Recently,I was at ajose adeogun branch of GTB for a western union transaction. I was shocked when the lady at the counter said " we don't do WU transactions over the counter anymore,you can only receive your WU via internet banking"
I thought it was a joke or something but she was serious. Long story short,I had to use another bank where I operate a savings account to get my WU.

My questions/worries now:
Why would GTB insist and indirectly enforce its customers to activate "internet banking" for WU transactions ? I personally don't do internet banking and I'm sure there are others like me.
Besides,GTB unlike other banks insist on operating a current account with them before one can access WU so why include Internet banking?

Why should I use internet banking to access WU? And if you've used it,how was the process? What's new,any advantage?

GTbank & their wahala, I can only have savings acct with them, that's all.
internet banking is a good idea & go for it if you so desire to bank with them.
Overrated bank

eluquenson: GTbank & their wahala, I can only have savings acct with them, that's all.
Overrated bank

True talk

truely overrated.. my 1 cent

My dear upgrade to internet banking. Dont be afraid of someone stealing your money. To me it makes things even simpler and easier. Also saves you the stress of leaving home and queing at the bank for hours.

If i may ask wat is western union

Story story...u sef move wit th tide naa abi...we r in d 21st century.just activate ur internet banking en domicilary account en cashless policy is made easy..

@op, I don't see anything wrong in their action afterall, they are abiding to instructions from cbn!

WHY NOW

They know their reasons.

But on a serious note, hence you know how to use Nairaland, you should apply for internet banking.

Ok

Receiving western union via Internet banking is easier sef.

OAM4J: My dear upgrade to internet banking. Dont be afraid of someone stealing your money. To me it makes things even simpler and easier. Also saves you the stress of leaving home and queing at the bank for hours.

Na your papa born you.

+99

kkk

Only in Nigeria people are forced to do,or use things why force internet banking on people,when they don't actually want it. Make our internet efficient,and effective,naturally the public will embrace it.

GTB is turning something else, these days.

Except the money is not coming from abroad, if it is WU has an abysmal exchange rate.

E.g. WU 251 naira plus to a Pound sterling against 272 to 274 Naira with other MT services.

Use other MT if possible especially now that WU doesn't enable you get hard currency paid out.

I think there is a word like Free Will.

Yomieluv: Only in Nigeria people are forced to do,or use things why force internet banking on people,when they don't actually want it. Make our internet efficient,and effective,naturally the public will embrace it.

Exactly. I think GTB is not serious with their Western Union operations. why not just cancel it. This policy should be optional. majority of Nigerians don't really trust internet banking and the adequate infrastructure is not yet there. I remember the last time I used their WU, they were asking all sorts of questions. Despite providing my intl passport, they asked for my domicially acct details etc which just pissed me off. Ve since ported to First bank for my WU transactions

Internet banking is good but that doesn't mean they should stop over the counter transactions too. its not by force

Olugbenger: GTB is turning something else, these days.

Very true! I opened a savings acct with them for almost 2weeks but up till now, I have not recieved any SMS alert of my new account. .

to activate GT bank Internet banking, you will be charged N2,250 for admin charges and token. So you see GTB is trying to look for ways to force their products down our throat. For the WU, you will need to open a domicilliary account to be linked to your normal account and you can see this in their Internet banking inter phase. The minimum balance for this dom acct is $100
GTB is bent on extorting us. Though I use the service and it's fast, I still think they shd make the dom acct a $0.00 as minimum balance

I think its been the case since Western Union and Interswitch signed a pact. You redeem your WU through your bank using the Quickteller platform and not Internet Banking ...don't know sha but I've done it through Quickteller before.

I dont use GTB, but am happy to hear that they said u should collect it via internet banking. Banks no longer pays in naira, i went to UBA, i almost lost 8.67 naira becos no coins. So i said they should pay all in to my savings acount. Imagine they collect 8.67 naira from 1000 customers? Thats amount to 8670 naira. Na beans? Babe with internet banking u are safe. Where u collected the money, did they pay you the kobo?

eluquenson: GTbank & their wahala, I can only have savings acct with them, that's all.
internet banking is a good idea & go for it if you so desire to bank with them.
Overrated bank

OVERRATED Did I just read that? Please this bank is not overated @ all. They do have their faults and wahala but they, like zenith, FBN, etc are peers and doing as fine as they could.

Even though most of them milk us through different charges but GTB is not overatted. Abeg

Chaleeee: to activate GT bank Internet banking, you will be charged N2,250 for admin charges and token. So you see GTB is trying to look for ways to force their products down our throat. For the WU, you will need to open a domicilliary account to be linked to your normal account and you can see this in their Internet banking inter phase. The minimum balance for this dom acct is $100
GTB is bent on extorting us. Though I use the service and it's fast, I still think they shd make the dom acct a $0.00 as minimum balance

The dorm account is a zero minimum balance account, the 100 bucks is a simple measure, just to see if you can afford the services. You can withdraw, the 100 bucks whenever you want its your money.

Internet banking is the best thing for now, you can keep a strong track of your transactions.

Chaleeee: to activate GT bank Internet banking, you will be charged N2,250 for admin charges and token. So you see GTB is trying to look for ways to force their products down our throat. For the WU, you will need to open a domicilliary account to be linked to your normal account and you can see this in their Internet banking inter phase. The minimum balance for this dom acct is $100
GTB is bent on extorting us. Though I use the service and it's fast, I still think they shd make the dom acct a $0.00 as minimum balance

I opened all my dorm accounts pounds and dollars with zero balance, and all my accounts were opened within 48 hours calabar branch

Reason best known to the bank

So far,I'm yet to see the "why" I should do internet banking for WU.

@OAM4J, its easy for you to stay at US and quote that internet banking "is safe and the best" . I've had a sour and bitter experience with internet banking. Needless to say,I never recovered the money so internet banking is definitely a NO-NO for me. Btw,I am not complaining about the queue et all,I have all the time.

Why should this be mandatory? That's the point !

Go get urself a First bank account. It's the best when it comes to western union

Do internet banking and stand the chance of been a victim of internet fraud.
Nija Ninjaz are watching #