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A Sure Path To Self-employment! Acquire The Knowledge / Acquire The Skills To Become A Certified Customer Service Professional / Certfied Customer Service Professional(ccsp) (2) (3) (4)
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Acquire The Skills To Become A Certified Customer Service Professional by DorisNnabue: 5:00pm On Nov 05, 2013 |
Dear Professional, We wish to inform you that we are having some open training in December on “The Essential Skills for customer Service Excellence” as scheduled below: Course Description: Customer Service excellence Course Duration: 2 Days Training Dates: Group 1-Sat December 7th and 14th Group 2-Wed December 4th and 11th Other professionals have registered for this training, We thought it will be good if you can join other professionals in this training. The course fee is 45,000/participant. Core Competencies addressed in the training: - Customer service excellence (Hello How may I help) - Communication with Customers - Handling difficult customers and complaints - Working customer service teams and team motivation - Understanding the customer service processes - Understanding customer experience To know more about us, visit www.ccsponline.net Or Call Doris on 08066585611 Let us know if you will be joining us. Awaiting your response |
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