queries to the most appropriate solution provider
Excellent communication and interpersonal skills
Computer Appreciation
Customer service orientation
Negotiation Skills