there is no point giving out my unit number because like i said, I had to pay via the paypal promo which takes $20 off shipping cost, I have paid already but I ensured I didnt add more DVds to it to avoid gbese

shoptomydoor:
Hi Oniovolee,

Let's have your unit/order number to look into this.

Thanks.

i can assure you they will deliver your item to your doorstep as promised, you can bank on them when its comes to delivery of items as long as you follow the right processes involved, but the funny charge I was given on a DVD tape based on dimension makes no sense, it wasnt worth it at the end of the day

Mrlekan07034617:



What?? Just one DVD Tape for $31? That's really crazy, what if one want's to ship a single laptop? They will charge up to 100dolls I'm very sure.

I was about to change to this shipping company but this will be a U-turn for me.

shoptomydoor:
Hi Callysea,

We appreciate your feedback.
Thank you for choosing Shoptomydoor for your shopping and shipping needs.

Hello Nduka, I'm very new with this process, about making use of your service but found something confusing, just want to know, how long will it take items bought from aliexpress to arrive my China address

Dear STMD/Nduka,

I paid for my items in your warehouse thru paypal and the money has been already deducted and paypal sent me a receipt but this morning, I got a mail from you informing me that my free 21 days has just 3 days left. I logged back in and saw that the items that I paid for them to be shipped are still showing in the warehouse. Logged into my Paypal and saw that the payment I made is yet to be claimed.

Kindly look into this please.

Henry
Unit NG17341

Hi Adaoweri,

Thank you for contacting us. Delivery from seller/merchant to our china warehouse is dependent on the seller/merchant. Please confirm that as delivery time frame differs. Most likely the information is made available as you make your purchases.

We appreciate your business.

Adaowerri111:


Hello Nduka, I'm very new with this process, about making use of your service but found something confusing, just want to know, how long will it take items bought from aliexpress to arrive my China address

shoptomydoor:
Hi Adaoweri,

Thank you for contacting us. Delivery from seller/merchant to our china warehouse is dependent on the seller/merchant. Please confirm that as delivery time frame differs. Most likely the information is made available as you make your purchases.

We appreciate your business.

thanks you very much for rrsponding ...i was already talking to one kayode,is he your partner?? He made a very good explanation and also a better alternative, still skeptical sha, you know our dear country na

Hi Adaowerri,

To confirm any information given to you please call 0700 800 8000 or email: conatct@shoptomydoor.com.

Thank you.

Adaowerri111:
thanks you very much for rrsponding ...i was already talking to one kayode,is he your partner?? He made a very good explanation and also a better alternative, still skeptical sha, you know our dear country na

Stormyboss:
I can't take this anymore and i wont advise anybody to make use of this company, I received a shipment on the 11-10-2015 (Delivery 6) of an item i don't need i told STMD to remove the package from my warehouse, i called over 3 times to get Delivery 6 removed from my warehouse on 12-01-2015 STMD Started charging me daily for over stay of the item in my warehouse, Later on 12-22-2015 i got another package delivered to my warehouse, STMD intentionally merged the 2 packages (Delivery 6 and Delivery 9) and started charging me for overstay on both items, i called the customer care again and told them i need the Deliveries Split-ed so i can pay for Delivery 9 alone since they have refused to remove delivery 6 from my warehouse, they customer care agent finally removed delivery 6 from my warehouse but till date i am still billed for over-stay on delivery 9... You can imagine me paying 152 usd for storage charge on an item of 800 usd. my bill keeps increasing daily and i can't take this anymore.... HOW CAN I PAY A TOTAL OF N115,000 ON AN ITEM OF N248,000 how do they expect me to sell it and make profit THIS IS MY TENTH TIME OF USING STMD TO SHIP ITEMS AND I CAN NEVER VOUCH FOR THEM... ANYBODY USING THIS COMPANY FOR BUSINESS IS DOING SO AT HIS/HER OWN RISK.. AM SO DISAPPOINTED IN STMD

you can imagine STMD and Nduka just ignored y post this is the bad customer service we are talking about, u love receiving praise and never want to hear criticisms

STMD n Nduka...people warned me not 2 use ya service but u assured me all will b fine..i bought a rosary 4rm amazon 4 N3728.80 and u guys wanna collect N9511.60 to bring it??...is dis d way u act? Shipment #96602

Secondly, a pair of shoe 4rm China cost N7887.6 n u charging me N13,654.36 to ship (Standard shipping) .....Abeg look in2 dis as dis is my 1st time...Prove people wrong n reverse dis outrageous charges. Shipment #96761

Can someone please suggest a better shipping company for me please? With the kind of complains here about these guys I don't think I can use them. Good experience seems to be one in ten. There's so much complain about insincerity of these guys when costing a package. I doubt I'll fall in the category of the 'ones' who have a good experience with them. Someone should please suggest a better & affordable shipping company for me please. Thank you.

samuelson06:
Can someone please suggest a better shipping company for me please? With the kind of complains here about these guys I don't think I can use them. Good experience seems to be one in ten. There's so much complain about insincerity of these guys when costing a package. I doubt I'll fall in the category of the 'ones' who have a good experience with them. Someone should please suggest a better & affordable shipping company for me please. Thank you.

