Pls any lawyers in the house to add some legal perspective to this issue cos I'm thinking going to court to claim reputation damage could be my own resort

I have a dormant account with UbA. But do I need to worry. After all, the BVN exercise says my account will be frozen if I failed to do it. Have done it, but I didn't link that account to it

ferhyntorlah:
How come this informative topic never made front page?

Lalasticlala, ishilove, please do the needful. Thanks!

Am Laide Badmus, I like you so much, can we be good friends please...please add me up on watsapp 07066584011 or you send me ur watsapp contact and let me add up rather...thanks in advance

osile2012:
[size=15pt]Nigerians Should form a habit of rating Brands and Products. If we learn to do this, most companies in
Nigerian will sit up to maintain their rating.

This is the reason we have come up with this rating platform. Feel free to click the link on my signature, click on rate brands, Find ecobank and rate them based on your experience.

You can do the same for other brands, products and people.[/size]

Before you rate anybody rate yourself..
We all do less, little or almost nothing when it comes to getting the work done in Nigeria..
We are lowly rate ourselves. Thats why the government is the worse.

Ecobank sha!!! I face d same ish wit my savings account. 'ws wondering Y d deductions. D staff/ acct officers ain't evn helping matters. They either dnt knw or ain't telling. Bottom line: Ur funds ain't safe wit Ecobank. Gbabe! Pan African bank Ko, kpangolo Bank ni.

Tokotaya:
If you have a dormant bank account in Nigeria, you could be on CBN’s debtors’ list. Let me recast that, if you have a dormant account in Ecobank, you may already be a debtor, without knowing it. Your name may have been listed as having bad credit on the Credit Risk Management Bureau (CRMB)’s database with CBN. It’s not a demarketing attempt. It is purely my experience that others can learn from.

I had a current account in Ecobank around 2011. My ex-employer moved our salaries there based on a nice presentation made by the Branch Manager of the Bank at the time. However, the promises made were not met, so the salary account was moved elsewhere and we all thought it ended there.

More than three years later, I had left the company and was processing a loan with another bank. Near the completion of the deal, they called to tell me I was owing Ecobank. I was advised to sort it out with them before any progress could be made. I didn’t take any loan. The account didn’t have an overdraft facility. It was a basic current account from which you could never withdraw above your available balance at any point in time. How could I owe on the account?

I called their customer care and the lady insisted I must have taken a loan. I insisted I did not, and tried to convince her to look into the account to see what could have happened. She rudely cut the call!

I made a series of other calls and was linked to their Oke Afa, Isolo Branch where the account resided and was able to establish that it was my dormant account there that ran into negative. Ecobank made some routine charges on the account and when they depleted what was there, they made negative deduction of N119 and the negative started accumulating interest that had amounted to about N2,500 by late last year when I applied for a loan.

What manner of a bank would make deductions from a dormant account? I went to the bank and confronted them. An official explained that an account going dormant does not mean that charges could not be made on it. He said a man can be sleeping, but his bodily functions work nonetheless.

I paid off the money and obtained a letter of Non-indebtedness and took it to my new bank before they could process my loan. The great worry: what if I had not applied for a loan at another bank? How would I have known? Many decades later, may be as a pensioner, one may now apply for something and they will tell you there’s a debt of a couple of millions of naira you need to clear.

I’ve commenced the process of closing the account with Ecobank. Other dormant accounts I have are going too, even though some of the other banks are arguing that their own processes are different from Ecobank’s. They argue that typically, your dormant account holds the last balance there till you reactivate it. One said if at all any customer’s account goes into red, his bank had a standard procedure to call up the customer by phone to alert him. No one called me from Ecobank.

How much was N119 that Ecobank would go ahead to list me as having a non-performing loan instead of calling me to clear it. The totality of my experience with Ecobank has been horrible to say the least. To even collect the Letter of Non-Indebtedness was a war. It took nearly 3 weeks of constant harassment to get it ready and on the day I was to pick it up, I spent three and a half hours in their banking hall.
So folks, check up on all your current dormant accounts, especially those with Ecobank.

.


