Hey,

I'm having a problem with my laptop. Whenever I try to log in the icons don't appear and basically it just won't function (it's frozen). I've been trying to re-start it but even the "Turn Off Computer" menu buttons won't appear. I've tried turning it off, removed the battery, reconnected it and started it up again but the result's still the same (and the screen just keeps getting fuzzier).

I'm not exactly the most computer tech savvy person either so it's really becoming very irksome. I'm thinking that the problem may have stemmed from the other day when I was trying to save some files on a floppy disk and the damn program wouldn't respond and ended up "hanging".

It would be a huge relief if someone could point me to the right direction on what to do.

Thanks in advance,

Ella

Hmmm, a damsel in distress . . . Don't worry love, the men are on their way to solve your "true" problem.

try using safe mode to boot it.

hey

i can sense that the problem of ur laptop is simple the case of a strong virus or worms. i guess the best option for u is to format the system and re-install the operating system if u dont mind, but u can first try an antivirus software such as panda or avg to disinfect 1st, if this doesnt work, then u have to format and re-install d laptop.

see ya

Try installing an AVG antivirus

Send it to me thru UPS or fedex, i can help you out. But i'm in kaduna sha, do you mind?? I know say you go dey fear.