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Nairaland Forum / Science/Technology / Phones / Someone Should Please Help Me Plead With Mtn (1186 Views)
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Someone Should Please Help Me Plead With Mtn by kross01(m): 3:03pm On Oct 17, 2013 |
its been days i started experiencing this issue, the first day i was on call and next thing i heard, 'one minute remaining' i was confused initially cos i thought a family member may have used my phone but when mtn terminated my call and i went on to check my account balance i saw 1100N remaining and thereafter i couldn't make calls again without being reminded that i was out of airtime. last night i was on call again and same thing, checked my balance 886N out of annoyance i placed a call to customer care and after spending 19mins with the agent i was told to go switch off my phone for 3mins and my problems will be solved after the encounter i received an sms from 746 telling me that my claim has been resolved. till this moment i cant successfully place a call without switching off my phone first and then put it right back on if not i will be told i have insufficient air time. this network is really annoying the life out of me cos i cant keep switching my phone off and on. i just don't think i have the patience to call back 180 anymore on this same matter |
Re: Someone Should Please Help Me Plead With Mtn by Michelle55: 3:09pm On Oct 17, 2013 |
i am having same problem.........i feel same way too but the problem is that i don't even know what or who to turn to for help because mtn is not helping matters at all. i am really sad and frustrated with their poor network service this days |
Re: Someone Should Please Help Me Plead With Mtn by Nobody: 3:28pm On Oct 17, 2013 |
Michelle55: i am having same problem.........i feel same way too but the problem is that i don't even know what or who to turn to for help because mtn is not helping matters at all. i am really sad and frustrated with their poor network service this daysJust turn 2 Baba God for help singing "There's sumtin dat makes me cum in2 ur presence, My Helper........... 2 Likes |
Re: Someone Should Please Help Me Plead With Mtn by Michelle55: 3:49pm On Oct 17, 2013 |
Godvilla: Just turn 2 Baba God for help singingare you serious or u are joking? |
Re: Someone Should Please Help Me Plead With Mtn by Agent1000: 4:40pm On Oct 17, 2013 |
shey your own na call? My own na data charges o ! I ran out data while still within the data plan use validity period. So according to the notification that I got, I can continue to browse at bundle rate. Between Thursday 10 Oct and Sunday 13 Oct, Mtn zapped up my credit to the tune of over N5000! I called customer service and they said it must be my phone . Wetin I download? Nothing. I just read goal.com app, visit nairaland and update a few apps, chikena! is that enough to eat up 5k credit? Is that bundle rate? is data that expensive I have since switched off data services on my phone until further notice! |
Re: Someone Should Please Help Me Plead With Mtn by arizon101(m): 4:55pm On Oct 17, 2013 |
Bro d 5000 ws deducted by apps running in background. Try to download firewall from playstore |
Re: Someone Should Please Help Me Plead With Mtn by Michelle55: 5:01pm On Oct 17, 2013 |
i am just tired of mtn oh........ i go just dey,mtn go deduct 100naira from my phone for no just cause and if i call them the only english they will tell me is that its " Technical Problem". hmmmmmmm...... what kind of technical problem is this that extort credits from their customers? i just don't know what to to do anymore. |
Re: Someone Should Please Help Me Plead With Mtn by kross01(m): 5:08pm On Oct 17, 2013 |
I just wish they'ld allow me finish this airtime and i promise them i won't be crossing their path anytime soon. Airtel is always a better alternative. |
Re: Someone Should Please Help Me Plead With Mtn by Nobody: 6:34pm On Oct 17, 2013 |
This strange MTN credits predatotor is real ooo.... 4 Clients just lodged in same complaints. I told them its a network glitch 4rm Empty N. |
Re: Someone Should Please Help Me Plead With Mtn by Youngpo413: 10:17pm On Oct 17, 2013 |
Michelle55: i am just tired of mtn oh........ i go just dey,mtn go deduct 100naira from my phone for no just cause and if i call them the only english they will tell me is that its " Technical Problem". hmmmmmmm...... what kind of technical problem is this that extort credits from their customers? i just don't know what to to do anymore. if so their "technical problems" has really helped me,cuz I`m browsing and downloading free of charge since morning,but only on 2G,though its a bit slow,that is 70-100kb/s,but its something,after all I have nothing to lose. |
Re: Someone Should Please Help Me Plead With Mtn by Emekayoung(m): 11:12pm On Oct 17, 2013 |
Mtn is a use-lesssss netwrk right frm genesis,infact i regret using mtn,everything abt them is just cheating and extortion. Immediately money comes into my hand i will go for an etisalat sim and better android phone. |
Re: Someone Should Please Help Me Plead With Mtn by Nobody: 12:01am On Oct 18, 2013 |
it happens to me too |
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