hmmmm! mtn is at it again. this is my story. i had 150naira on my phone before i dashed in an atm outlet. after collecting some money i decided to recharge through vtu. i recharged 400naira making a total of 550naira on my phone. i did not make any call or even send a text msg. when i got the office around 7.30am i removed my battery for a charge because i have a bad charging pot. at about 11am i fix my battery and switched on my phone. i decided to make a call but to my greatest surprise mtn has swooped all my airtime. i called the first call agent and she told me my account is yet to be updated in their system, i was furious i called the second call agent, this time the idiot said that at about 9am i browse with my line and the total cost of my browsing was 550naira. i called another and she told me i should bear with them that they will forward the case to the appropriate body. that is the end of my 550naira. well i dont blame mtn but i blame the other network providers that refuse bring down the pride of mtn.

onoerime:
hmmmm! mtn is at it again. this is my story. i had 150naira on my phone before i dashed in an atm outlet. after collecting some money i decided to recharge through vtu. i recharged 400naira making a total of 550naira on my phone. i did not make any call or even send a text msg. when i got the office around 7.30am i removed my battery for a charge because i have a bad charging pot. at about 11am i fix my battery and switched on my phone. i decided to make a call but to my greatest surprise mtn has swooped all my airtime. i called the first call agent and she told me my account is yet to be updated in their system, i was furious i called the second call agent, this time the idiot said that at about 9am i browse with my line and the total cost of my browsing was 550naira. i called another and she told me i should bear with them that they will forward the case to the appropriate body. that is the end of my 550naira. well i dont blame mtn but i blame the other network providers that refuse bring down the pride of mtn.

sowie

It's their season of surprises... , =)

Mtn na confirm theif na, who no know?

let's sue them

Welcome to MTN

OP sorry.

That's emptyhen for you.
I guess your data was exhausted & emptyhen found awoof credit on your phone & they did the needful.

Sorry

Nna no be only you ooo.... I don dey wait patiently for the next time wey dem go do me that thing again,hmmm... all their call agent for all the language options go hear from me.


Imagine, now if I dey house i no dey fit browse.

@ OP The simple question is did you browsed or not? is your phone data enabled do you have an active data bundle?
before you start telling irrelevant story of how you recharged with ATM or VTU...
Most of us dont know what is called a smart phone, we just join them to say one network provider is a thief or 419.
I am not supporting any service provider in anyway, I just like people to be rational.