We are a leading brand in online retail with a chain of stores across Nigeria. We are currently expanding our activities nationwide. To facilitate our development, we are currently seeking excellent candidates interested to be part of this retail success.

AUDITOR (1 slot) Job Code: YDL101
Position Summary

We are looking for an independent specialist who will maintain constant review of our accounts to ensure the validity and legality of our financial records. Apart from performing internal financial and risk management audits, the successful candidate will also act in an advisory role to recommend possible risk aversion and cost savings measure. He/She will be responsible for examining cash inflow and outflow from the organization and make sure it is recorded and processed correctly.
Responsibilities
• Collate, check and analyze spreadsheet data
• Examine company accounts and financial control systems
• Gauge levels of financial risk within the organization
• Check that financial reports and records are accurate and reliable
• Ensure that assets are safeguarded
• Identify if and where processes are not working as they should and advise on changes to be made
• Prepare reports, commentaries and financial statements
• Liaise with managerial staff and present findings and recommendations
• Ensure procedures, policies, legislation and regulations are correctly followed and complied with
• Undertake reviews of wages
Core competence
• Self-motivation, determination and a confident performer
• Meticulous attention to detail
• Numeracy and a strong aptitude for figures and data analysis
• Excellent problem-solving skills
• A keen interest in the financial system
• Ability to work to deadlines, under pressure
• Ability to work on your own initiative and as part of a team
• Strong IT skills
• Excellent interpersonal and communication skills, including good presentation and report writing skills
Educational Qualification
• HND/Bachelor’s degree in Accounting
• Professional Qualification an added advantage
• 1-3 years relevant experience required

CALL CENTRE AGENT (6 slots) Job Code: YDL102
Job Summary

We are looking for customer-oriented individuals with sound interpersonal skills who will be responsible for attending to customer’s enquiries and issues. The successful individual will be a fast learner who can acquire product knowledge in a short space of time to answer customers’ questions accurately. He/She must also have good knowledge of telephone and computer systems to use call center systems efficiently.
• Obtains client information by answering telephone calls, relating with clients and verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information and confirming pricing.
• Informs clients by explaining procedures, answering questions and providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guideline while recommending improved procedures.
• Updates job knowledge by studying new product descriptions.
• Accomplishes sales and organization mission by completing related results as required.
• Initiating cold calls and seeing through to a sale.
Core Competence

• Verbal and interpersonal communication skills
• Sound familiarity with phone etiquettes and cold-calling
• Active listening and data entry skills
• People management skills
• Customer-centric approach and attention to details
• Professionalism
• Multi-tasking abilities
• Problem solving skills

Educational Qualification/Requirements

• High School Graduate/OND required
• Professional Qualification an added advantage
• 1-3 years relevant experience

DISPATCH RIDER: (2 slots) Job Code: YDL103

Job summary

The primary purpose of the job is to provide a safe and efficient transport service for the brand. The successful candidate will be responsible for ensuring that all products are safely transported to customers in its original packaging as well as see to it that motor-bikes are well maintained, clean and road-worthy.

Requirements

• Must have a valid driving license and a valid motorcycle license
• Excellent knowledge of the road networks and traffic systems in Nigeria
• Good knowledge of the Highway Code and extant traffic laws
• Demonstrable ability to drive both safely and efficiently
• Previous experience as a driver/dispatch rider is an advantage
• Ability to communicate effectively in English
• Must be responsible and always smartly dressed
• Ability to work under pressure
• Must have a flexible approach to working hours as sometimes overtime may be necessary.
• Effective decision-making and interpersonal skills.
• Must be a quick thinking and efficient individual
Educational Qualification/Requirements

• High School Graduate or its equivalent
• 3-4 years relevant experience

PROMOTERS: 7 slots: Lagos (4), Owerri, Enugu, Asaba, Warri, Port-Harcourt, Ibadan. Job Code: YDL104

Position Summary

We are looking for resourceful and target-driven individuals with strong selling skills. The successful candidate will play a key role in our business development and customer satisfaction objectives. The candidate must demonstrate a keen understanding of products positioning and must be comfortable with product/services presentations, generating interest, qualifying sales prospects and starring in road shows.

Responsibilities
• Present and provide information on promoted products/services
• Stimulate interest by leveraging on a product’s beneficial attributes to encourage consumers’ patronage
• Use lectures, films, charts and/or slide shows and road shows to promote a product/brand
• Distribute product samples, brochures, flyers etc. to source new sales opportunities
• Identify interest and understand customer needs and requirements
• Set up booths or promotional stands and stock products
• Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc.)
Requirements
• 1+ years of experience as a promoter
• Track record of over-achieving quota
• Ability to understand customer needs and handle different types of personalities
• Demonstrable competence in products positioning and marketing
• Self-motivated individual; a product canvasser by inclination
• Strong listening, communication, presentation and social skills
• High school degree or OND in Marketing

BRANDING AND PACKAGING OFFICER: 2 slots (Lagos Only) Job Code: YDL105
Position Summary

We are looking for a service-oriented and orderly individual who understands the importance of brand packaging and presentation. The successful candidate will be part of our branding and image making team. The candidate must be able to deliver at pace without compromising on laid-down standards, focused and possess the ability to thrive under pressure.

