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My Dell Laptop Battery Is Not Increasing While Charging. Pls Help - Computers - Nairaland

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My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by brightlomo(m): 10:21pm On Dec 27, 2014
pls my dell laptop is working well b4 the HDD crash. and i
change HDD perfectly. but wen I finish installed window 8
wit other software there is no problem. then I shurt it
down. after sometimes I on it again hoping to charge d
battery and continue using it. then I discover dt my
battery is charging but not increasing. pls wht could cos
dis. pls help me oo
Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by emmyvet(m): 10:32pm On Dec 27, 2014
brightlomo:
pls my dell laptop is working well b4 the HDD crash. and i
change HDD perfectly. but wen I finish installed window 8
wit other software there is no problem. then I shurt it
down. after sometimes I on it again hoping to charge d
battery and continue using it. then I discover dt my
battery is charging but not increasing. pls wht could cos
dis. pls help me oo
Sorry for that,
Unplug the charger from the socket, shut the laptop down and remove the battery.
Put back the battery and plug the charger again and see what happens.
If the problem persists try using the charger on another laptop.
Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by Amthol(m): 10:33pm On Dec 27, 2014
i wil hv to ask u some question which will serve as a guide to tell u what to do

did u notice any change in your battery or charger?
Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by brightlomo(m): 10:35pm On Dec 27, 2014
emmyvet:

Sorry for that,
Unplug the charger from the socket, shut the laptop down and remove the battery.
Put back the battery and plug the charger again and see what happens.
If the problem persists try using the charger on another laptop.
thanks. but hvtry it also but still d same thing
Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by brightlomo(m): 10:36pm On Dec 27, 2014
Amthol:
i wil hv to ask u some question which will serve as a guide to tell u what to do

did u notice any change in your battery or charger?
no change at all
Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by brightlomo(m): 10:37pm On Dec 27, 2014
Amthol:
i wil hv to ask u some question which will serve as a guide to tell u what to do

did u notice any change in your battery or charger?
no change at all cos I'm d one that service it myself
Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by emmyvet(m): 10:41pm On Dec 27, 2014
brightlomo:
thanks. but hvtry it also but still d same thing
brightlomo:
no change at all cos I'm d one that service it myself
That means there maybe a drop/increase in the voltage the charger supplies.
Is the charger connected in a stabilizer? if yes try connecting direct and see what happens.
Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by Amthol(m): 10:44pm On Dec 27, 2014
ok
i want you to check both the batterey, d back of d system and d charger if their power supply ang input i mean voltage requirement is same
Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by brightlomo(m): 10:50pm On Dec 27, 2014
emmyvet:


That means there maybe a drop/increase in the voltage the charger supplies.
Is the charger connected in a stabilizer? if yes try connecting direct and see what happens.
I'm using direct current to charge it but still d same
Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by brightlomo(m): 10:53pm On Dec 27, 2014
Amthol:
ok
i want you to check both the batterey, d back of d system and d charger if their power supply ang input i mean voltage requirement is same
yes they d same 19v each. and hv been using the to charge it perfectly b4 HDD issue come up
Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by Amthol(m): 10:59pm On Dec 27, 2014
In my own opinion the prob might b serious
before i can offer any professional advise i wil hv to see it
so i might not be able to comment further but let see other comments
Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by brightlomo(m): 11:03pm On Dec 27, 2014
Amthol:
In my own opinion the prob might b serious
before i can offer any professional advise i wil hv to see it
so i might not be able to comment further but let see other comments
thank u bro. I appreciate you. more solution pls.

1 Like

Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by Lexusgs430: 12:40am On Dec 28, 2014
When you hoover the mouse over the battery icon, does it state plugged in but not charging ? When you re-installed your hard drive, did you re-install all system drivers ?
Log unto dell.com, go into support,home,and run an auto diagnosis on your system. It would prompt you to download detect.exe, the system would run an auto-detect to check if all your drivers are up to date or any missing drivers.
While on dell.com, navigate to driver downloads and check what system drivers would be beneficial to you.
Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by Lexusgs430: 12:41am On Dec 28, 2014
brightlomo:
pls my dell laptop is working well b4 the HDD crash. and i
change HDD perfectly. but wen I finish installed window 8
wit other software there is no problem. then I shurt it
down. after sometimes I on it again hoping to charge d
battery and continue using it. then I discover dt my
battery is charging but not increasing. pls wht could cos
dis. pls help me oo

Installing windows 8, does not install all system drivers. Your BIOS driver could be out of date etc etc etc

1 Like

Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by emmyvet(m): 2:11am On Dec 28, 2014
brightlomo:
I'm using direct current to charge it but still d same
You need to see a pro to handle this, the problem maybe from the newly installed OS

1 Like

Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by brightlomo(m): 7:20am On Dec 28, 2014
Lexusgs430:
When you hoover the mouse over the battery icon, does it state plugged in but not charging ? When you re-installed your hard drive, did you re-install all system drivers ?
Log unto dell.com, go into support,home,and run an auto diagnosis on your system. It would prompt you to download detect.exe, the system would run an auto-detect to check if all your drivers are up to date or any missing drivers.
While on dell.com, navigate to driver downloads and check what system drivers would be beneficial to you.
when I plug the charger is shows plug in charging. but only that the percentage is not increasing. I will try follow ur process
Re: My Dell Laptop Battery Is Not Increasing While Charging. Pls Help by shawlxAk(m): 8:23am On Dec 28, 2014
brightlomo:
pls my dell laptop is working well b4 the HDD crash. and i
change HDD perfectly. but wen I finish installed window 8
wit other software there is no problem. then I shurt it
down. after sometimes I on it again hoping to charge d
battery and continue using it. then I discover dt my
battery is charging but not increasing. pls wht could cos
dis. pls help me oo

Test with another compatible battery & AC adapter, and see if the problem persists. If yes, proceed to the laptop manufacturer's official website, download & install a BIOS update.

1 Like

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