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My Challenges With Airtel! - Phones (4) - Nairaland

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Re: My Challenges With Airtel! by zeemore: 9:38am On Aug 04, 2014
TinVille: I'm yet to make contacts with the above advised contacts but less than 30 minutes ago, I received a call from a Staff of Airtel saying he was told to address my complaint.
After all apologies, he said data of 1GB had been assigned to me but I refused (cos that's not my problem). Upon request, I asked that the exact funds be returned to me while I initiate the plan myself and still have my call credit. Promised to call back and consulted his superiors (I guess).
...My Nairalanders, anything is possible in this day and age and never give up on what is yours. Figures don't lie and all you need is proof to back up claims then knowing what to do.
Thanks to the mods who contributed/moved this to the frontpage and for all those who took time to read and contribute as well.
The screenshot says the rest...

They finally reimbursed you. Lucky you! Stop using your android to subscribe for Airtel's Blackberry plans. They have now introduced cheap Android subscription plans, lest you go through the same experience again.
Re: My Challenges With Airtel! by ihedinobi2: 8:54pm On Aug 04, 2014
zeemore:

Look at his screen shots. It's an android device

I did. Honestly I didn't know that you could tell just by looking at screenshots. Do BB screenshots never look like that?
Re: My Challenges With Airtel! by zeemore: 10:29pm On Aug 05, 2014
ihedinobi2:

I did. Honestly I didn't know that you could tell just by looking at screenshots. Do BB screenshots never look like that?

Look carefully at the graphic interface, it's an android device, a Samsung for that matter.
Re: My Challenges With Airtel! by suleruka11: 3:22pm On Nov 03, 2014
Understanding the latest NCC Numbers: Subscriber Spike under Review

Recently, the Nigerian Communications Commission (NCC), the market regulator for the telecommunications industry published fresh statistics relating to the subscriber base of the various telecommunication outfits operating in the country.

According to the report published on the website of the NCC, MTN Nigeria as at end of June 2014 recorded total customer base of approx. 56million while GLO, AIRTEL and ETISALAT recorded 27million, 25.3million and 19million respectively. The market share analysis of the different network operators is as follows; MTN (44%), GLO (21.2%), AIRTEL (20%), ETISALAT (15%).

A deeper analysis of the result reveals some interesting scenarios. When the Q2 2014 result is compared with the Q1 2014 result, the growth rate of the companies subscriber base is as follows; MTN and AIRTEL recorded a negative growth of -1.75% and -0.78% respectively while GLOBACOM grew by +17.1 % and ETISALAT by +5.5 % over the previous quarter’s performance.


Why the Telco Numbers Matter!

The role of telecommunications in enhancing economic growth is highly important and can never be underestimated in terms of national development indices due to the intrinsic value it creates in terms of jobs, commerce, trade, social and community interactions, money exchange potentials, advocacy and enlightenment.


The rebased Nigerian economic GDP offers a more compelling insight into the value of the telcomms/ICT industry with a rebased GDP figures for 2013 (source: federal office of statistics) shows at N80.3 trillion ($510 billion); a 8.68% percent contribution to the Nigerian economy and an equivalent of N6.97 trillion ($44.3 billion) of the total rebased Gross Domestic Product (GDP) estimate.


Tele-density rate and GDP in Nigeria: It has been empirically established that an increase in tele-density rate has a positive proportionate impact on the nation’s GDP, Economic and social development. The Nigerian telecoms market exceeded all expectations by being the fastest growing market in the world.

In the light of the foregoing, the numbers generated by the Telcos offers more than a business or competitive activity milestone but an insight into consumer behaviour, citizen cluster, coverage and connectivity aggregates.

Thus, when the NCC releases these figures, it is imperative that business analysts and economists interrogate the milestones; and hopefully this Q2 2014 review opens a window into why it must be a part of the new normal and encourage Telcos and the regulator to engage in the discussion of these numbers.


The Market Regulator-Released Q2 2014 Results for the Telecommunication Sector

The NCC figures as indicated above would ordinarily follow a trend/pattern and exceptions explained to help stakeholders/publics understand what these numbers mean. A cursory review would focus on the growth of the market and the numbers but at some stage we should have numbers that are able to discern between multiple number holders and new numbers to enable it provide the correct measurement of citizen participation.

