Please which body regulates the activities of online stores in Nigeria?

I had a transaction with dealdey online store since 9th April with order number #14286060641587 which were purchased and paid for since 9th April 2015. The order was to be delivered within 10 days. I later found out that these items were never available with dealdey and they remained advertised on the website for more than 1 month. After several calls and demands I was told the orders are no longer available and that a refund would be effected and that I need to write an email for the refund to be effected within 7 days. I have since written this email since 18th May 2014. My online wallet account with them have been wiped clean and I have made several calls and written over 17 emails to no avail. Till now, no products and no refund. Please how can this impunity be addressed?

go to their office and tell them about it and that the nnext time u will visit them it will be with a court injunction. but I hv dealt wit then and tho they delayed they delivered.

coolrose:
Please which body regulates the activities of online stores in Nigeria?

I had a transaction with dealdey online store since 9th April with order number #14286060641587 which were purchased and paid for since 9th April 2015. The order was to be delivered within 10 days. I later found out that these items were never available with dealdey and they remained advertised on the website for more than 1 month. After several calls and demands I was told the orders are no longer available and that a refund would be effected and that I need to write an email for the refund to be effected within 7 days. I have since written this email since 18th May 2014. My online wallet account with them have been wiped clean and I have made several calls and written over 17 emails to no avail. Till now, no products and no refund. Please how can this impunity be addressed?

Is there any regulatory body for these guys?

I also had a bitter experience with DealDey, two months after placing an order, I'm yet to get my item. Worst still, there's no way you can open a dispute to claim ur money back