We are one of the most respected brands, serving more than 200 countries and territories worldwide in express delivery service and logistics solutions. We seek qualified candidates to fill this role Department: Finance & Accounting Reports to: Country Finance Manager Summary: The Brokerage and Receivable Specialist is responsible to supervise the company’s overall credit collections and team members. The Credit Specialist is responsible for executing the company’s brokerage and receivable policies. This position also designs and implements various processes to improve cash flow and reduce receivables to corporate established benchmarks.
Responsibilities:
Supervise collections application functions for the company Lead, develop and train team of credit & collections application staff. Ability to research and reconcile remittance to AR balances efficiently Work with other departments to resolve and collect payment for disputed charges. Periodically review A/R reports and communicate collections issues to senior management. Work within the Company's credit policy, recommending changes as necessary to support sales growth and process improvement while limiting risk. Manage collection activities such as sending follow-up inquiries, negotiating with past due accounts, keeping track of receivables and referring accounts to collection agencies. Work with management team members to create new ways to successfully streamline Credit and Collection policies & processes. Train all Credit and Collection staff on the best practices, policies and procedures in Credit and Collections. Responsible for collection of past due customer invoices and weekly reporting of collection status to senior management Ability to work closely with sales operations to ensure credit and collection guidelines are adhered to and quickly resolve issues Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service and the Credit & Collections process and reduce collection cycle times (DSO). Continually assess team and processes. Design and implement process improvements to improve cash flow and minimize outstanding receivables to include system enhancements and implementation. Negotiate with customers to arrange payment plans or to provide additionally required documentation in order to facilitate payment of outstanding receivables. Evaluate accounts on an ongoing basis to determine subsequent actions up to and including referral of account to an outside collections agency.
Qualifications and Requirements:
Bachelors Degree in Business Administration, Accounting or Finance A minimum of 2years of experience in leading and managing a high revenue credit and collection unit. Demonstrated problem resolution skills Proficient in several MS Office application skills Excellent verbal and written communication skills Knowledge of basic business & accounting processes Attention to detail and excellent customer service skills Logistics and supply chain industry experience preferred Possess solid collections, account analysis, and negotiation skills Background in B2B extremely high volume, fast paced environment preferred Effective leadership, delegation and prioritization skills, with ability to manage others Must be a results driven, hands-on team leader willing to make credit / collections calls daily Excellent analytic skills and knowledge of collections, credit, accounting and financial principles Strong process capabilities; application of innovative approaches toward minimizing bad debt exposure and DSO reduction Ability to work effectively in a cross functional team; demonstrated ability to partner with other departments to enable growth while managing overall receivables exposure Interested & qualified candidates to send CV to sabzilconsults@ yahoo.com or brief details to 08067864798