That's Eco Bank for you, its a financial institution that specialises in fleecing customers while rendering services worthy of curses! Useless bank!! Been a customer before........

The worst bank in Nigeria today is ECOBANK with bad service. Try saving money and their system always having bad network everytime. I have a current account there and already thinking of closing it. Just this month alone they deducted N127 from the N1000 balance on my wife's savings account whereas GTB deducted less than that on my current account balance and FCMB deducted just N90 on N11000 balance on my savings account. Ecobank always make frivolous deductions and deplete people's balances still their service is the worst in Nigeria banking sector

steppin:
@Op,
That's for a current account not savings.
If you leave a current account dormant, there are bound to be charges in some banks.

when it comes to Ecobank, they charge on all account types. I remember i left a thousand naira plus in a savings account with them and about a year later, I went and saw less than #100

I use kolo and I can leave it dormant as long as I like. proudly kolo Bank of Nig plc

worst bank website ever. even worse than Microfinance banks websites

Imanda:


GTB indeed. Even though i use them but my current account which has been dormant for over 4 yrs is being indebted till date.

this is an eye opener. I need to close it b4 it runs in $

You're so on point. For me, they're one of the worst bank in Nigeria.

Same thing is happening with me. I left N6200 in my Ecobank account since 2013. I havent done any transaction since, but every month end, i notice that they deduct N100 on the account. Now, the remaining balance is N4900.
Maybe I should go and withdraw as much as possible and close the account.

Gboliwe:
No wonder even after filling a form in firstbank to close my account, they have refused to do so. This is so I can remain indebted to them. Chai! I should make out time to go make some noise there since that's the only language they understand.

i dey tell u

@op, it's because it's a current account. I had the same issue with first bank when I changed my salary account. If it's a savings account like my uba dat I've nt been using for years, dn no issues.

noxide:
I've made up my mind to close my Ecobank account. They've become crap since the merger with Oceanic bank

Been humiliated several times at their bank, most recent was when I went to pick up my ATM card. The CC officer refused to give me because of irregular signature. She even refused to accept my BVN number!

I told her if my signature is irregular, but the profile on my BVN matches the account, why not use the biometrics of the BVN to grant me access to the account. The officer was on zombie mode and kept insisting my signature was irregular.

Won't bore you with details; at the end of the day I spent 2hrs+, felt humiliated and left without my ATM card. I'm truly disappointed with Ecobank!

I think you should have taken this up with the Branch Head. Perhaps, that CC is just following procedures to avoid wahala; a case of being caged in the box but not thinking outside it

The essence of the biometrics capture is defeated if your registration details are useless. Please take this up; it is YOU MONEY.

ebunma:
They just lost another customer.

Trust me they've lost more than one

slimz10:
please house,


To close an account with any bank, it is not necessary to go to the exact branch you opened the account right?

It is not necessary, but if it is Ecobank better you visit your domiciliary branch. I am yet to do that

Truflame:
The best bank in Nigeria is GTbank. Make thorough inquiries before transacting with other banks. They can really frustrate the living daylight in you

And Zenith too. These two banks are the most technologically advanced and have the highest number of customers and branches for a reason. Although the queues in their banks ehn esp GTB! That's why I still don't have an acct with them yet. I will get it eventually though, internet and mobile banking should make up for the queues!

IamforGod:



Gtb is a very useless bank!
I used to vouch for them before but never again.

I opened an acc. By the road with gtbank and d lady. Asked for the branch I want i told her then she told me i'll get a text from them.

I got the text and went to do the proper opening with I'd card and all.

Some months later they blocked my acc without even notifying me. Asking me to bring my national I'd or they can't open the acc.

Gtb is a useless as the rest of them all.

This is not enough to make them "a very useless bank. When you say you did the "proper opening with I'd card and all", what exactly do you mean?

