Job Role/Title:
Bakery Manager

Job Objectives:
Responsible for the standard, compliance and management of a production factory and to ensure that the factory’s business is a profitable venture and that the brand is more efficient and adequately focused on customer satisfaction and quality products.

Key Responsibilities:

Management
• Fully responsible for the end-to-end coordination and management of the bakery and ensure the achievement of all operational targets including but not limited to production, sales and P&L ownership
• Ensure protection of the company’s working capital at all times
• Responsible for managing company assets in assigned location, ensuring maximum up time from all assets and delivery of desired ROCE
• Accountable for Production Planning and problem troubleshooting in conjunction with production coordinator

Marketing
• Work with the team to defend the market share of Butterfield products within assigned territories, whilst also ensuring exceptional customer satisfaction and product/brand acceptance
• Coordination of customer management and development/maintenance of distribution channels aimed at ensuring 100% year round product availability

Reporting
• Responsible for prompt and accurate reporting within his business location -
(Monthly Reporting Sheet (MRS) to the COO, Business Analyst and Audit Department)
• Ensure full compliance with Oracle processes as defined for the business – Full update on all OM and OPM transactions, ensuring the accuracy and completeness of data on – line real time.
• Ensure reporting deadline for all documentations (financial and non-financials) are met

Inventory Management
• Plans and coordinate inventory levels required in the business to ensure seamless production schedule and availability of production inputs at all times
• Ensure full compliance with the company’s Inventory Management policy in his business

Team Leadership & People Management
• Responsible for managing, coaching, training and development of all employees within the bakery
• Work with HR to assure right manning levels within his business and guarantee staff productivity
• Manage performance of direct reports through an objective Performance Monitoring framework

Key Performance Indicators:
1. Financial Performance: - a. Actual Turnover vs. Budget
b. Actual EBITDA vs. Budget
c. Average vs. Theoretical Product Cost
2. Customer Care: - a. Average Customer Turnaround Time
b. Average Product purchase Value/Customer
3. Operations Compliance:- • Operations Effective Rating on OEv & Capacity Utilization
4. Subordinate Effectiveness:- • Productivity/Staff
5. Asset Availability:- • % Equipment up time
6. Data accuracy/completeness:- • Overall Data accuracy/completeness on Oracle
7. Cost Management: - • Average operational cost. (% Reduction in operational cost)
8. Inventory accuracy:- • Variance between system and physical count

Skills, Competencies and Requirements:
Functional Competencies/Requirements:
1) Bakery Science
2) Manufacturing Planning
3) Finance Literacy
4) Customer and Channel Management
5) Market Segmentation and Customer Targeting
6) Entrepreneurial
7) Result Oriented
Set Vision and Strategy
9) Facilitate cooperation and adaption
10) Empower others
11) Cost Management
12) Microsoft suite/Software

General Management Competencies/Requirements:
1) Analytical
2) Strong Oral and written Communication skills
3) Effective report writing
4) Excellent Oral and written communication
5) Strong influencing skills
6) Talent Management

Educational Qualifications/Experience:
1) Minimum of university degree or equivalent in any business discipline, food technology, science
2) Minimum of 6 years working experience in a similar role/ Industry

Desired Personal Attributes:
1) Integrity
2) Proactive self-starter
3) Logical Mind
4) Creative Imagination
5) Ability to work with all levels of management, build partnerships and teams
6) Highly organized and significant ability to multi-task effectively
7) Ability to cope with and work under pressure

Qualified candidates with required experience in bakery operations and management should forward their resume to hakeem@butterfield.com.ng

Location pls