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Android Devices Software Related Problems Solved Here: Ask Your Questions - Phones (34) - Nairaland

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Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by Abuklaw(m): 10:08pm On Sep 01, 2015
Karmanaut:

Tried charging it?
What does it show?
Tried replacing the battery?
By 'refusing to boot' do you mean it doesn't come on at all?
Or is it stuck in a bootloop?
it will turn on when powered on but will just struck at gionee display.

I heard that it needs complete flashing.

1 Like

Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by Nobody: 10:12pm On Sep 01, 2015
Abuklaw:
it will turn on when powered on but will just struck at gionee display.

I heard that it needs complete flashing.
Maybe not.
Boot into recovery and factory reset.
See if it works.
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by Abuklaw(m): 10:51pm On Sep 01, 2015
Karmanaut:

Maybe not.
Boot into recovery and factory reset.
See if it works.
I have done that but to no avail. what is the last solution bro
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by queenfav(f): 11:06pm On Sep 01, 2015
Karmanaut:


Boot into safe mode and see if it persists.
It might be caused by an installed app, or factory reset again. See if it persists with no third party app installed.
Does it overheat? Some devices turn off when they overheat to prevent damages to the internal components.

thanks a lot..since yesterday it hasn't restarted.I think its when I use it while plugged in to charge, that it goes off randomly.I wil still observe it sha.Meanehile,I wiped cache data in recovery mode.,heard it fixes most andriod software issues
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by Nobody: 11:10pm On Sep 01, 2015
Abuklaw:
I have done that but to no avail. what is the last solution bro
Flash stock Rom then.
If you're not confident of doing it yourself then give it to a reputable phone engineer.
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by saibinc(m): 4:13am On Sep 02, 2015
junedraza:


1. Thanks I do have Airdroid but it's a free version. I can copy from pc to phone but copying files from phone to pc is not working. Is it that only paid version have option for copy from phone to pc?
-

2. I used flashfire to flash the rom. I am trying to download but play store keeps crashing & i downloaded apk file and tried to install the file but it stucks on "installing", probably because of play services error.
It is recommended that you flash custom ROM on it using custom recovery. You may use either CMW or TWRP recovery. CM recovery is not available for Samsung Galaxy S6 at this moment.

3. How I can install another custom ROM?
Check here: How to Flash Custom ROM On Samsung Galaxy S6
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by saibinc(m): 4:16am On Sep 02, 2015
bossricky:


thanks I will do that but if I may ask. what caused this problem . I don't think its virus or any app cos it's only preloaded apps I have
Most similar Tecno phones develop such problems. L6, H6, H5 amongst others. I believe it it's bug that Tecno have to fix on their coming batches.
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by Carlcaresophia: 8:33am On Sep 02, 2015
bossricky:


I live in festac Lagos
Hello, below please find our contact info of service center in Lagos. Our colleagues there will try to help you with the phone problem. Thank you!

No.77, Opebi Road, Ikeja , Lagos State , Nigeria +23480022752273/08138615848
Digital Square,2nd Floor,No.20,Obafemi Awolowo Way, Ikeja, Lagos State, Nigeria +2349036003533
No 55,kofo, abayomi avenue, apapa, Lagos State, Nigeria +2348091339530
1205,Ahmodu Ojikutu Street, Off Bishop Oluwole Street, Victoria island, Lagos State , Nigeria +2348066153123/9039209279
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by Abuklaw(m): 12:47pm On Sep 02, 2015
Karmanaut:

Flash stock Rom then.
If you're not confident of doing it yourself then give it to a reputable phone engineer.
okay, I will try to do it myself. i have seen somewhere i can download it but it's jb not kitkat
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by Nobody: 8:11pm On Sep 02, 2015
Abuklaw:
okay, I will try to do it myself. i have seen somewhere i can download it but it's jb not kitkat
Good luck.
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by JewelDiamond(f): 8:39pm On Sep 02, 2015
bossricky:
hello pls guys my tecno h7 cannot pick calls. each
time I try to pick a call it says "sorry the process
com.android.phone has stopped. pleas who has any
ideas on how I can stop this abnormality? ps -the
phone is a new one about three weeks old. thanks
Go to settings ..accessibility .... Battery control .. Off. Once it is on u cannot pick call. The problem is that after a short time, it will automatically switch on. So u will keep on switching it off to be able to pick call.
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by JewelDiamond(f): 8:40pm On Sep 02, 2015
bossricky:
hello pls guys my tecno h7 cannot pick calls. each
time I try to pick a call it says "sorry the process
com.android.phone has stopped. pleas who has any
ideas on how I can stop this abnormality? ps -the
phone is a new one about three weeks old. thanks
bossricky:
hello pls guys my tecno h7 cannot pick calls. each
time I try to pick a call it says "sorry the process
com.android.phone has stopped. pleas who has any
ideas on how I can stop this abnormality? ps -the
phone is a new one about three weeks old. thanks
Go to settings ..accessibility .... Battery control .. Off. Once it is on u cannot pick call. The problem is that after a short time, it will automatically switch on. So u will keep on switching it off to be able to pick call.
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by JewelDiamond(f): 10:05pm On Sep 02, 2015
[quote author=bossricky post=37609707]

thanks but I couldn't find the battery control stuff. re u sure d method is for tecno h7[/quote Yes I use the phone . When u click on accessibility, d first option is battery control. Follow this- settings - all- accessibility - battery control
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by Therock5555(m): 10:52pm On Sep 02, 2015
Good evening y'all , biko I need una help.

my tecno m3 fell into my bathing water, I quickly removed the ba3 and cleaned what I could before rushing the phone to the market for servicing.

when the phone finally came on. it kept writing "your charger is over voltage please disconnect the charger" I tried charging but it showed no signs of charging.