From my knowledge and the scenario painted, they did no wrong. They wanted you to 'regularize' your account using a regulatory/national card. Even a PVC/International Passport will do

something Like this happen to me too, I went to branch last week for reactivation...before I commence it I told the person in charge to check my balance for me, to my dismay he said zero Naira.And I left 1800# there before it got dormant... I just want to reactivate it on time before something else happen

Tokotaya:
If you have a dormant bank account in Nigeria, you could be on CBN’s debtors’ list. Let me recast that, if you have a dormant account in Ecobank, you may already be a debtor, without knowing it. Your name may have been listed as having bad credit on the Credit Risk Management Bureau (CRMB)’s database with CBN. It’s not a demarketing attempt. It is purely my experience that others can learn from.

I had a current account in Ecobank around 2011. My ex-employer moved our salaries there based on a nice presentation made by the Branch Manager of the Bank at the time. However, the promises made were not met, so the salary account was moved elsewhere and we all thought it ended there.

More than three years later, I had left the company and was processing a loan with another bank. Near the completion of the deal, they called to tell me I was owing Ecobank. I was advised to sort it out with them before any progress could be made. I didn’t take any loan. The account didn’t have an overdraft facility. It was a basic current account from which you could never withdraw above your available balance at any point in time. How could I owe on the account?

I called their customer care and the lady insisted I must have taken a loan. I insisted I did not, and tried to convince her to look into the account to see what could have happened. She rudely cut the call!

I made a series of other calls and was linked to their Oke Afa, Isolo Branch where the account resided and was able to establish that it was my dormant account there that ran into negative. Ecobank made some routine charges on the account and when they depleted what was there, they made negative deduction of N119 and the negative started accumulating interest that had amounted to about N2,500 by late last year when I applied for a loan.

What manner of a bank would make deductions from a dormant account? I went to the bank and confronted them. An official explained that an account going dormant does not mean that charges could not be made on it. He said a man can be sleeping, but his bodily functions work nonetheless.

I paid off the money and obtained a letter of Non-indebtedness and took it to my new bank before they could process my loan. The great worry: what if I had not applied for a loan at another bank? How would I have known? Many decades later, may be as a pensioner, one may now apply for something and they will tell you there’s a debt of a couple of millions of naira you need to clear.

I’ve commenced the process of closing the account with Ecobank. Other dormant accounts I have are going too, even though some of the other banks are arguing that their own processes are different from Ecobank’s. They argue that typically, your dormant account holds the last balance there till you reactivate it. One said if at all any customer’s account goes into red, his bank had a standard procedure to call up the customer by phone to alert him. No one called me from Ecobank.

How much was N119 that Ecobank would go ahead to list me as having a non-performing loan instead of calling me to clear it. The totality of my experience with Ecobank has been horrible to say the least. To even collect the Letter of Non-Indebtedness was a war. It took nearly 3 weeks of constant harassment to get it ready and on the day I was to pick it up, I spent three and a half hours in their banking hall.
So folks, check up on all your current dormant accounts, especially those with Ecobank.

Useless bank and Sanusi took OCEANIC in all its glory gave it to that WATERYAM bank..

Smh.. ..

[size=20pt]Space for sale.[/size]
[size=14pt]Contact n.oxide[/size]


On a lighter note, Nairaland needs an option for users to delete redundant posts like this one

Mustay:




I think you should have taken this up with the Branch Head. Perhaps, that CC is just following procedures to avoid wahala; a case of being caged in the box but not thinking outside it

The essence of the biometrics capture is defeated if your registration details are useless. Please take this up; it is YOU MONEY.

I will definitely take it up. These banks should wake up

bhadmux:


Am Laide Badmus, I like you so much, can we be good friends please...please add me up on watsapp 07066584011 or you send me ur watsapp contact and let me add up rather...thanks in advance

Thank you very much sir for the likeness.

Unityp:

Bro i have a savings account with them and i have not been using it 4 about 4 months now.I left about N1200 and it`s already N650 as i`m talking to u.Ekobank simply needs to be cautioned by CBN.My union bank acct have been dormant 4 over 4 years and the 1k i left behind is now N2300(cos they still alert me quarterly)

That is it! The amount should increase and not decrease due to interest accumulation.

Na wa for Ecobank oh.

noxide:


Trust me they've lost more than one



It is not necessary, but if it is Ecobank better you visit your domiciliary branch. I am yet to do that

OK.
it is Ecobank but will do it after I have opened a new account.

