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Re: Newly Found Shipping Agent For China Importers - Tested And Proven by 5p1naz(m): 2:06pm On Nov 13, 2014 |
guys, please is there any other shipping agent who is reliable? because Nonnykings is completely useless. i'll tell you why, i have packages since 15th October lying somewhere in their office. and every time i call Michael or Judy, all they say is send me tracking. now i have sent and over sent my tracking and call them after only for them not to pick my calls. i finally was able to talk to Judy, i really made her feel good by praising her and this was 4 days ago, and she promised to send my package and i should receive it today in Nigeria. i called her for the past 3 days and she won't pick and i sent her several WhatsApp messages, only for her to pick up my call today and ask for my tracking number again. Anyways i sent her the tracking number of almost 10 packages, i tracked all these packages and they have been delivered and signed for only for her to tell me they have received only 3 and the rest are still in-transit. i immediately told her it wasn't true and i checked already and they have all my packages only for her to recite their national anthem "send me WhatsApp message, i check again" please guys i beg you, i know some of you here are also running this business and have less or no issues with forwarders from China. please help me. i am running a business here and how else can i run it successfully if the forwarders just don't care. worse thing is after my packages arrive in Nigeria, i still have to forward it to Ghana. please if you know any forwarder that sends straight to Ghana from China, please advice me accordingly. |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by Eghosa1(m): 2:54pm On Nov 13, 2014 |
5p1naz: Nonny again! Buddy @YModulus, your attention is drawn to this post. One too many. |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by eph12(m): 5:12pm On Nov 13, 2014 |
Eghosa1:Why? With all the complaints we see here everyday people still choose to ship with them just because they're cheaper. Me cherish my peace of mind above any extra 1 or 2 dollar o. |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by Ymodulus: 5:16pm On Nov 13, 2014 |
Have been on phone with him and Augusta and we resolving issues and drastic step will be taken. With an update today |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by cyif2003(m): 8:08pm On Nov 13, 2014 |
5p1naz:are u sure ur name is on your package? |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by Ymodulus: 9:19pm On Nov 13, 2014 |
1. Communication 2. Missing Goods 3. Weight of Item 4. Appeal [size=14pt]Communication[/size]: NonnyKings has agreed to redress the issue of Sub-zero level of Communication. He solicited support of you all in tackling this issue. 1. WhatsApp: Henceforth, anybody that want to communicate with NonnyKings on WhatsApp should follow this format Name: Ymodulus TheSpecialOne PhoneNo: +23480... Tracking No: 45585888 Message: ( state your reason for contacting him. please go to straight o the point. No greetings or asking how he his, understand that he has to reply other customers. ) Note!! Any WhatsApp message with hello, how are you and conversation in like manner will be ignored Calls: From 6 am (Nigerian Time ) to 12am Nigerian Time no whatsapp message will be attended too, only calls. If you have to ask about the status of your goods call Him at this time. 2. Missing Goods: NonnyKings attested to the fact that there are over 150 goods at his office without Name or Phone Number and all efforts to get the owners of these goods have proving abortive. After series of talks, we came to the agreement that All missing goods in his office will be sent down to Nigerian from Saturday Via Normal Shipping. This goes to say y[b]ou can visit their office from upper week to check in for your missing goods[/b] 3. WEIGHT Discrepancy: I was made to know that the issue of weight discrepancy between is due to difference in scale type. Most Sellers use the Non-Digital Scale (Kitchen type of scale used for selling sugar in china ), while NonnyKings/ Airlines use the digital scale. Now the kitchen scale does not give accurate weight like the Digital scale. To address this issue, a digital scale has been acquired for the Nigerian office. This goes to say that anyone who have good with Nonnykings will be able to weigh his/her goods to ascertain the accurate weight before leaving their Nigerian office. Note!! The use of the scale at their Nigerian office will commence last week of November. NonnyKings wishes to apologies to everyone and appreciates your effort, feedback. He also solicited for your support by giving him feedback on where , or what you feel he his doing wrong.To show his heartfelt appreciation from the Month of December all importers will get a little souvenirs in return for patronizing NonnyKings. Also the best customers for the year will be awarded. [size=20pt]“Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.”[/size]― Marilyn Suttle [size=20pt] "We all need people who will give us feedback. That's how we improve"[/size] -Bill Gates Thanks and good bye Ymodulus ***** Nairaland Customer Care thread in View, by tomorrow conclusion on this should be reached. ******* 2 Likes 1 Share |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by godoluwa(m): 9:36pm On Nov 13, 2014 |