I have flashed the phone, changed both charging pot and acid abi na icing but to no avail. please gurus in the house is there any hope for me.

I can't even play games nor watch videos because it keeps blinking on and off like I am the one offing the phone light and putting it on again. I'm really frustrated here.



PS. the phone is rooted and I have never opened it before the said event happened
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by Temmydeco: 3:40am On Sep 03, 2015
pls..I need help
I have a docomo f-08d
I need to know how to scrrenshot on it
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by JewelDiamond(f): 6:50am On Sep 03, 2015
bossricky:


still can't find it maybe u shld help me with a screenshot sorry for the stress

Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by Abuklaw(m): 6:25pm On Sep 04, 2015
Karmanaut:

Good luck.
I have downloaded it, flashed it but to no avail my bro
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by moshoodn(m): 12:44pm On Sep 07, 2015
Carlcaresophia:


Hello, as for the problem you mentioned,you can take your phone to our Carlcare Service Center, our technicians there will try to help you with it. If you need us send your address and hotline of our service center, please let us know the city and state you are living in now. Thank you!

Hi,

I just noticed that no apps are being listed in the accessibility on my Tecno 8h whereas same downloaded apps are listed on my other phone. Any help?
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by saibinc(m): 9:20am On Sep 08, 2015
Abuklaw:
I have downloaded it, flashed it but to no avail my bro
You probably didn't follow the due procedures. Can you bring it to my office at Computer Village, Ikeja. Or, visit my page here: How to Flash MTK Androids: Gionee, Tecno and Others for the complete guides on how to flash the phone.
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by Carlcaresophia: 11:09am On Sep 08, 2015
moshoodn:


Hi,

I just noticed that no apps are being listed in the accessibility on my Tecno 8h whereas same downloaded apps are listed on my other phone. Any help?
Hello, about this you can try to counsel with our Carlcare Service Center, our technicians there will check it for you. Thank you!
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by idros4real: 11:24am On Sep 08, 2015
Good mornig bro, please i had issue with my tecno p5. I was just playing game(candy crush) then my phone hanged and i try to remove the battery so that i could restart it but unfortunately the tecno stay still and never boot. So i tried to restore the phone through hard reset but it shows a sleeping robot with red triangle showing no command. Please how can i fix this phone. Thank you.
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by moshoodn(m): 2:23pm On Sep 08, 2015
Carlcaresophia:

Hello, about this you can try to counsel with our Carlcare Service Center, our technicians there will check it for you. Thank you!

Thats why i quoted you. I actually do not have any free time to go check out on them.

Kindly help.
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by Emmydrizzy(m): 5:05pm On Sep 08, 2015
guys pls help...water poured on my infinix hot note and now it just keeps booting....help someone pls cry
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by Carlcaresophia: 8:33am On Sep 09, 2015
moshoodn:


Thats why i quoted you. I actually do not have any free time to go check out on them.

Kindly help.
Hi Moshoodn, please let us know the city and state you are living in now. So that we can offer you contact information of our service center nearest to you. Thank you!
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by moshoodn(m): 9:14am On Sep 09, 2015
Carlcaresophia:

Hi Moshoodn, please let us know the city and state you are living in now. So that we can offer you contact information of our service center nearest to you. Thank you!
I stay in Lagos and i know all your service centres.. .

Time to go is just not there.
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by JustGuy(m): 7:30pm On Sep 09, 2015
Serenity22:
. It didn't work, ratherr it came back even after unistalling and disabling. have u taken urs to carlcare office?

Sorry I just saw this. No I didn't take it anywhere. I think your phone has CWM recovery on it. Download and flash the stock recovery image for the phone, unroot (if you later rooted it) and then try upgrading. It should work after that.
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by whatis1god(m): 3:27pm On Sep 15, 2015
saibinc:

Did you recently upgrade the phone? If yes, boot the phone to HBoot and tell me the version you see there.
If you don't know how to boot it to HBoot, visit this page: http://www.aryk.co/2015/08/how-to-flash-htc-android-devices.html

Hey! Broh
I haven't been online for a very long time now. Let me quickly use this medium to say my big thank you.
Though I haven't done anything about the phone but I must say an immense thanks for your concern.
So, these are the information I was able to retrieve.


Holiday pvt SHIP S-OFF RL

HBOOT-1.85.0029

OPENADSP-V.02.6.0.2226.00.0202

EMMC-BOOT


thanks in advance
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by whatis1god(m): 3:42pm On Sep 15, 2015
saibinc:

Did you recently upgrade the phone? If yes, boot the phone to HBoot and tell me the version you see there.
If you don't know how to boot it to HBoot, visit this page: http://www.aryk.co/2015/08/how-to-flash-htc-android-devices.html

PH39100 5VDC -----1A FCC ID:NM8PH39100 made in Taiwan
Re: Android Devices Software Related Problems Solved Here: Ask Your Questions by Itzneowizy(m): 5:59pm On Sep 15, 2015
please i want to upgrade my i hot note to 5.1 lollipop i have the rom.. ...but confused on what to do

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