Job Title: Customer Service/Examination Assistant

LOCATION: PortHarcourt
DURATION 2nd October 2014 – 3rd March 2015
WORKING HOURS: 7.30am-4pm
CLOSING DATE OF APPLICATION: 18 July 2014

ROLE OVERVIEW

The post holder will be expected to deliver a high standard of customer service to our customers, schools and exams candidates.

Roles and responsibilities:

Examinations Administration: Providing administrative support in the delivery of examinations. This involves supporting colleagues in pre and post test/examination administration duties. This includes exams data entry, post despatch, assisting with session planning/implementation and examination invigilation.



Customer Service: Complaints, comments and feedback are dealt with in accordance with corporate policy and the Exams Quality Standards.



Information Knowledge Management: Manage information created and received in compliance with the Council’s information management standards, policies, the UK Data Protection Principles and local legislation.

HOW TO APPLY

visit : http://www.activatenigeria.com/customer-serviceexamination-assistant-needed-at-british-council/

Friday 18th July, 2014. Please ensure the subject of your mail is, “Customer Services/Examinations Assistant , Portharcourt”.