Findrex Travels and Tours Limited - We are a leading travel agency with headquarters in Lagos. We currently desire competent, resourceful and highly talented individuals to join our team.
We offer opportunities for advancement and competitive remuneration for our staff. We are currently recruiting for the position of:

Job Title: Secretary / Receptionist
Job Code: FIN005SO
Location: Abuja

Responsibilities
The job of Secretary/Receptionist was established for the purpose/s of greeting and directing visitors, responding to inquiries from client, visitors and the public. by providing requested information and/or referral to other parties; and, when time permits, providing general clerical support

Maintains reception area materials (e.g. job applications, newsletters, event calendars, etc.) for the purpose of providing resource information to visitors.

Performs general secretarial and clerical functions (e.g. scheduling, copying, faxing, data entry, filing, etc.) for the purpose of supporting office operations

Processes a variety of records for the purpose of conveying information within District guidelines and regulations

Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties.

Answers telephone system for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages

Distributes items within the office for the purpose of ensuring receipt to addressee and/or providing material/s.

Greets individuals entering the building (e.g. visitors ,client etc.) for the purpose of responding to inquiries; and/or directing individuals to appropriate location in accordance with established building security procedures

Requirements
Possess a minimum of BSc with 2 years experience in the field
Proficient in office systems software (Microsoft Office)
Thoroughly fluent in English
Knowledge of your sector
Good typing skills
Good writing skills
Possession of minimum HND degree in secretariat studies, public relation or a related field.
Must have held the position of Secretary/Reception before with 2 years experience.
Having managed before in a travel agency, airline or GDS Company is an added advantage.


Job Title: Marketing Executive
Job Code: FIN002ME
Location: Abuja

Responsibilities

Analyzing market trends, Identifying and generating new markets for the company.

Following up on new business opportunities

Planning, preparation and delivering presentations and proposals, marketing the services our agency has to offer to corporate organizations and individuals.

Make sales and generating interest and commitment from potential customers as well as create awareness of the brand and product offerings

Offer world class relationship management service to clients.

Develop and implement market penetration strategies for effective sales.

Improving overall company profitability by meeting sales target through aggressive and effective planning and marketing activities.

Negotiating and closing business deals

Generating leads through market and client research

Ensuring client database is up-to-date and accurate

Providing daily, weekly and monthly reports.

Perform other duties as required.

Requirements

Strong Interpersonal skill.
Good creative and problem solving skills.
Team Work
High level of energy and drive.
Goal getter with an ability to meet target.
Profound interest in the travel and tourism sector
Confident, self-motivated and committed
Strong understanding of the Domestic Market/Industry.
Geographical Awareness
Good computer and Internet skills.
Strong oral, writing, negotiation and networking skills
Approachable and like-able personality
Ability to conduct self in a professional manner to internal and external clients while fulfilling job duties.
Must be able to render excellent Customer Service.
Must be well groomed.

Job Title: Administrative Manager
Job Code: FIN001AD
Location: Abuja

Responsibilities

Analyzes and organizes office operations and procedures and plans office layouts, Researches and develops resources that create timely and efficient work flow.

Assists, implements and offers recommendations to the administrator regarding new administrative or office procedures, including: information management, record keeping and retrieval systems, requisition of supplies and other clerical services.

Maximizes office productivity through proficient use of appropriate software application. Establishes uniform correspondence procedures and style practices.

Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees.

Evaluates and verifies employee performance through the review of completed work assignments and work techniques

Identifies staff development and training needs and ensures that training is obtained.

Ensures proper labor relations and conditions of employment are maintained.

Maintains records, prepares reports, and composes correspondence relative to the work.

Executes plans, policies, and programs in business and financial affairs.

Supervises the revision of rules, regulations, and procedures to meet changes in law and policy.

Formulate current and long-range programs, plans, and policies for departmental programs.

Performs related work as assigned.


Requirements:

Knowledge of the principles and techniques of administrative management including organization, planning, staffing, training, budgeting, and reporting.
Knowledge of the principles and techniques of financial management.
Knowledge of official planning and management.
Knowledge of labor relations and equal employment opportunity policies and procedures
Knowledge of the principles of office management including organization, work flow, forms, supplies, equipment, and procedures relating to filing, record keeping, correspondence, mail, procurement, stock keeping, and duplicating
Knowledge of methods of research and analysis, work standards, and work simplification
Knowledge of training and supervisory techniques.
Knowledge of employee policies and procedures
Ability to instruct, direct, and evaluate employees
Ability to plan, direct, and coordinate program and administrative activities of a complex, interrelated and interdependent nature, where unknowns and numerous contingency factors are involved.
Ability to obtain and analyze facts and precedents in making administrative decisions.
Ability to solve problems and make decisions
Ability to formulate policies and procedures based on information of a conceptual nature from varied and complex sources
Ability to establish and maintain effect relationships with government officials, private industry officials, professional personnel, and others.
Ability to communicate effectively.
Ability to maintain favorable public relations.

Education and Experience:
Possession of minimum bachelor's degree in business administration, public administration, or a related field. Must have held the position of a manager before with 4yrs experience. Having managed before in a travel agency, airline or GDS company is an added advantage.
Must be able to develop business for Findrex.

Job Title: Ticketing / Reservation Officer
Job Code: FIN003TO
Location: Abuja

Responsibilities:

Handle bookings /reservations and ticketing

Efficiently handle customers and their requests/queries, achieve personal
targets and contribute to the overall team revenue, yield and volume targets

Re-validation of Customer's PNR in Amadeus and Sabre

Comply with the organization's reservation policies and procedures and standards of customer service.

