Hi Android and iPhone users,
This is Andrew Bocking, head of BBM at
BlackBerry. As a follow up to our first blog
post on Saturday, I want to take a moment
to provide you with an update on the
rollout of BBM on Android and iPhone.
Last week, an unreleased, older version of
the BBM for Android app was posted on
numerous file sharing sites. We were
aware of an issue with this unreleased
version of the BBM for Android app. This
older version resulted in volumes of data
traffic orders of magnitude higher than
normal for each active user and impacted
the system in abnormal ways. The version
we were planning to release on Saturday
addressed these issues, however we could
not block users of the unreleased version if
we went ahead with the launch.
We attempted to address the problems
caused by the unreleased version
throughout the day on Saturday, but as
active users of the unreleased app neared a
million – and accelerated – it became clear
that the only way to address the issue was
to pause the rollout for both Android and
iPhone.
The team is now focused on adjusting the
system to completely block this unreleased
version of the Android app when we go
live with the official BBM for Android app.
We are also making sure that the system is
reinforced to handle this kind of scenario
in the future. While this may sound like a
simple task – it’s not. This will take some
time and I do not anticipate launching this
week.
Thank you for your patience while we take
the time needed to deliver the experience
you expect from BBM. We will continue to
provide you with updates here on
InsideBlackBerry.com and through @BBM
on Twitter. We will notify everyone who
has pre-registered on BBM.com when BBM
is available on Android and iPhone.
Andrew Bocking
EVP, BBM

blogs.blackberry.com/2013/09/bbm-android-iphone-update/?CPID:sOC_C_WW_TW1379968214