Beyond that, the numbers, further to a deeper analysis, should enable us determine trends and optimum market size for if we do not expect a dip when we have an up-coverage margin, we would end playing a simple numbers’ game.

Inferences and Observations from an Inquisition

To address this, a deeper analysis would require more information beyond that which is available. Be that as it may, an initial interrogation of the released results provides some interesting scenarios.

READ MORE HERE: http://www.proshareng.com/news/24532

ihedinobi2:

Bros, is the number only for Airtel issues? There are complaints about the other carriers too. What other numbers should anyone use for the others?

@enlarged text, Has anyone tried either of these or both?

1 Like

Re: My Challenges With Airtel! by suleruka11: 3:24pm On Nov 03, 2014
suleruka11:

Understanding the latest NCC Numbers: Subscriber Spike under Review

Recently, the Nigerian Communications Commission (NCC), the market regulator for the telecommunications industry published fresh statistics relating to the subscriber base of the various telecommunication outfits operating in the country.

According to the report published on the website of the NCC, MTN Nigeria as at end of June 2014 recorded total customer base of approx. 56million while GLO, AIRTEL and ETISALAT recorded 27million, 25.3million and 19million respectively. The market share analysis of the different network operators is as follows; MTN (44%), GLO (21.2%), AIRTEL (20%), ETISALAT (15%).

A deeper analysis of the result reveals some interesting scenarios. When the Q2 2014 result is compared with the Q1 2014 result, the growth rate of the companies subscriber base is as follows; MTN and AIRTEL recorded a negative growth of -1.75% and -0.78% respectively while GLOBACOM grew by +17.1 % and ETISALAT by +5.5 % over the previous quarter’s performance.


Why the Telco Numbers Matter!

The role of telecommunications in enhancing economic growth is highly important and can never be underestimated in terms of national development indices due to the intrinsic value it creates in terms of jobs, commerce, trade, social and community interactions, money exchange potentials, advocacy and enlightenment.


The rebased Nigerian economic GDP offers a more compelling insight into the value of the telcomms/ICT industry with a rebased GDP figures for 2013 (source: federal office of statistics) shows at N80.3 trillion ($510 billion); a 8.68% percent contribution to the Nigerian economy and an equivalent of N6.97 trillion ($44.3 billion) of the total rebased Gross Domestic Product (GDP) estimate.


Tele-density rate and GDP in Nigeria: It has been empirically established that an increase in tele-density rate has a positive proportionate impact on the nation’s GDP, Economic and social development. The Nigerian telecoms market exceeded all expectations by being the fastest growing market in the world.

In the light of the foregoing, the numbers generated by the Telcos offers more than a business or competitive activity milestone but an insight into consumer behaviour, citizen cluster, coverage and connectivity aggregates.

Thus, when the NCC releases these figures, it is imperative that business analysts and economists interrogate the milestones; and hopefully this Q2 2014 review opens a window into why it must be a part of the new normal and encourage Telcos and the regulator to engage in the discussion of these numbers.


The Market Regulator-Released Q2 2014 Results for the Telecommunication Sector

The NCC figures as indicated above would ordinarily follow a trend/pattern and exceptions explained to help stakeholders/publics understand what these numbers mean. A cursory review would focus on the growth of the market and the numbers but at some stage we should have numbers that are able to discern between multiple number holders and new numbers to enable it provide the correct measurement of citizen participation.

Beyond that, the numbers, further to a deeper analysis, should enable us determine trends and optimum market size for if we do not expect a dip when we have an up-coverage margin, we would end playing a simple numbers’ game.

Inferences and Observations from an Inquisition

To address this, a deeper analysis would require more information beyond that which is available. Be that as it may, an initial interrogation of the released results provides some interesting scenarios.

READ MORE HERE: http://www.proshareng.com/news/24532

YES
Re: My Challenges With Airtel! by Konyebushie: 3:55pm On Nov 05, 2014
They should be Investigated ...............
suleruka11:
YES
Re: My Challenges With Airtel! by lekzzydo(m): 4:09pm On Nov 05, 2014
and some one will say using cheat is a sin b4 God

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