Check out adeloveshipping.com

lordkay10:
Check out adeloveshipping.com

No. But thanks.

Oniovolee:
i can assure you they will deliver your item to your doorstep as promised, you can bank on them when its comes to delivery of items as long as you follow the right processes involved, but the funny charge I was given on a DVD tape based on dimension makes no sense, it wasnt worth it at the end of the day

They are unnecessarily expensive. More expensive than if the shop had shipped it to me directly. How can you charge me over $130 for only 10 tops and 1 sandal? They are a scam. BIG THIEVES.

Their PRO who used to respond to every complaint seem to have given up hence he's not showing up here anymore to defend his company. Is this evidence that they are not up to the task?

Tigress1960:
They are unnecessarily expensive. More expensive than if the shop had shipped it to me directly. How can you charge me over $130 for only 10 tops and 1 sandal? They are a scam. BIG THIEVES.

i personally think that shoptomydoor means well for her teeming customers, I believe that what they do is commendable judging from how they ship and deliver, however, there is an urgent need for them to look into cases of how they charge for shipping which is mostly blamed on dimension. They might give you a 32 dollar fee for goods you bought for nine dollars, truth be told, such exorbitant fee will discourage more and more clients, guys at shoptomydoor please have a rethink, your charges for cheap items are way too high

Tigress1960:
They are unnecessarily expensive. More expensive than if the shop had shipped it to me directly. How can you charge me over $130 for only 10 tops and 1 sandal? They are a scam. BIG THIEVES.

Have used them severally. They'll deliver your items but their charges are quite unreasonable and way too exorbitant.

samuelson06:
Can someone please suggest a better shipping company for me please? With the kind of complains here about these guys I don't think I can use them. Good experience seems to be one in ten. There's so much complain about insincerity of these guys when costing a package. I doubt I'll fall in the category of the 'ones' who have a good experience with them. Someone should please suggest a better & affordable shipping company for me please. Thank you.

check my signature for details...

Hi Oniovolee,

We appreciate your interest in our services and your genuine feedback to better improve our service.
However, for cheap or items that a really little priced, there is really nothing we can do on the shipping rate which has fixed cost irrespective of the size or amount used in purchasing it, that must be paid to the air line.

Shoptomydoor has designed a platform that helps to cushion that, and as such you can shop more to save more using our consolidated shipping service, hence the fixed rate on shipping is virtually invincible, as that will be spread across all items you are shipping once consolidated.
Again, our rates if you would take out time to compare with other major shipping companies offering same service you will see that we save you over 80% on shipping, the least of which is about $4o per pound.

We do appreciate your patronage and look forward to doing more business with you. For help, enquiries, feedback and suggestions please send us a direct mail: contact@shoptomydoor.com.

Oniovolee:
i personally think that shoptomydoor means well for her teeming customers, I believe that what they do is commendable judging from how they ship and deliver, however, there is an urgent need for them to look into cases of how they charge for shipping which is mostly blamed on dimension. They might give you a 32 dollar fee for goods you bought for nine dollars, truth be told, such exorbitant fee will discourage more and more clients, guys at shoptomydoor please have a rethink, your charges for cheap items are way too high

HI Stormyboss,

Please send your enquiries or complaint to contact@shoptomydoor.com or call 0700 800 8000.

Thank you.

Stormyboss:



you can imagine STMD and Nduka just ignored y post this is the bad customer service we are talking about, u love receiving praise and never want to hear criticisms

Hi Tigress.

Can we have your order or details? We would like to look into this.

Thanks.

Tigress1960:
They are unnecessarily expensive. More expensive than if the shop had shipped it to me directly. How can you charge me over $130 for only 10 tops and 1 sandal? They are a scam. BIG THIEVES.

Hi Adaowerri.

Thank you for contacting us. The shipping time frame from the merchant to our warehouse is to be determined by the merchant as it varies. Please contact your merchant. For further enquiries about how we work, please call 0700 800 8000 or email: contact@shoptomydoor.