GUD JOB @YMODULUS |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by lifestyle1(m): 9:50pm On Nov 13, 2014 |
Ymodulus: More like chatting with a computer.. As successful as ACCESS bank is they still call me occasionally to know how i am doing and encourage me to save with their bank. 3 Likes |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by Ymodulus: 9:54pm On Nov 13, 2014 |
lifestyle1: Access bank calls me too. However sir, you cant compare the no of customer care at Access Bank to One Man. Trust me if you have to reply chats of over 70 a day you will understand me. So lets give him a chance. |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by lcoral(f): 10:24pm On Nov 13, 2014 |
I want to ship items weighing up to 70kg. I need a shipping company from china that would give me discount. |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by roqrules04(m): 2:56am On Nov 14, 2014 |
Ymodulus: Bro, Judy should also learn to pick her calls and reply whatsapp messages. |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by Thespecialone(m): 5:00am On Nov 14, 2014 |
Ymodulus please I sent you a very urgent message via our usual means of communication Thanks. |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by Ymodulus: 7:03am On Nov 14, 2014 |
Thespecialone: I just replied you. Please send me the Name on it via same means of communication |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by Eghosa1(m): 12:05pm On Nov 14, 2014 |
Ymodulus: Something is done at last. Commendable Buddy! Folks here Shipping with NonnyKings should begin to implement the solutions rendered and give feedback. |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by Thespecialone(m): 3:06pm On Nov 14, 2014 |
ISSUE RESOLVED Hi every one, I picked up my items this morning from Nonikings. Many thanks to Ymodulus for his part in resolving the issue. Micheal and I had a long conversation on phone and the issues I raised would not have come up if there was effective communication between us. As business men, Michael and I have amicably resolved our differences. Going forward, I wish to reiterate the new format for communicating with Michael be adhered to for best results. Happy importation. 2 Likes |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by initialize(m): 7:53pm On Nov 14, 2014 |
So importers fit blow grammar like this? Chai!!! Nonikings ears go dey resound like for where e dey... I pity am. I greet una o! 2 Likes |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by mrsage(m): 2:00am On Nov 15, 2014 |
Very educative |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by gen2lpatty(m): 3:27pm On Nov 15, 2014 |
Greetings to you all I am Patrick. I work and live in Enugu. I am a newbie and an amateur to this business. I really love venture in this business as a secondary income. The thing is that I don't know where to start or how to go about it. I need help with tutorial. Ymodulus, ebh12, the special one, and others please help out. I'd appreciate if u guys can drop me your what's app line or add me with ,08064510586. Thanks a lot and God bless. Happy weekens 1 Like |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by qualityimports(m): 4:44pm On Nov 15, 2014 |
FINALLY. Hello all, Just to mention that i also got my 16weeks delayed/lost/denied goods today from Nonnykings finally after all the ridiculous experience with Micheal and Judy but i must confess that most of the goods dleayed or that has issues are not really the faults or doings of Nonnykings, its simply cos over 90% of the goods i saw there today that were in that category in a sack labelled as "GOODS WITH ISSUES" ( I had to search for my goods myself as the work load, and carrying heavy boxes was too much for the lady attending to people) were because 1. Sellers did not write the name of buyers on them. 2. Either they wrote but it was in Chinese including address 3. The ink used in writing on the package has faded out or cleaned off. Mine fell in number 1 category, my seller didnt write my name, just my number and company name on all