Are you a fresh graduate, with good communication and interpersonal skills, and interested in working as a customer service officer in a dry-cleaning and laundry outfit…

Job description:
• Communicate courteously with customers with telephone, email, letter and face to face
• Investigate and solve customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants
• Handle customer complaints or any major incidents, such as a security issue etc
• keep accurate records of discussions or correspondence with customers
• Analyze statistics or other data to determine the level of customer service your organization is providing
• Develop customer service procedures, policies and standards for your organization or department
• Meet with other managers to discuss possible improvements to customer service
• Involve in staff recruitment and appraisals
•Train staff to deliver a high standard of customer service
• keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses
• Other responsibility will be assign by management from time to time

Preferred skills
• Very confident, strong communication skills (Oral and written)
• Good Knowledge of Word, Excel and PowerPoint and other relevant software
• Strong business planning skills.


Come in to our office for an Open day Interview:

Date: Tuesday 3rd February, 2015

Venue: JobMag Centre 254, Herbert Macaulay way, Alagomeji busstop, Yaba Lagos

Time: 10am- 3pm

For further Enquiries
JobMag Centre,
254, Herbert Macaulay Way, Alagomeji, Yaba, Lagos.
08167490262