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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Culminate Consulting Recruits Graduate Trainees (784 Views)
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Culminate Consulting Recruits Graduate Trainees by dipsyn: 11:47am On Sep 06, 2013 |
Date Posted Sep 06, 2013 Company Culminate Consulting Job Title Culminate Consulting recruits Graduate Trainee Job Type Permanent Description Our client a financial consulting firm is looking for graduates in the above stated positions 1. IT Customer Service Officer (Female) Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Job Duties: � Attracts potential customers by answering product and service questions; suggesting information about other products and services. � Opens customer accounts by recording account information. � Maintains customer records by updating account information. � Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. � Maintains financial accounts by processing customer adjustments. � Recommends potential products or services to management by collecting customer information and analyzing customer needs. � Prepares product or service reports by collecting and analyzing customer information. � Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Minimum of a 2:2 from a reputable university IT related degree preferred0-2 post NYSC experience Customer Service Product Knowledge Problem Solving, Market Knowledge Documentation Skills Listening and Phone Skills Resolving Conflict, Analyzing Information and multi-tasking Graduate Account Receivable /Risk Officer (Male) Responsibilities: � Handle billing and payment collection. � Ensure collections are registered correctly and timely. � Make sure deposits are made to the bank and procedures complied with. � Maintain the portfolio free of credit (negative balances) � Follow up on on-account, misapplied and identified payments, against applicable outstanding receivables. � Weekly reporting of on-account/misapplied collection. � Follow up with other agencies for foreign payable outstanding receivables. � Escalate issue and disputes (AR) with the organization to get resolved/ update system accordingly. � Enhance efficiency improvements within area of responsibility. Skills/Qualifications: � Minimum of a 2:2 from a reputable university � Legal degree preferred � Good Documentation Skills � 0-2 years post NYSC qualification Method of Application: send your CV to admin@culminateconsulting.com and kindly state the position you applying for has the subject Application closes on the 15th of September 2013 Location Lagos |
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