Job Title Customer Care Representative
Department: Customer Relations

Location: Enugu, Portharcourt, Ikoyi, Kano and Kaduna

Job Description: Resolve Customer Queries
• Identify and resolve customer queries effectively and efficiently, whilst maintaining the acceptable service quality standard
• Follow through on customer queries ensuring prompt resolution and feedback
• Escalate and route customer issues to the relevant process operators
• Perform necessary system transactions related to customer request

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