Adaowerri111:


Hello Nduka, I'm very new with this process, about making use of your service but found something confusing, just want to know, how long will it take items bought from aliexpress to arrive my China address

shoptomydoor:


Hello Smokey,
Shoptomydoor - UNIT 32536 comes after the 12011 Westbrae Parkway. For a faster response please call 0700 800 8000.

Thank you.

how do i ship with you guys?

Hi Ups101,

Thank you for contacting us. We can definitely help with your shopping and shipping needs from USA, UK and China.
First, register free on shoptomydoor.com to get your free assigned USA, UK and China warehouse addresses. Then you can start shopping immediately like a resident while ship and delivery stress free all your purchases to your door. For more enquiries call us on 0700 800 8000 or email: contact@shoptomydoor.com.

Ups01:


how do i ship with you guys?

shoptomydoor:
Hi Ups101,

Thank you for contacting us. We can definitely help with your shopping and shipping needs from USA, UK and China.
First, register free on shoptomydoor.com to get your free assigned USA, UK and China warehouse addresses. Then you can start shopping immediately like a resident while ship and delivery stress free all your purchases to your door. For more enquiries call us on 0700 800 8000 or email: contact@shoptomydoor.com.

I already signed up,

if i order and and send my goods to you in the US for transportation to Nigeria, how will you acknowledge that you have received the goods?
how much would you charge for 5lbs of cargo?
how do i pay? through webpay or mastercard?

Pls anticipating a response ASAP!

Hi Ups01,

We appreciate your joining over 100 000 customers in Nigeria to enjoy our stress free shopping and shipping experience from USA, UK and China.
First, once your merchant sends your purchases to your assigned warehouse address, we will recieve it on your behalf, update your warehouse and notify you via SMS and email. You can then log in to your account and make payment for your shipping to Nigeria. Once we receive that, we will ship out your goods and deliver to your door.
Kindly note that payment can be made using your VISA, MasterCard or Verve and PayPal account. For more informatio call 0700 800 8000 or email: contact@shoptomydoor.com.

Ups01:


I already signed up,

if i order and and send my goods to you in the US for transportation to Nigeria, how will you acknowledge that you have received the goods?
how much would you charge for 5lbs of cargo?
how do i pay? through webpay or mastercard?

Pls anticipating a response ASAP!

Dear Shoptomydoor,

I have requested since December 30, 2016 the the shipment number #90504 be discarded from my account. This was long before the 21 day expiry because i found no use for it anymore. Despite several request, appeal and phone calls, the item still remains in my account.

Now i want to ship items to my account but cannot do so because the item you left will be calculated with the new purchase.

I am tired and confused! How else should i place this request

xtremeidea:
Dear Shoptomydoor,

I have requested since December 30, 2016 the the shipment number #90504 be discarded from my account. This was long before the 21 day expiry because i found no use for it anymore. Despite several request, appeal and phone calls, the item still remains in my account.

Now i want to ship items to my account but cannot do so because the item you left will be calculated with the new purchase.

I am tired and confused! How else should i place this request

Lol....very simple, just open a new account

Can I use your office number "+1 8883159027" for a US purchase on Amazon?

Hi Xremeida,


Kindly note that the items in your warehouse have been removed as requested.
Please log in to your warehuse to verify this.
For help or enquiries please always send your emails to contact@shoptomydoor.com and for a faster response you call 0700 800 8000.


Thanks.

xtremeidea:
Dear Shoptomydoor,

I have requested since December 30, 2016 the the shipment number #90504 be discarded from my account. This was long before the 21 day expiry because i found no use for it anymore. Despite several request, appeal and phone calls, the item still remains in my account.

Now i want to ship items to my account but cannot do so because the item you left will be calculated with the new purchase.

I am tired and confused! How else should i place this request

shoptomydoor:
Hi Xremeida,


Kindly note that the items in yiur warehouse have been removed as requested.
Please log in to your warehuse to verify this.
For help or enquiries please always send your emails to contact@shoptomydoor.com and for a faster response you call 0700 800 8000.


Thanks.

Thanks a lot for your response.

I confirm it has been deleted and will continue to used this account.

Many thanks!

Cheers!

Hi Xtremeidea.

Thank you for your feedback. We appreciate doing business with you.
For enquiries please always send us a direct mail via contact@shoptomydoor.com, Twitter or Facebook for a faster response call 0700 800 8000 (Nig)/ +1 888 315 9027 (USA).

xtremeidea:


Thanks a lot for your response.

I confirm it has been deleted and will continue to used this account.

Many thanks!

Cheers!

Hi Xtremeidea,

It is advisable you use your direct line when shopping on any online store.

Thanks.

xtremeidea:
Can I use your office number "+1 8883159027" for a US purchase on Amazon?