Responsibilities
• Ensure that the packaging quality is as per the specifications agreed with respective suppliers and company standards
• Align dimensions of packages with stickers in line with agreed standards
• Report and escalate depleting packaging materials and follow up to ensure replenishments and avoid stock outages.
• Follow up with suppliers of packaging materials for swift resolution of quality issues/complaints and institute action plan to forestall recurrence.
• Generate reports on issues/complaints received on brand packaging from vendors/customers
• Work with Manager to implement innovative solutions to packaging issues discovered.
• Enforce company safety and sanitation regulations in plant as per company policy.
• Collaborate with relevant units to ensure that supplier selection criteria are rigorously adhered to.
• Ensure relevant documentation such as invoices and receipts are included in delivery packages.
• Ensure packaged products are promptly and safely handed over for delivery to the customers
Requirements
• 1+ years of experience as a packaging personnel
• Track record of delivery X number of packaged items at an allotted time
• Suggest novel, creative packaging concepts to the Manager for adoption
• Possess a nose for intelligence gathering and assessment of trends in the sector
• Strong communication skills
• Team player
• Keen sense of brand packaging/presentation
• High school degree or OND
SOURCING OFFICER: 1 Slot (Lagos Only) Job Code: YDL106
Position Summary

Efficient sourcing of products, services and solutions through maximizing supplier value, proactively managing business risks and contributing to the creation of value for the customer. Working in concert with the Purchasing Manager, the Sourcing Officer will be responsible for evaluating, qualifying and selecting suppliers for external purchases and licensing of all products and services for delivery to internal and external customers.
Responsibilities:
• Cooperate proactively with internal customers to capture sourcing needs and opportunities
• Assist the Purchasing Manager by providing local input to Category Sourcing Strategies and Category Sourcing Guidelines
• Drive KPI fulfillment to ensure sourcing of competitive/exclusive terms, conditions and prices for products
• Identify sourcing opportunities, document Opportunity List and coordinate prioritization with the Purchasing Manager
• Leverage on negotiated frame agreements and capture call-off negotiation opportunities
• Drive local sourcing intelligence, including market knowledge and proactively share with internal customers and the Purchasing Manager
• Manage relationships with appropriate suppliers to continuously fulfill business needs
• Work towards agreed price-saving targets (reductions, avoidance, negotiation results and efficiency/administrative savings).
• Evaluate and select credible suppliers based on agreed criteria
• Ensure implementation of supplier agreement under the supervision of the Purchasing Manager
Position Qualification

Core Competences:
• Strong Communication Skills
• Core experience in supplier/sourcing practice, process and strategy knowledge
• Financial acumen and skills.
• Sound negotiation and transaction proficiency

Minimum Qualification & Experience Requirements:
• At least 1-3 year of Sourcing/Procurement experience
• Indirect Materials and Services experience
• OND/HND/Degree or equivalent qualification

CUSTOMER SERVICE EXECUTIVE: 6 slots (Lagos Only) Job Code: YDL107

Position Summary

This position is responsible for being the first point of contact and support to customers on the online and retail platform via telephone, email and online chat. The Customer Service Executive will provide customers with useful product information and details in a pleasant and interesting way to promote patronage and encourage repeat purchases. Responsibilities will also include placing and following through on orders and pending order inquiries, while also assisting with day-to-day operations of the department and other projects.

Responsibilities & Accountabilities:

• Dealing with customer enquiries, returns and exchanges.
• Providing first level support and prompt resolution of issues/complaints or escalating these as appropriate.
• Follow through with escalated complaints to ensure timely resolution by the appropriate department.
• Cold-calling of prospective customers and follow-through to close a sale
• Assist in various departmental projects as required.
• Generation of weekly reports highlighting customer retention rate, enquiries, products in high demand and products with high support challenges.
• Interface directly with customers and leverage on the relationship to provide critical intelligence to Management on how to improve the customer service experience.
Core Competence:

• Excellent communication skills
• Customer-centric individual, with a passion for service delivery.
• Sound computing skills and problem solving skill.
• Results-oriented, self-motivated and dependable
Minimum Qualification & Experience Requirements:
• At least 1-3 year of Customer Service experience
• Strong persuasive skills and product knowledge abilities.
• Sound multi-tasking abilities
• OND/HND or equivalent qualification
RETAIL STORE OFFICERS: 10 slots (2 Per New branch) Job Code: YDL108
Position Summary

The successful candidate will be responsible for attending to customers, providing information about displayed products to aid the customer in the selection process and deliver an entirely pleasant shopping experience.