Keep self up-to-date on airlines rules, policies and procedures.

Handle queries including re-issues and refunds in a timely manner.

Be fully informed and stay abreast of all airline rules and regulations, international tariffs, and other industry requirements and accurately applies this information when making reservations or answering internal and external clients questions.

Exceeds client expectations while completing complex travel arrangements with air, hotel, and other travel related vendors offering an array of lowest and alternate fares to best meet the needs of the specific customer/traveler.

Accurately Price air schedules and provides air quotes and recommendations.

Establish strong relationships with clients and agents

Produce the daily and monthly sales report in Microsoft Excel and Word.


Requirements:

Possess a minimum of OND
Have experience on Fares and Ticketing.
Ability to use Sabre GDS and Hands on experience on Airline reservation systems like AMADEUS, GALILEO etc.
Ability to read, analyze and interpret travel industry information and travel reservation instruction.
Must be able to render excellent Customer Service.
Be well versed with computer applications.
Have excellent interpersonal and communications skills.
Be willing to work in shifts
Must be able to foresee and Manage Risk.
Must be adaptable, problem solver and possess the ability to effectively communicate to both clients and new customers.
Have the ability to develop a constructive and collaborative working relationships with customers and building brand loyalty.
Must possess time management skills and the ability to work under pressure and deadlines.
Must be a team player.
Must be out-of-the-box thinker, responsive and focus on the bottom line
Candidates should be able to work with little or no supervision.

Education and Experience
Possession of OND, HND, degree with experience in fares and ticketing.

Job Title: Office Assistant
Job Code: FIN006OA
Location: Abuja

Responsibilities

Forwards information by receiving and distributing communications;
collecting and mailing correspondence; copying information.

Maintains office schedule by picking-up and delivering items.

General office maintenance

Serving as the primary receptionist (answering and directing incoming
calls and greeting, directing, and assisting visitors);

Ordering, stocking, and distributing office supplies, Making photocopies,
sending faxes, shredding documents;

Running errands and performing miscellaneous job-related duties as assigned

Maintain office operations by receiving and distributing communications, maintaining supplies and equipment, picking-up and delivering items; serving customers.

Requirements

Possession of minimum SSCE and other related experience


Job Title: Account Officer
Job Code: FIN004AO
Location: Abuja

Job Description

An account officer is responsible to look after the financial part of a firm or a particular company.

He is also given the responsibility of financial planning and record keeping of all the account.

Responsibilities:

The main purpose of an account officer is to analyze financial activities.
He is also responsible for promotion of all the products.
An account officer maintains the growth targets of finance in a company.
Helps in solving due accounts of the past.
The looks after managing financial risks.
He reviews all the necessary documents to avoid disputes.
If any financial problem arises, it is his duty to look after the matter and solve it.
He also looks for areas to cut the cost of the company. This helps in gaining profit.
He is responsible for all the client communications.
He looks after the quality standards to ensure clients are satisfied with the products.

Requirements:

Must be in charge of all the accounts maintained in the company.
Account officers prepare the budget for the companies they are working under. He compares previous years budgets and try to improve the drawbacks.
They should be prepared to lead during crisis.
An account officer must maintain payments and receipts.
He must ensure all the bills are paid properly.
Another important duty of an account officer is to look whether all the audit objectives and audit statements are responded properly.
Look after weekly/monthly reports.
Comfortable with computer handling. Should know how to handle accounts through computer systems.
Must have booking and financial accounting skills.
Professionalism is a must in every account officers.
Time management is compulsory.
Able to work with teams and lead during crisis.

Education and Experience:
Possession of minimum B.SC degree in accounting or other related field.
Must have held the position of an Accounting Officer before with 2 yrs experience, having managed before in a travel agency, airline or GDS company is an added advantage.


Job Title: Driver
Ref No: FIN007DO
Location: Abuja

Job Description
We are a leading travel agency with headquarters in Lagos. We currently desire competent, resourceful and highly talented individuals to join our team. We offer opportunities for advancement and competitive remuneration for our staff. We are currently recruiting for the position of Driver for our Abuja branch.

Responsibilities:
The driver shall strictly observe traffic rules and regulation and maximum speed.
The driver shall maintain assigned vehicles always clean and in good condition, necessary maintenance such as washing and /or cleaning of assigned vehicles shall be done and scheduled properly for the convenience of the client.
The driver shall be responsible for the routine check-up of the vehicles, routine check-up to include but not limited to oil, brake function, water, lights & tire condition and the likes.
The driver shall endeavor to give attention to its passenger whenever or wherever, and must always be at sight of the passenger.
The driver shall always drive the vehicles safely and comfortably and must exercise defensive driving while on the road to prevent accident. Reckless driving shall be sufficient ground for driver’s recall and consequently be a cause of termination.
The driver shall observe strictly the company rules and regulation, policies and directives and instruction of the company.

Requirements:
Have a valid professional class driver’s license
Must be able to communicate fluently in English.
Must be well groomed

Education and Experience:
Possession of minimum SSCE with 1 years driving experience in the state.

How to Apply
Interested candidates should send resume and credential to:

career@findrextravelsandtours.com

with the job code as subject in one attachment, failure to abide to instruction will result to automatic disqualification. Only those whose applications are being considered will be contacted.

Application Deadline 10th October, 2013