boxes, but thank God Augusta knew my number and she then sent me a txt last night to come for my goods. MY THOUGHT I think Nonnykings wouldnt want to delibrately keep or slow down anyones business items for no just reason, so i guess we should try and be lenient with them. They also want to make money so they wont want to loose customers as well. Not rooting for them in anyway but just laying out what i saw today and giving my conclusion. MY ADVICE Every importer should pls INSTRUCT, INSTRUCT and INSTRUCT your seller to write your full details on your package with a PERMANENT marker. MY FEAR my fear is that, some ridiculous people might go to Nonny and claim goods that are not theirs as no information are on them and thereby cause some buyers to loose their goods and money. i might be wrong though, just my fear anyway! Thanks to Ymodulus and everyone who worked on making the goods come down to us. Good bless! 1 Like |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by danchuzzy(m): 4:53pm On Nov 15, 2014 |
Ymodulus: well done sir!! i am resident in port harcourt. do these people have offices in port harcourt too?? how does the empasized affect people outside the Lagos environs. |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by Ymodulus: 5:53pm On Nov 15, 2014 |
Thanks |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by shinaf: 6:02pm On Nov 15, 2014 |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by Ymodulus: 6:21pm On Nov 15, 2014 |
Alibaba Joint Group Importation Season 4 Registration on https://www.nairaland.com/1995691/alibaba-joint-group-importation-season#28029269 Don't miss out |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by eph12(m): 11:00pm On Nov 15, 2014 |
gen2lpatty:my contacts are on my signature. thanks. |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by EvangTimothy(m): 1:48pm On Nov 16, 2014 |
My Experience Btw ST. PATRICK AND NONNY KINGS: i have tested both company. I started with nonykings and they were very good until the lost my goods through waybill btw lagos and osha. Then i switched 2 st. Patrick and have been dancing skelewu |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by yokus(f): 1:54pm On Nov 16, 2014 |
Goodday my people, been a silent follower... its a shame of staff can ruin people business. So i decided to call St.Patrick to ask some questions like if they had a minimum kg and all. You need to see how rude the man was. He was like madam call the china number and hung up. He just left a terrible mark on St.patrick in my mind. that is terrible. Why is his number in their advert , if he cant answer simple questions or refer me to call someone else. Well its to bad. I will try somewhere else anyway. There are always road blocks but never give up. I called CJ and he was very simple, nice and answered all my questions well, i have read some negative things from people that used him though. Im confused sef. I am ready to ship right now but na who to trust not to dissappoint |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by yemi2plus(m): 2:22pm On Nov 16, 2014 |
yokus: That must be Emeka! |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by Thespecialone(m): 2:24pm On Nov 16, 2014 |
yemi2plus:maybe not. St Patricks' is using a very old sticker now that bears the name Uche. |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by godoluwa(m): 4:24pm On Nov 16, 2014 |
if u nid cheap new android fone dat has whatsapp, visit www.nairaland.com/brand-new-android-phone-n |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by Ymodulus: 5:36pm On Nov 16, 2014 |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by holyemmyjoe(m): 10:31pm On Nov 16, 2014 |
Una well done oh, Am a newbie in importation business. My first order was on wrist watches. I order ten of it. The shipping was free, the seller shipped it tru china post and the seller said it will take 20-40 for the goods to reach me but I dont know if they can send my order to my door step or I will have to go to lagos to claim it as the shipping is free. I also haven't been able to track it but the seller assured me that it will take 10 days before i can track it. It now 11 days, by tomorrow i will track it and see whats up. But if I was not able to track it, will you advice me to open dispute or still talk to the seller. This is my first time and I dont want to hear STORY FOR THE gods. THANKS. Regards. |
Re: Newly Found Shipping Agent For China Importers - Tested And Proven by yokus(f): 6:54am On Nov 17, 2014 |
Yemi and thespecialone what do you advice i do now. I wanted to use them for express cos of the review i got here, so i dont know, is there any other one i can use that communicate better. |
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