Nigerian Communications Commission (NCC) has handed four major telecommunication operators a fine of N1.2 billion for failing to adhere to quality of service regulations of the commission in 2012. NCC had last year developed and published certain Key Performance Indicators (KPI) threshold to be maintained by the major telecommunication service providers.

However, after a careful investigation into the quality of services provided by the major network operators, the commission concluded that the present service provided by these major telecom operators fell below the KPI threshold. Subsequently, it handed them the hefty fines.

The details of the penalties as communicated to the different operators indicate that MTN Nigeria as well as Etisalat were fined the sum of three hundred and sixty million naira each, while Airtel is to pay the sum of two hundred and seventy million naira while Globacom attracted a penalty of one hundred and eighty million naira.

NCC has also warned that failure to comply with the directive will further result in the imposition of another sanction in the amount of N5, 000, 000 (five million naira) and a further N500, 000 (five hundred thousand naira) per day after the expiration of notice.

Further failure to comply with NCC’s KPI by December 31 will warrant the stoppage of sales of SIM cards by offending operators as it noted that all operators may be affected as most of them are not satisfying key consumers especially in the area of rampant call drop.

Failure of the operators to meet with the terms of agreement with the Commission in 2012, the commission said, will warrant more drastic implementation of the Key Performance Indicators instituted.

adeola_drg: I copied the news from THE SUN app on my android. So don't ask for my stew source.

damola311: Ao i wish this happens in power sector

JideTheBlogger: how does that benefits subscribers na?