Mustay:


This is not enough to make them "a very useless bank. When you say you did the "proper opening with I'd card and all", what exactly do you mean?

From my knowledge and the scenario painted, they did no wrong. They wanted you to 'regularize' your account using a regulatory/national card. Even a PVC/International Passport will do

They should av given me prior notice.
They blocked my account a day before the ileya I was stranded for four to five days.
When I initially went to open the account why didn't they ask me for my national i.d card? Why is it wen I paid in so much money that they asked for it.

Pls dnt try and defend them they are wrong in every way.

steppin:
@Op,
That's for a current account not savings.
If you leave a current account dormant, there are bound to be charges in some banks.

No. I think its all the account types. Ecobank is a strange bank: their charges are just exorbitant. I recently left my account with them because of the crazy charges, and I think it will continue till it enters minus. Funny enough, when you perform other transactions, you get alerts but no alerts comes with the charges! thank you OP, closing things on point

Pavore9:
'He said a man can be sleeping, but his bodily functions work nonetheless'.

Don't mind d wayo pipu: does he consume food (money in this case) when sleeping

Thanks for the info. I really appreciate

dspeaker:
Eco Bank I hail una.

I had 2000 naira in uba dormant account 7 years ago. Few months after , I went to check my account balance, and was given a figure below 2000 . It's almost 1 year now, I guess I owe them in thousands?

Tokotaya:
If you have a dormant bank account in Nigeria, you could be on CBN’s debtors’ list. Let me recast that, if you have a dormant account in Ecobank, you may already be a debtor, without knowing it. Your name may have been listed as having bad credit on the Credit Risk Management Bureau (CRMB)’s database with CBN. It’s not a demarketing attempt. It is purely my experience that others can learn from.

I had a current account in Ecobank around 2011. My ex-employer moved our salaries there based on a nice presentation made by the Branch Manager of the Bank at the time. However, the promises made were not met, so the salary account was moved elsewhere and we all thought it ended there.

More than three years later, I had left the company and was processing a loan with another bank. Near the completion of the deal, they called to tell me I was owing Ecobank. I was advised to sort it out with them before any progress could be made. I didn’t take any loan. The account didn’t have an overdraft facility. It was a basic current account from which you could never withdraw above your available balance at any point in time. How could I owe on the account?

I called their customer care and the lady insisted I must have taken a loan. I insisted I did not, and tried to convince her to look into the account to see what could have happened. She rudely cut the call!

I made a series of other calls and was linked to their Oke Afa, Isolo Branch where the account resided and was able to establish that it was my dormant account there that ran into negative. Ecobank made some routine charges on the account and when they depleted what was there, they made negative deduction of N119 and the negative started accumulating interest that had amounted to about N2,500 by late last year when I applied for a loan.

What manner of a bank would make deductions from a dormant account? I went to the bank and confronted them. An official explained that an account going dormant does not mean that charges could not be made on it. He said a man can be sleeping, but his bodily functions work nonetheless.

I paid off the money and obtained a letter of Non-indebtedness and took it to my new bank before they could process my loan. The great worry: what if I had not applied for a loan at another bank? How would I have known? Many decades later, may be as a pensioner, one may now apply for something and they will tell you there’s a debt of a couple of millions of naira you need to clear.

I’ve commenced the process of closing the account with Ecobank. Other dormant accounts I have are going too, even though some of the other banks are arguing that their own processes are different from Ecobank’s. They argue that typically, your dormant account holds the last balance there till you reactivate it. One said if at all any customer’s account goes into red, his bank had a standard procedure to call up the customer by phone to alert him. No one called me from Ecobank.

How much was N119 that Ecobank would go ahead to list me as having a non-performing loan instead of calling me to clear it. The totality of my experience with Ecobank has been horrible to say the least. To even collect the Letter of Non-Indebtedness was a war. It took nearly 3 weeks of constant harassment to get it ready and on the day I was to pick it up, I spent three and a half hours in their banking hall.
So folks, check up on all your current dormant accounts, especially those with Ecobank.

Eco bank.not a bank, i detest that bank.

All this na wash. The court case wil be lengthy.