Responsibilities and Accountabilities:

• Welcomes customers into the store and offering them assistance.
• Assists customers by directing and escorting them to racks and counters while suggesting items.
• Provides useful information on displayed products to aid the buying decision.
• Helps customer make selections by stimulating customer interest and offering suggestions and opinions.
• Documents sale by creating or updating customer profile records.
• Processes payments by totaling purchases, processing checks, cash and/or other payment options such as credit cards.
• Keep clientele informed by notifying them of preferred customer purchases and future merchandise of potential interest.
• Contributes to team effort by accomplishing laid-down tasks and results as required.
Core Competence:

• Excellent communication skills.
• Customer-service oriented.
• Problem solving and persuasive skills.
• A convincing sales canvasser
• Results-driven and product knowledge skills
Minimum Qualification & Experience Requirements:
• At least 1-3 year experience in soft-selling and related proficiencies
• Indirect Customer Services experience and Product Knowledge skills
• High School Degree/ OND/HND or equivalent qualification
ACCOUNT EXECUTIVE: 1 slot Job Code: YDL109
Position Summary

The position is responsible for performing general accounting tasks and ensures correct and accurate computing of company’s financial transactions and operations.

Responsibilities:
• Provide daily bank balance report.
• Prepares vouchers and invoices for customer transactions and orders.
• Timely processing and preparation of payment to creditors.
• Ensure correct posting of all authorized expenses and transactions.
• Petty Cash re-imbursement and disbursement.
• Posting of financial and accounting transactions into the accounting system.
• Reconcile and maintain balance sheet accounts and assist with monthly account closing and cost analysis.
• Maintenance of cash book and preparation of bank reconciliation statements.
• Administer accounts receivable and accounts payable.
Core Competence:

To perform this job successfully, the individual must;
• Be able to perform essential job requirements satisfactorily.
• Ability to apply themselves to instructions furnished in written, oral or diagram form. Sound analytical and computing skills are a must-have.
• Ability to work with accounting spreadsheets.
• Proficiency in drafting legible routine correspondence. Ability to communicate effectively with store operators, buyers and co-workers.
• Demonstrable competence in computing and churning out figures and numerical data such as cost and gross margin.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Positive, can-do attitude.
• Keen attention to details.
• Occasional weekend presence may be required
Minimum Qualification and Requirements:

• B.A./B.Sc. in Accounting/Finance required.
• 1-3 years relevant work experience

STOCK OFFICERS (9 Slots) Job Code: YDL110
Position Summary

Job Description: Receive, store, and issue materials, equipment, and other items from stockroom, warehouse, or storage yard. Keep records and compile stock reports. A job as a Warehouse Loader falls under the broader career category of Stock Clerks- Stockroom, Warehouse, or Storage Yard.

Responsibilities
• Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
• Dispose of damaged or defective items, or return them to vendors.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Receive and count stock items, and record data manually or using computer.
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
• Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
• Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
• Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
• Keep records on the use or damage of stock or stock-handling equipment.
• Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
• Recommend disposal of excess, defective, or obsolete stock.
• Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
• Purchase new or additional stock, or prepare documents that provide for such purchases.
• Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
• Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary.
• Confer with purchasing personnel and vendors regarding stock procurement and availability.
• Determine sequence and release of back orders according to stock availability.
• Compile, review, and maintain data from contracts, purchase orders, requisitions, and other documents to assess supply needs.
Minimum Qualification and Requirements:

• Minimum of High School Degree
• 1-3 years relevant work experience

METHOD OF APPLICATION

All resumes should be submitted to recruitmentnow411@yahoo.com with Position and Job Code for each position specified as the subject title e.g. Call Centre Agent YDL102. Note that entries that do not follow this instruction strictly will not be treated. Application deadline is February 23rd 2015.
Successful Candidates will be contacted immediately for interview

I wish there was vacancy for customer care agent in abuja

Is multiple application allowed?

Multiple application is allowed as long as you are qualified for the position/s

myquestion:
Is multiple application allowed?

Hi, i just graduated, going for nysc later this year. Still awaiting my result in school (result not ready), can i apply for call centre agent?

silverdam:
Hi, i just graduated, going for nysc later this year. Still awaiting my result in school (result not ready), can i apply for call centre agent?

No, you must have your NYSC discharge certificate to apply for any of the graduate roles.

Jst applied..

Pls is all the positions based in lagos? Cos I live in kaduna..!!!

Is there any in the east , far north or mayb abuja??

Pls reply...

when will the company start calling for an interview?