3face:
plz help, the phone is just 3 days old.

I think you ought to visit the nearest Carl care point...

3face:
plz help, the phone is just 3 days old.

U will have to do a wipe of your phone, this how to do it

After powering up your phone, it shows the smart phone logo hold down the down button, it will take you the factory mode of your phone, use volume button to scroll down or up and select clear emcc, that should really help

3face:
plz help, the phone is just 3 days old.

I think you ought to visit the nearest Carl care point..